Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 430059 | 6799 | 6/24/2021 1:37:58 PM | 6/24/2021 1:38:34 PM | IVR call: meter-reading | Received call for meter-reading for account 10429335 Meter reading: [1] Meter type: [electric] | 10 | 2 | 5914 | 81 | 81 | |||||||||||||||||||||||||||||||
| 430058 | 6761 | 6/24/2021 1:37:35 PM | 6/24/2021 1:37:55 PM | IVR call: statement | Received call for statement for account 10072740 sent message: 482 | 8 | 2 | 5881 | 79 | 79 | 6/24/2021 1:37:55 PM | 116211 | |||||||||||||||||||||||||||||
| 430048 | 6798 | 6/24/2021 1:30:18 PM | 6/24/2021 1:30:20 PM | IVR call: balance | Received call for balance for account 20261718 undefined | 7 | 2 | 5913 | 78 | 78 | 6/24/2021 1:30:20 PM | ||||||||||||||||||||||||||||||
| 430038 | 5273 | 6/24/2021 1:20:53 PM | 6/24/2021 1:21:10 PM | IVR call: statement | Received call for statement for account 10377347 sent message: 481 | 8 | 2 | 4447 | 79 | 79 | 6/24/2021 1:21:10 PM | 116210 | |||||||||||||||||||||||||||||
| 429977 | 6797 | 6/24/2021 12:31:03 PM | 6/24/2021 12:31:24 PM | IVR call: statement | Received call for statement for account 10355522 sent message: 480 | 8 | 2 | 3020 | 79 | 79 | 6/24/2021 12:31:24 PM | 116209 | |||||||||||||||||||||||||||||
| 429965 | 6796 | 6/24/2021 12:25:11 PM | 6/24/2021 12:25:36 PM | IVR call: statement | Received call for statement for account 10350124 sent message: 479 | 8 | 2 | 5912 | 79 | 79 | 6/24/2021 12:25:36 PM | 116208 | |||||||||||||||||||||||||||||
| 429940 | 6795 | 6/24/2021 12:11:12 PM | 6/24/2021 12:11:31 PM | IVR call: statement | Received call for statement for account 10281259 sent message: 478 | 8 | 2 | 5911 | 79 | 79 | 6/24/2021 12:11:31 PM | 116207 | |||||||||||||||||||||||||||||
| 429926 | 6794 | 6/24/2021 12:07:19 PM | 6/24/2021 12:07:20 PM | IVR call: balance | Received call for balance for account 10424391 undefined | 7 | 2 | 5910 | 78 | 78 | 6/24/2021 12:07:20 PM | ||||||||||||||||||||||||||||||
| 429879 | 6323 | 6/24/2021 11:42:23 AM | 6/24/2021 11:42:49 AM | IVR call: statement | Received call for statement for account 10183308 sent message: 477 | 8 | 2 | 5444 | 79 | 79 | 6/24/2021 11:42:49 AM | 116206 | |||||||||||||||||||||||||||||
| 429839 | 6664 | 6/24/2021 11:13:39 AM | 6/24/2021 11:13:39 AM | IVR call:$281 | Received call for $975 for account 10419382 | 5784 | 6/24/2021 11:13:39 AM | ||||||||||||||||||||||||||||||||||
| 429823 | 4609 | 6/24/2021 11:05:12 AM | 6/24/2021 11:05:13 AM | IVR call: balance | Received call for balance for account 10072750 undefined | 7 | 2 | 3916 | 78 | 78 | 6/24/2021 11:05:13 AM | ||||||||||||||||||||||||||||||
| 429801 | 6793 | 6/24/2021 10:48:53 AM | 6/24/2021 10:49:23 AM | IVR call: statement | Received call for statement for account 10088735 sent message: 476 | 8 | 2 | 5909 | 79 | 79 | 6/24/2021 10:49:23 AM | 116205 | |||||||||||||||||||||||||||||
| 429777 | 6792 | 6/24/2021 10:34:06 AM | 6/24/2021 10:34:08 AM | IVR call: balance | Received call for balance for account 10352421 undefined | 7 | 2 | 5908 | 78 | 78 | 6/24/2021 10:34:08 AM | ||||||||||||||||||||||||||||||
| 429773 | 6761 | 6/24/2021 10:31:27 AM | 6/24/2021 10:31:48 AM | IVR call: statement | Received call for statement for account 10072740 sent message: 475 | 8 | 2 | 5881 | 79 | 79 | 6/24/2021 10:31:48 AM | 116204 | |||||||||||||||||||||||||||||
| 429771 | 6792 | 6/24/2021 10:30:52 AM | 6/24/2021 10:30:53 AM | IVR call: balance | Received call for balance for account 10352421 undefined | 7 | 2 | 5908 | 78 | 78 | 6/24/2021 10:30:53 AM | ||||||||||||||||||||||||||||||
| 429769 | 6791 | 6/24/2021 10:30:29 AM | 6/24/2021 10:30:31 AM | IVR call: balance | Received call for balance for account 10072755 undefined | 7 | 2 | 5907 | 78 | 78 | 6/24/2021 10:30:31 AM | ||||||||||||||||||||||||||||||
| 429766 | 6761 | 6/24/2021 10:29:48 AM | 6/24/2021 10:29:50 AM | IVR call: balance | Received call for balance for account 10072740 undefined | 7 | 2 | 5881 | 78 | 78 | 6/24/2021 10:29:50 AM | ||||||||||||||||||||||||||||||
| 429732 | 6790 | 6/24/2021 10:12:23 AM | 6/24/2021 10:12:25 AM | IVR call: balance | Received call for balance for account 10014979 undefined | 7 | 2 | 5906 | 78 | 78 | 6/24/2021 10:12:25 AM | ||||||||||||||||||||||||||||||
| 429714 | 4816 | 6/24/2021 10:00:10 AM | 6/24/2021 10:00:29 AM | IVR call: statement | Received call for statement for account 10378684 sent message: 474 | 8 | 2 | 4060 | 79 | 79 | 6/24/2021 10:00:29 AM | 116203 | |||||||||||||||||||||||||||||
| 429703 | 6789 | 6/24/2021 9:57:16 AM | 6/24/2021 9:57:18 AM | IVR call: balance | Received call for balance for account 10101176 undefined | 7 | 2 | 5905 | 78 | 78 | 6/24/2021 9:57:18 AM |