Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
431556 6868 6/25/2021 5:26:06 PM 6/25/2021 5:26:07 PM IVR call: balance Received call for balance for account 10049306 undefined 7 2 5979 78 78 6/25/2021 5:26:07 PM
431552 6872 6/25/2021 5:22:51 PM 6/25/2021 5:22:52 PM IVR call: balance Received call for balance for account 10242298 undefined 7 2 5983 78 78 6/25/2021 5:22:52 PM
431536 6872 6/25/2021 5:13:41 PM 6/25/2021 5:13:42 PM IVR call: balance Received call for balance for account 10242298 undefined 7 2 5983 78 78 6/25/2021 5:13:42 PM
431509 6868 6/25/2021 4:55:50 PM 6/25/2021 4:55:51 PM IVR call: balance Received call for balance for account 10049306 undefined 7 2 5979 78 78 6/25/2021 4:55:51 PM
431493 6868 6/25/2021 4:46:54 PM 6/25/2021 4:46:56 PM IVR call: balance Received call for balance for account 10049306 undefined 7 2 5979 78 78 6/25/2021 4:46:56 PM
431491 6868 6/25/2021 4:45:58 PM 6/25/2021 4:46:00 PM IVR call: balance Received call for balance for account 10049306 undefined 7 2 5979 78 78 6/25/2021 4:46:00 PM
431485 6868 6/25/2021 4:41:24 PM 6/25/2021 4:41:26 PM IVR call: balance Received call for balance for account 10049306 undefined 7 2 5979 78 78 6/25/2021 4:41:26 PM
431479 6868 6/25/2021 4:38:40 PM 6/25/2021 4:38:41 PM IVR call: balance Received call for balance for account 10049306 undefined 7 2 5979 78 78 6/25/2021 4:38:41 PM
431464 6871 6/25/2021 4:31:23 PM 6/25/2021 4:32:29 PM IVR call: statement Received call for statement for account 10076516 sent message: 518 8 2 5982 79 79 6/25/2021 4:32:29 PM 116247
431462 6870 6/25/2021 4:27:09 PM 6/25/2021 4:27:10 PM IVR call: balance Received call for balance for account 10366677 undefined 7 2 5981 78 78 6/25/2021 4:27:10 PM
431461 6869 6/25/2021 4:24:26 PM 6/25/2021 4:24:28 PM IVR call: balance Received call for balance for account 10413295 undefined 7 2 5980 78 78 6/25/2021 4:24:28 PM
431434 6868 6/25/2021 4:00:08 PM 6/25/2021 4:00:09 PM IVR call: balance Received call for balance for account 10049306 undefined 7 2 5979 78 78 6/25/2021 4:00:09 PM
431357 6867 6/25/2021 3:10:45 PM 6/25/2021 3:11:10 PM IVR call: statement Received call for statement for account 10139226 sent message: 517 8 2 5978 79 79 6/25/2021 3:11:10 PM 116246
431350 6867 6/25/2021 3:06:19 PM 6/25/2021 3:06:21 PM IVR call: balance Received call for balance for account 10139226 undefined 7 2 5978 78 78 6/25/2021 3:06:21 PM
431311 6866 6/25/2021 2:42:34 PM 6/25/2021 2:42:36 PM IVR call: balance Received call for balance for account 10153453 undefined 7 2 5977 78 78 6/25/2021 2:42:36 PM
431246 6864 6/25/2021 1:36:00 PM 6/25/2021 1:36:02 PM IVR call: balance Received call for balance for account 10022252 undefined 7 2 5975 78 78 6/25/2021 1:36:02 PM
6865 6/25/2021 1:35:38 PM 3/28/2022 7:10:22 AM 6 MONTHS POLICY 201912 6 MONTHS POLICY 201912<br/><b>Journal Number</b>: [967529]<br/><b>Journal Amount</b>: [-R138.89] 27 3 5976 11 2 23 1 95 [{"op":"R","uid":"6","un":"lusandad","dt":"2021-06-25T13:34:49.525Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-29T10:43:40.898Z"}] 1 95 3/28/2022 7:10:22 AM 11 3
431242 6864 6/25/2021 1:30:27 PM 6/25/2021 1:30:52 PM IVR call: statement Received call for statement for account 10022252 sent message: 516 8 2 5975 79 79 6/25/2021 1:30:52 PM 116245
431237 6864 6/25/2021 1:28:41 PM 6/25/2021 1:29:05 PM IVR call: statement Received call for statement for account 10022252 sent message: 515 8 2 5975 79 79 6/25/2021 1:29:05 PM 116244
431231 6864 6/25/2021 1:27:16 PM 6/25/2021 1:27:43 PM IVR call: statement Received call for statement for account 10022252 sent message: 514 8 2 5975 79 79 6/25/2021 1:27:43 PM 116243