Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
432047 6879 6/26/2021 9:24:54 AM 6/30/2021 8:08:10 AM IVR call: balance Received call for balance for account 10355448 undefined 7 2 5990 78 [{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-30T08:08:09.756Z"}] 78 6/30/2021 8:08:10 AM 16
432022 6878 6/26/2021 9:11:37 AM 6/26/2021 9:11:38 AM IVR call: balance Received call for balance for account 10072791 undefined 7 2 5989 78 78 6/26/2021 9:11:38 AM
432020 6878 6/26/2021 9:10:52 AM 6/26/2021 9:10:54 AM IVR call: balance Received call for balance for account 10072791 undefined 7 2 5989 78 78 6/26/2021 9:10:54 AM
432015 6877 6/26/2021 9:04:46 AM 6/26/2021 9:04:48 AM IVR call: balance Received call for balance for account 10429246 undefined 7 2 5988 78 78 6/26/2021 9:04:48 AM
431993 6817 6/26/2021 8:54:11 AM 6/26/2021 8:54:34 AM IVR call: statement Received call for statement for account 10298354 sent message: 520 8 2 5930 79 79 6/26/2021 8:54:34 AM 116249
431931 5567 6/26/2021 7:38:12 AM 6/26/2021 7:38:13 AM IVR call: balance Received call for balance for account 20009451 undefined 7 2 4731 78 78 6/26/2021 7:38:13 AM
431925 5567 6/26/2021 7:36:43 AM 6/26/2021 7:37:03 AM IVR call: statement Received call for statement for account 20009451 sent message: 519 8 2 4731 79 79 6/26/2021 7:37:03 AM 116248
431881 4684 6/26/2021 7:14:02 AM 6/26/2021 7:14:04 AM IVR call: balance Received call for balance for account 10009594 undefined 7 2 3931 78 78 6/26/2021 7:14:04 AM
431807 6876 6/26/2021 6:43:01 AM 6/26/2021 6:43:03 AM IVR call: balance Received call for balance for account 10037001 undefined 7 2 5987 78 78 6/26/2021 6:43:03 AM
431748 6875 6/26/2021 6:16:55 AM 6/26/2021 6:16:58 AM IVR call: balance Received call for balance for account 10263595 undefined 7 2 5986 78 78 6/26/2021 6:16:58 AM
431721 6741 6/26/2021 5:34:41 AM 6/26/2021 5:34:43 AM IVR call: balance Received call for balance for account 10167235 undefined 7 2 5861 78 78 6/26/2021 5:34:43 AM
431710 6874 6/26/2021 5:15:44 AM 6/26/2021 5:15:44 AM IVR call: balance Received call for balance for account 10071085 undefined 7 2 5985 78 78 6/26/2021 5:15:44 AM
431709 6874 6/26/2021 5:14:38 AM 6/26/2021 5:14:39 AM IVR call: balance Received call for balance for account 10071085 undefined 7 2 5985 78 78 6/26/2021 5:14:39 AM
431706 6874 6/26/2021 5:12:40 AM 6/26/2021 5:12:42 AM IVR call: balance Received call for balance for account 10071085 undefined 7 2 5985 78 78 6/26/2021 5:12:42 AM
431647 5655 6/26/2021 3:50:41 AM 6/26/2021 3:50:43 AM IVR call: balance Received call for balance for account 10237379 undefined 7 2 4811 78 78 6/26/2021 3:50:43 AM
431633 4647 6/25/2021 7:05:29 PM 6/25/2021 7:05:31 PM IVR call: balance Received call for balance for account 10024379 undefined 7 2 3935 78 78 6/25/2021 7:05:31 PM
431584 6868 6/25/2021 6:01:40 PM 6/25/2021 6:01:41 PM IVR call: balance Received call for balance for account 10049306 undefined 7 2 5979 78 78 6/25/2021 6:01:41 PM
431579 6873 6/25/2021 5:53:41 PM 6/25/2021 5:53:43 PM IVR call: balance Received call for balance for account 10294819 undefined 7 2 5984 78 78 6/25/2021 5:53:43 PM
431576 6868 6/25/2021 5:46:52 PM 6/25/2021 5:46:53 PM IVR call: balance Received call for balance for account 10049306 undefined 7 2 5979 78 78 6/25/2021 5:46:53 PM
431563 6868 6/25/2021 5:39:05 PM 6/25/2021 5:39:07 PM IVR call: balance Received call for balance for account 10049306 undefined 7 2 5979 78 78 6/25/2021 5:39:07 PM