Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
433409 6/28/2021 7:21:50 AM 6/28/2021 7:21:51 AM IVR call:$368 Received call for $1062 for account undefined 6/28/2021 7:21:51 AM
433372 6/28/2021 7:19:13 AM 6/28/2021 7:19:13 AM IVR call:$367 Received call for $1061 for account undefined 6/28/2021 7:19:13 AM
433365 6/28/2021 7:18:41 AM 6/28/2021 7:18:42 AM IVR call:$366 Received call for $1060 for account undefined 6/28/2021 7:18:42 AM
433359 6/28/2021 7:18:22 AM 6/28/2021 7:18:22 AM IVR call:$365 Received call for $1059 for account undefined 6/28/2021 7:18:22 AM
433353 6/28/2021 7:17:40 AM 6/28/2021 7:17:41 AM IVR call:$364 Received call for $1058 for account undefined 6/28/2021 7:17:41 AM
433313 6/28/2021 7:13:45 AM 6/28/2021 7:13:46 AM IVR call:$363 Received call for $1057 for account undefined 6/28/2021 7:13:46 AM
433310 6/28/2021 7:13:12 AM 6/28/2021 7:13:12 AM IVR call:$362 Received call for $1056 for account undefined 6/28/2021 7:13:12 AM
6888 6/28/2021 7:13:05 AM 3/28/2022 7:23:36 AM REFUSE COLLECTION CONSUMER REQUESTING NOT TO BE BILLED FOR REFUSE.NOT COLLECTED BY BCMM. 27 3 5998 13 2 23 4 106 [{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-28T07:12:09.721Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-09-30T07:36:16.546Z"}] 4 119 3/28/2022 7:23:36 AM 13 4
433305 6/28/2021 7:12:29 AM 6/28/2021 7:12:30 AM IVR call:$361 Received call for $1055 for account undefined 6/28/2021 7:12:30 AM
433293 6/28/2021 7:11:49 AM 6/28/2021 7:11:49 AM IVR call:$360 Received call for $1054 for account undefined 6/28/2021 7:11:49 AM
433291 6/28/2021 7:11:36 AM 6/28/2021 7:11:37 AM IVR call:$359 Received call for $1053 for account undefined 6/28/2021 7:11:37 AM
433273 6/28/2021 7:10:18 AM 6/28/2021 7:10:18 AM IVR call:$358 Received call for $1052 for account undefined 6/28/2021 7:10:18 AM
433267 6/28/2021 7:09:26 AM 6/28/2021 7:09:27 AM IVR call:$357 Received call for $1051 for account undefined 6/28/2021 7:09:27 AM
433221 6/28/2021 6:58:26 AM 6/28/2021 6:58:26 AM IVR call:$356 Received call for $1050 for account undefined 6/28/2021 6:58:26 AM
6887 6/28/2021 6:57:43 AM 8/26/2021 1:07:26 PM REFUSE COLLECTION CONSUMER REQUEST NOT TO BE BILLED FOR REFUSE. NOT COLLECTED BY BCMM 4 3 5997 12 2 23 4 106 [{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-28T06:56:48.293Z"}] 4 106 8/26/2021 1:07:26 PM 12 16
433211 6/28/2021 6:56:35 AM 6/28/2021 6:56:36 AM IVR call:$355 Received call for $1049 for account undefined 6/28/2021 6:56:36 AM
433209 6/28/2021 6:56:30 AM 6/28/2021 6:56:31 AM IVR call:$354 Received call for $1048 for account undefined 6/28/2021 6:56:31 AM
433208 6/28/2021 6:56:00 AM 6/28/2021 6:56:00 AM IVR call:$353 Received call for $1047 for account undefined 6/28/2021 6:56:00 AM
433163 6/28/2021 6:46:11 AM 6/28/2021 6:46:11 AM IVR call:$352 Received call for $1046 for account undefined 6/28/2021 6:46:11 AM
433160 6/28/2021 6:45:35 AM 6/28/2021 6:45:35 AM IVR call:$351 Received call for $1045 for account undefined 6/28/2021 6:45:35 AM