Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 433523 | 6/28/2021 8:02:08 AM | 6/28/2021 8:02:09 AM | IVR call:$386 | Received call for $1080 for account undefined | 6/28/2021 8:02:09 AM | ||||||||||||||||||||||||||||||||||||
| 433510 | 6/28/2021 7:59:37 AM | 6/28/2021 7:59:38 AM | IVR call:$385 | Received call for $1079 for account undefined | 6/28/2021 7:59:38 AM | ||||||||||||||||||||||||||||||||||||
| 433508 | 6/28/2021 7:59:06 AM | 6/28/2021 7:59:06 AM | IVR call:$384 | Received call for $1078 for account undefined | 6/28/2021 7:59:06 AM | ||||||||||||||||||||||||||||||||||||
| 433507 | 6/28/2021 7:58:30 AM | 6/28/2021 7:58:31 AM | IVR call:$383 | Received call for $1077 for account undefined | 6/28/2021 7:58:31 AM | ||||||||||||||||||||||||||||||||||||
| 433506 | 6/28/2021 7:58:03 AM | 6/28/2021 7:58:03 AM | IVR call:$382 | Received call for $1076 for account undefined | 6/28/2021 7:58:03 AM | ||||||||||||||||||||||||||||||||||||
| 433502 | 6/28/2021 7:57:28 AM | 6/28/2021 7:57:29 AM | IVR call:$381 | Received call for $1075 for account undefined | 6/28/2021 7:57:29 AM | ||||||||||||||||||||||||||||||||||||
| 433495 | 6/28/2021 7:55:51 AM | 6/28/2021 7:55:51 AM | IVR call:$380 | Received call for $1074 for account undefined | 6/28/2021 7:55:51 AM | ||||||||||||||||||||||||||||||||||||
| 6891 | 6/28/2021 7:50:49 AM | 6/28/2021 7:50:51 AM | 2 | 6001 | [{"op":"R","uid":"18","un":"lindan","dt":"2021-06-28T07:49:53.880Z"}] | 18 | |||||||||||||||||||||||||||||||||||
| 6890 | 6/28/2021 7:44:29 AM | 5/20/2022 12:25:14 PM | REFUSE CHARGE | REQUEST TO HAVE REFUSE REVERSED AND NOT BILLED. NOT COLLECTED BY BCMM.<div><table border="0" cellpadding="0" cellspacing="0" width="338" style="border-collapse: collapse;width:253pt"><tbody><tr height="26" style="mso-height-source:userset;height:19.2pt"> <td height="26" class="xl65" width="338" style="height:19.2pt;width:253pt">SEND TO ETHEL TO CHECK IF THE REFUSE IS COLLECTED.</td></tr></tbody></table></div> | 27 | 3 | 6000 | 5 | 2 | 23 | 4 | 106 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-28T07:43:33.648Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-13T11:22:03.033Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-05-19T12:19:57.794Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-05-20T12:21:54.132Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-05-20T12:24:38.785Z"}] | 4 | 120 | 5 | 5/20/2022 12:25:14 PM | 5 | 5 | ||||||||||||||||||||||
| 433461 | 6/28/2021 7:39:20 AM | 6/28/2021 7:39:21 AM | IVR call:$379 | Received call for $1073 for account undefined | 6/28/2021 7:39:21 AM | ||||||||||||||||||||||||||||||||||||
| 433442 | 6/28/2021 7:28:50 AM | 6/28/2021 7:28:51 AM | IVR call:$378 | Received call for $1072 for account undefined | 6/28/2021 7:28:51 AM | ||||||||||||||||||||||||||||||||||||
| 433440 | 6/28/2021 7:28:18 AM | 6/28/2021 7:28:18 AM | IVR call:$377 | Received call for $1071 for account undefined | 6/28/2021 7:28:18 AM | ||||||||||||||||||||||||||||||||||||
| 433431 | 6/28/2021 7:25:53 AM | 6/28/2021 7:25:53 AM | IVR call:$376 | Received call for $1070 for account undefined | 6/28/2021 7:25:53 AM | ||||||||||||||||||||||||||||||||||||
| 433430 | 6/28/2021 7:25:38 AM | 6/28/2021 7:25:39 AM | IVR call:$375 | Received call for $1069 for account undefined | 6/28/2021 7:25:39 AM | ||||||||||||||||||||||||||||||||||||
| 433425 | 6/28/2021 7:24:29 AM | 6/28/2021 7:24:30 AM | IVR call:$374 | Received call for $1068 for account undefined | 6/28/2021 7:24:30 AM | ||||||||||||||||||||||||||||||||||||
| 433421 | 6/28/2021 7:23:15 AM | 6/28/2021 7:23:15 AM | IVR call:$373 | Received call for $1067 for account undefined | 6/28/2021 7:23:15 AM | ||||||||||||||||||||||||||||||||||||
| 433422 | 6/28/2021 7:23:09 AM | 6/28/2021 7:23:09 AM | IVR call:$372 | Received call for $1066 for account undefined | 6/28/2021 7:23:09 AM | ||||||||||||||||||||||||||||||||||||
| 433416 | 6/28/2021 7:22:41 AM | 6/28/2021 7:22:41 AM | IVR call:$371 | Received call for $1065 for account undefined | 6/28/2021 7:22:41 AM | ||||||||||||||||||||||||||||||||||||
| 433412 | 6/28/2021 7:22:03 AM | 6/28/2021 7:22:04 AM | IVR call:$370 | Received call for $1064 for account undefined | 6/28/2021 7:22:04 AM | ||||||||||||||||||||||||||||||||||||
| 433411 | 6/28/2021 7:22:01 AM | 6/28/2021 7:22:01 AM | IVR call:$369 | Received call for $1063 for account undefined | 6/28/2021 7:22:01 AM |