Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 433648 | 6/28/2021 8:47:46 AM | 6/28/2021 8:47:47 AM | IVR call:$421 | Received call for $1115 for account undefined | 6/28/2021 8:47:47 AM | ||||||||||||||||||||||||||||||||||||
| 433639 | 6/28/2021 8:44:11 AM | 6/28/2021 8:44:11 AM | IVR call:$420 | Received call for $1114 for account undefined | 6/28/2021 8:44:11 AM | ||||||||||||||||||||||||||||||||||||
| 433634 | 6/28/2021 8:43:27 AM | 6/28/2021 8:43:27 AM | IVR call:$419 | Received call for $1113 for account undefined | 6/28/2021 8:43:27 AM | ||||||||||||||||||||||||||||||||||||
| 433628 | 6/28/2021 8:42:01 AM | 6/28/2021 8:42:01 AM | IVR call:$418 | Received call for $1112 for account undefined | 6/28/2021 8:42:01 AM | ||||||||||||||||||||||||||||||||||||
| 433627 | 6/28/2021 8:41:20 AM | 6/28/2021 8:41:20 AM | IVR call:$417 | Received call for $1111 for account undefined | 6/28/2021 8:41:20 AM | ||||||||||||||||||||||||||||||||||||
| 433625 | 6/28/2021 8:40:55 AM | 6/28/2021 8:40:55 AM | IVR call:$416 | Received call for $1110 for account undefined | 6/28/2021 8:40:55 AM | ||||||||||||||||||||||||||||||||||||
| 433619 | 6/28/2021 8:38:38 AM | 6/28/2021 8:38:39 AM | IVR call:$415 | Received call for $1109 for account undefined | 6/28/2021 8:38:39 AM | ||||||||||||||||||||||||||||||||||||
| 433616 | 6/28/2021 8:36:59 AM | 6/28/2021 8:37:00 AM | IVR call:$414 | Received call for $1108 for account undefined | 6/28/2021 8:37:00 AM | ||||||||||||||||||||||||||||||||||||
| 433612 | 6/28/2021 8:36:06 AM | 6/28/2021 8:36:06 AM | IVR call:$413 | Received call for $1107 for account undefined | 6/28/2021 8:36:06 AM | ||||||||||||||||||||||||||||||||||||
| 433613 | 6/28/2021 8:35:46 AM | 6/28/2021 8:35:47 AM | IVR call:$412 | Received call for $1106 for account undefined | 6/28/2021 8:35:47 AM | ||||||||||||||||||||||||||||||||||||
| 6898 | 6/28/2021 8:34:47 AM | 11/20/2022 9:47:25 AM | LATE TERMINATION | LATE TERMINATION<div><br></div><div>--OWNERSHIP TRANSFER DONE </div><div><br></div><div>QRC RESPONSE: Query Closed as active account: 10426781 is billing all services.</div><div><br></div><div>Billing to reverse charges as per registration date: 2020/10 on previous owner acc: 10062857</div><div>Follow up sent to billing: 20.11.2022</div><div><br></div> | 27 | 3 | 6006 | 5 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"14","un":"asandag","dt":"2021-06-28T08:33:52.337Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T13:06:36.815Z"}] | 6 | 107 | 11/20/2022 9:47:24 AM | 3 | 3 | |||||||||||||||||||||||
| 433610 | 6/28/2021 8:34:22 AM | 6/28/2021 8:34:22 AM | IVR call:$411 | Received call for $1105 for account undefined | 6/28/2021 8:34:22 AM | ||||||||||||||||||||||||||||||||||||
| 433605 | 6/28/2021 8:30:41 AM | 6/28/2021 8:30:42 AM | IVR call:$410 | Received call for $1104 for account undefined | 6/28/2021 8:30:42 AM | ||||||||||||||||||||||||||||||||||||
| 433602 | 6/28/2021 8:29:33 AM | 6/28/2021 8:29:34 AM | IVR call:$409 | Received call for $1103 for account undefined | 6/28/2021 8:29:34 AM | ||||||||||||||||||||||||||||||||||||
| 433599 | 6/28/2021 8:29:05 AM | 6/28/2021 8:29:05 AM | IVR call:$408 | Received call for $1102 for account undefined | 6/28/2021 8:29:05 AM | ||||||||||||||||||||||||||||||||||||
| 433595 | 6/28/2021 8:27:40 AM | 6/28/2021 8:27:40 AM | IVR call:$407 | Received call for $1101 for account undefined | 6/28/2021 8:27:40 AM | ||||||||||||||||||||||||||||||||||||
| 433594 | 6/28/2021 8:27:22 AM | 6/28/2021 8:27:22 AM | IVR call:$406 | Received call for $1100 for account undefined | 6/28/2021 8:27:22 AM | ||||||||||||||||||||||||||||||||||||
| 6897 | 6/28/2021 8:20:42 AM | 7/3/2022 7:48:12 AM | WATER QUERY SIX MONTHS POLICY | WATER QUERY SIX MONTHS POLICY<div><br></div><div>-INDIGENT SUBSIDY WRITE OFFS AFFECT QUERIED PERIOD.</div> | 27 | 3 | 6005 | 4 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"18","un":"lindan","dt":"2021-06-28T08:19:47.639Z"}] | 1 | 95 | 7/3/2022 7:48:11 AM | 13 | 13 | |||||||||||||||||||||||
| 433574 | 6/28/2021 8:20:02 AM | 6/28/2021 8:20:02 AM | IVR call:$405 | Received call for $1099 for account undefined | 6/28/2021 8:20:02 AM | ||||||||||||||||||||||||||||||||||||
| 433571 | 6/28/2021 8:18:50 AM | 6/28/2021 8:18:50 AM | IVR call:$404 | Received call for $1098 for account undefined | 6/28/2021 8:18:50 AM |