Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
433839 6/28/2021 9:45:15 AM 6/28/2021 9:45:15 AM IVR call:$458 Received call for $1152 for account undefined 6/28/2021 9:45:15 AM
6903 6/28/2021 9:44:50 AM 4/12/2022 9:43:30 AM REFUSE COLLECTION REQUEST BY CONSUMER NOT TO BE BILLED FOR REFUSE. NOT COLLECTED BY BCMM. 4 3 6008 7 2 23 4 106 [{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-28T09:43:55.163Z"}] 4 106 4/12/2022 9:43:30 AM 7 16
433829 6/28/2021 9:43:39 AM 6/28/2021 9:43:39 AM IVR call:$457 Received call for $1151 for account undefined 6/28/2021 9:43:39 AM
433828 6/28/2021 9:43:21 AM 6/28/2021 9:43:21 AM IVR call:$456 Received call for $1150 for account undefined 6/28/2021 9:43:21 AM
433825 6/28/2021 9:42:14 AM 6/28/2021 9:42:15 AM IVR call:$455 Received call for $1149 for account undefined 6/28/2021 9:42:15 AM
433802 6/28/2021 9:36:44 AM 6/28/2021 9:36:44 AM IVR call:$454 Received call for $1148 for account undefined 6/28/2021 9:36:44 AM
433801 6/28/2021 9:35:56 AM 6/28/2021 9:35:56 AM IVR call:$453 Received call for $1147 for account undefined 6/28/2021 9:35:56 AM
433796 6/28/2021 9:34:40 AM 6/28/2021 9:34:40 AM IVR call:$452 Received call for $1146 for account undefined 6/28/2021 9:34:40 AM
433791 6/28/2021 9:33:25 AM 6/28/2021 9:33:26 AM IVR call:$451 Received call for $1145 for account undefined 6/28/2021 9:33:26 AM
433765 6/28/2021 9:25:34 AM 6/28/2021 9:25:34 AM IVR call:$450 Received call for $1144 for account undefined 6/28/2021 9:25:34 AM
433744 6/28/2021 9:20:35 AM 6/28/2021 9:20:36 AM IVR call:$449 Received call for $1143 for account undefined 6/28/2021 9:20:36 AM
433739 6/28/2021 9:19:54 AM 6/28/2021 9:19:54 AM IVR call:$448 Received call for $1142 for account undefined 6/28/2021 9:19:54 AM
6902 6/28/2021 9:19:45 AM 6/28/2021 9:19:47 AM 2 [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-28T09:18:50.250Z"}] 20
433738 6/28/2021 9:19:45 AM 6/28/2021 9:19:45 AM IVR call:$447 Received call for $1141 for account undefined 6/28/2021 9:19:45 AM
433734 6/28/2021 9:19:08 AM 6/28/2021 9:19:08 AM IVR call:$446 Received call for $1140 for account undefined 6/28/2021 9:19:08 AM
6892 6/28/2021 9:18:48 AM 3/28/2022 7:08:29 AM REFUSE COLLECTION REQUEST NOT TO BE BILLED FOR REFUSE. NOT COLLECTED BY BCMM 27 3 6007 6 2 23 4 106 [{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-28T09:17:53.136Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-11T13:04:17.573Z"}] 4 120 3/28/2022 7:08:29 AM 6 4
433729 6/28/2021 9:17:25 AM 6/28/2021 9:17:25 AM IVR call:$445 Received call for $1139 for account undefined 6/28/2021 9:17:25 AM
433721 6/28/2021 9:13:44 AM 6/28/2021 9:13:44 AM IVR call:$444 Received call for $1138 for account undefined 6/28/2021 9:13:44 AM
433720 6/28/2021 9:13:23 AM 6/28/2021 9:13:23 AM IVR call:$443 Received call for $1137 for account undefined 6/28/2021 9:13:23 AM
433719 6/28/2021 9:12:51 AM 6/28/2021 9:12:51 AM IVR call:$442 Received call for $1136 for account undefined 6/28/2021 9:12:51 AM