Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
434227 6/28/2021 12:00:37 PM 6/28/2021 12:00:37 PM IVR call:$514 Received call for $1208 for account undefined 6/28/2021 12:00:37 PM
434221 6/28/2021 11:59:56 AM 6/28/2021 11:59:56 AM IVR call:$513 Received call for $1207 for account undefined 6/28/2021 11:59:56 AM
434214 6/28/2021 11:58:24 AM 6/28/2021 11:58:24 AM IVR call:$512 Received call for $1206 for account undefined 6/28/2021 11:58:24 AM
434211 6/28/2021 11:57:36 AM 6/28/2021 11:57:36 AM IVR call:$511 Received call for $1205 for account undefined 6/28/2021 11:57:36 AM
6907 6/28/2021 11:56:40 AM 3/28/2022 7:07:05 AM WATER QUERY PLUMBERS LETTER ATTACHED WATER QUERY PLUMBERS LETTER ATTACHED<div><br></div><div>account flagged, need to monitor&nbsp; consumption</div> 30 3 6010 2 23 1 67 [{"op":"R","uid":"14","un":"asandag","dt":"2021-06-28T11:55:45.394Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-14T08:22:15.451Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-27T07:24:58.274Z"}] 1 67 230
434205 6/28/2021 11:56:19 AM 6/28/2021 11:56:19 AM IVR call:$510 Received call for $1204 for account undefined 6/28/2021 11:56:19 AM
434202 6/28/2021 11:56:10 AM 6/28/2021 11:56:10 AM IVR call:$509 Received call for $1203 for account undefined 6/28/2021 11:56:10 AM
434200 6/28/2021 11:55:37 AM 6/28/2021 11:55:37 AM IVR call:$508 Received call for $1202 for account undefined 6/28/2021 11:55:37 AM
434192 6/28/2021 11:54:20 AM 6/28/2021 11:54:20 AM IVR call:$507 Received call for $1201 for account undefined 6/28/2021 11:54:20 AM
434190 6/28/2021 11:53:39 AM 6/28/2021 11:53:39 AM IVR call:$506 Received call for $1200 for account undefined 6/28/2021 11:53:39 AM
3481 6/28/2021 11:52:34 AM 7/3/2022 7:41:19 AM WATER QUERY PLUMBERS LETTER SUBMITTED WATER QUERY 3 2971 2 23 1 67 [{"op":"R","uid":"14","un":"asandag","dt":"2021-06-28T11:51:39.067Z"}] 1 67 134422 14
434169 6/28/2021 11:47:03 AM 6/28/2021 11:47:03 AM IVR call:$505 Received call for $1199 for account undefined 6/28/2021 11:47:03 AM
434167 6/28/2021 11:44:43 AM 6/28/2021 11:44:44 AM IVR call:$504 Received call for $1198 for account undefined 6/28/2021 11:44:44 AM
434166 6/28/2021 11:44:08 AM 6/28/2021 11:44:08 AM IVR call:$503 Received call for $1197 for account undefined 6/28/2021 11:44:08 AM
3481 6/28/2021 11:36:41 AM 3/28/2022 6:35:04 AM REFUSE TO BE REVERSED REFUSE TO BE REVERSED<div><table border="0" cellpadding="0" cellspacing="0" width="310" style="border-collapse: collapse;width:233pt"><tbody><tr height="19" style="height:14.4pt"> <td height="19" class="xl65" width="310" style="height:14.4pt;width:233pt">&nbsp;NO DUPLICATE NO PROOF OF NEW OWNER&nbsp;</td></tr></tbody></table><div><br></div></div> 4 3 2971 5 2 23 4 105 [{"op":"R","uid":"14","un":"asandag","dt":"2021-06-28T11:35:46.712Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-13T09:05:01.631Z"}] 4 105 3/28/2022 6:35:04 AM 5 4
434151 6/28/2021 11:36:27 AM 6/28/2021 11:36:28 AM IVR call:$502 Received call for $1196 for account undefined 6/28/2021 11:36:28 AM
434069 6/28/2021 10:57:51 AM 6/28/2021 10:57:51 AM IVR call:$501 Received call for $1195 for account undefined 6/28/2021 10:57:51 AM
434056 6/28/2021 10:50:07 AM 6/28/2021 10:50:08 AM IVR call:$500 Received call for $1194 for account undefined 6/28/2021 10:50:08 AM
434055 6/28/2021 10:49:43 AM 6/28/2021 10:49:44 AM IVR call:$499 Received call for $1193 for account undefined 6/28/2021 10:49:44 AM
434054 6/28/2021 10:48:53 AM 6/28/2021 10:48:53 AM IVR call:$498 Received call for $1192 for account undefined 6/28/2021 10:48:53 AM