Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 435192 | 7020 | 6/29/2021 9:07:44 AM | 6/29/2021 9:07:45 AM | IVR call: balance | Received call for balance for account 10255844 undefined | 7 | 2 | 6118 | 78 | 78 | 6/29/2021 9:07:45 AM | ||||||||||||||||||||||||||||||
| 435174 | 7019 | 6/29/2021 9:00:10 AM | 6/29/2021 9:00:12 AM | IVR call: balance | Received call for balance for account 10038259 undefined | 7 | 2 | 6117 | 78 | 78 | 6/29/2021 9:00:12 AM | ||||||||||||||||||||||||||||||
| 435167 | 7017 | 6/29/2021 8:55:28 AM | 6/29/2021 8:55:29 AM | IVR call: balance | Received call for balance for account 10110748 undefined | 7 | 2 | 6115 | 78 | 78 | 6/29/2021 8:55:29 AM | ||||||||||||||||||||||||||||||
| 435165 | 7018 | 6/29/2021 8:55:14 AM | 6/29/2021 8:55:33 AM | IVR call: statement | Received call for statement for account 10294111 sent message: 558 | 8 | 2 | 6116 | 79 | 79 | 6/29/2021 8:55:33 AM | 116287 | |||||||||||||||||||||||||||||
| 435163 | 7017 | 6/29/2021 8:54:19 AM | 6/29/2021 8:54:21 AM | IVR call: balance | Received call for balance for account 10110748 undefined | 7 | 2 | 6115 | 78 | 78 | 6/29/2021 8:54:21 AM | ||||||||||||||||||||||||||||||
| 435145 | 7016 | 6/29/2021 8:48:15 AM | 6/29/2021 8:48:16 AM | IVR call: balance | Received call for balance for account 10037829 undefined | 7 | 2 | 6114 | 78 | 78 | 6/29/2021 8:48:16 AM | ||||||||||||||||||||||||||||||
| 435151 | 7013 | 6/29/2021 8:48:08 AM | 6/29/2021 8:48:23 AM | IVR call: meter-reading | Received call for meter-reading for account 10150647 Meter reading: [0076] Meter type: [water] | 10 | 2 | 6111 | 81 | 81 | |||||||||||||||||||||||||||||||
| 435149 | 7015 | 6/29/2021 8:47:41 AM | 6/29/2021 8:48:00 AM | IVR call: statement | Received call for statement for account 10059235 sent message: 557 | 8 | 2 | 6113 | 79 | 79 | 6/29/2021 8:48:00 AM | 116286 | |||||||||||||||||||||||||||||
| 435148 | 7014 | 6/29/2021 8:47:29 AM | 6/29/2021 8:47:48 AM | IVR call: statement | Received call for statement for account 10262733 sent message: 556 | 8 | 2 | 6112 | 79 | 79 | 6/29/2021 8:47:48 AM | 116285 | |||||||||||||||||||||||||||||
| 435147 | 7013 | 6/29/2021 8:47:07 AM | 6/29/2021 8:47:09 AM | IVR call: balance | Received call for balance for account 10150647 undefined | 7 | 2 | 6111 | 78 | 78 | 6/29/2021 8:47:09 AM | ||||||||||||||||||||||||||||||
| 435146 | 7012 | 6/29/2021 8:46:56 AM | 6/29/2021 8:46:58 AM | IVR call: balance | Received call for balance for account 10387143 undefined | 7 | 2 | 6110 | 78 | 78 | 6/29/2021 8:46:58 AM | ||||||||||||||||||||||||||||||
| 435142 | 7011 | 6/29/2021 8:45:43 AM | 6/29/2021 8:45:44 AM | IVR call: balance | Received call for balance for account 10426544 undefined | 7 | 2 | 6109 | 78 | 78 | 6/29/2021 8:45:44 AM | ||||||||||||||||||||||||||||||
| 435141 | 7011 | 6/29/2021 8:43:47 AM | 6/29/2021 8:44:13 AM | IVR call: statement | Received call for statement for account 10426544 sent message: 555 | 8 | 2 | 6109 | 79 | 79 | 6/29/2021 8:44:13 AM | 116284 | |||||||||||||||||||||||||||||
| 435137 | 7011 | 6/29/2021 8:42:27 AM | 6/29/2021 8:42:29 AM | IVR call: balance | Received call for balance for account 10426544 undefined | 7 | 2 | 6109 | 78 | 78 | 6/29/2021 8:42:29 AM | ||||||||||||||||||||||||||||||
| 435136 | 7004 | 6/29/2021 8:41:42 AM | 6/29/2021 8:41:43 AM | IVR call: balance | Received call for balance for account 10178093 undefined | 7 | 2 | 6102 | 78 | 78 | 6/29/2021 8:41:43 AM | ||||||||||||||||||||||||||||||
| 435135 | 7004 | 6/29/2021 8:40:19 AM | 6/29/2021 8:40:20 AM | IVR call: balance | Received call for balance for account 10178093 undefined | 7 | 2 | 6102 | 78 | 78 | 6/29/2021 8:40:20 AM | ||||||||||||||||||||||||||||||
| 435127 | 7004 | 6/29/2021 8:39:16 AM | 6/29/2021 8:39:18 AM | IVR call: balance | Received call for balance for account 10178093 undefined | 7 | 2 | 6102 | 78 | 78 | 6/29/2021 8:39:18 AM | ||||||||||||||||||||||||||||||
| 435108 | 4903 | 6/29/2021 8:34:18 AM | 6/29/2021 8:34:19 AM | IVR call: balance | Received call for balance for account 10005453 undefined | 7 | 2 | 4101 | 78 | 78 | 6/29/2021 8:34:19 AM | ||||||||||||||||||||||||||||||
| 435105 | 4632 | 6/29/2021 8:34:03 AM | 6/29/2021 8:34:04 AM | IVR call: balance | Received call for balance for account 10013805 undefined | 7 | 2 | 3930 | 78 | 78 | 6/29/2021 8:34:04 AM | ||||||||||||||||||||||||||||||
| 435103 | 7010 | 6/29/2021 8:34:02 AM | 6/29/2021 8:34:02 AM | IVR call: balance | Received call for balance for account 10070994 undefined | 7 | 2 | 6108 | 78 | 78 | 6/29/2021 8:34:02 AM |