Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 435956 | 7088 | 6/29/2021 4:20:30 PM | 6/29/2021 4:20:32 PM | IVR call: balance | Received call for balance for account 10399599 undefined | 7 | 2 | 6184 | 78 | 78 | 6/29/2021 4:20:32 PM | ||||||||||||||||||||||||||||||
| 435955 | 7088 | 6/29/2021 4:19:13 PM | 6/29/2021 4:19:15 PM | IVR call: balance | Received call for balance for account 10399599 undefined | 7 | 2 | 6184 | 78 | 78 | 6/29/2021 4:19:15 PM | ||||||||||||||||||||||||||||||
| 435946 | 5081 | 6/29/2021 4:07:43 PM | 6/29/2021 4:07:44 PM | IVR call: balance | Received call for balance for account 10356695 undefined | 7 | 2 | 4261 | 78 | 78 | 6/29/2021 4:07:44 PM | ||||||||||||||||||||||||||||||
| 435944 | 5081 | 6/29/2021 4:06:47 PM | 6/29/2021 4:06:48 PM | IVR call: balance | Received call for balance for account 10356695 undefined | 7 | 2 | 4261 | 78 | 78 | 6/29/2021 4:06:48 PM | ||||||||||||||||||||||||||||||
| 435940 | 5081 | 6/29/2021 4:06:17 PM | 6/29/2021 4:06:21 PM | IVR call: balance | Received call for balance for account 10356695 undefined | 7 | 2 | 4261 | 78 | 78 | 6/29/2021 4:06:21 PM | ||||||||||||||||||||||||||||||
| 435939 | 5081 | 6/29/2021 4:04:27 PM | 6/29/2021 4:04:28 PM | IVR call: balance | Received call for balance for account 10356695 undefined | 7 | 2 | 4261 | 78 | 78 | 6/29/2021 4:04:28 PM | ||||||||||||||||||||||||||||||
| 435938 | 5081 | 6/29/2021 4:03:48 PM | 6/29/2021 4:03:49 PM | IVR call:$558 | Received call for $1252 for account 10356695 | 4261 | 6/29/2021 4:03:49 PM | ||||||||||||||||||||||||||||||||||
| 435933 | 4847 | 6/29/2021 3:53:15 PM | 6/29/2021 3:53:17 PM | IVR call: balance | Received call for balance for account 10008964 undefined | 7 | 2 | 4067 | 78 | 78 | 6/29/2021 3:53:17 PM | ||||||||||||||||||||||||||||||
| 435861 | 7087 | 6/29/2021 2:37:05 PM | 6/29/2021 2:37:07 PM | IVR call: balance | Received call for balance for account 10176988 undefined | 7 | 2 | 6183 | 78 | 78 | 6/29/2021 2:37:07 PM | ||||||||||||||||||||||||||||||
| 435841 | 4593 | 6/29/2021 2:25:37 PM | 6/29/2021 2:25:38 PM | IVR call: balance | Received call for balance for account 10059993 undefined | 7 | 2 | 3906 | 78 | 78 | 6/29/2021 2:25:38 PM | ||||||||||||||||||||||||||||||
| 435838 | 4593 | 6/29/2021 2:24:28 PM | 6/29/2021 2:24:30 PM | IVR call: balance | Received call for balance for account 10059993 undefined | 7 | 2 | 3906 | 78 | 78 | 6/29/2021 2:24:30 PM | ||||||||||||||||||||||||||||||
| 435833 | 5085 | 6/29/2021 2:20:14 PM | 6/29/2021 2:20:15 PM | IVR call: balance | Received call for balance for account 10217524 undefined | 7 | 2 | 4264 | 78 | 78 | 6/29/2021 2:20:15 PM | ||||||||||||||||||||||||||||||
| 435829 | 7086 | 6/29/2021 2:16:45 PM | 6/29/2021 2:16:51 PM | IVR call: balance | Received call for balance for account 10273031 undefined | 7 | 2 | 6182 | 78 | 78 | 6/29/2021 2:16:51 PM | ||||||||||||||||||||||||||||||
| 435826 | 4956 | 6/29/2021 2:13:07 PM | 6/29/2021 2:13:32 PM | IVR call: statement | Received call for statement for account 10314354 sent message: 580 | 8 | 2 | 4147 | 79 | 79 | 6/29/2021 2:13:32 PM | 116309 | |||||||||||||||||||||||||||||
| 435822 | 7085 | 6/29/2021 2:09:47 PM | 6/29/2021 2:10:07 PM | IVR call: statement | Received call for statement for account 10407018 sent message: 579 | 8 | 2 | 6181 | 79 | 79 | 6/29/2021 2:10:07 PM | 116308 | |||||||||||||||||||||||||||||
| 435812 | 7084 | 6/29/2021 2:04:17 PM | 6/29/2021 2:04:36 PM | IVR call: statement | Received call for statement for account 10075147 sent message: 578 | 8 | 2 | 6180 | 79 | 79 | 6/29/2021 2:04:36 PM | 116307 | |||||||||||||||||||||||||||||
| 435809 | 7084 | 6/29/2021 2:04:09 PM | 6/29/2021 2:04:10 PM | IVR call:$557 | Received call for $1251 for account 10075147 | 6180 | 6/29/2021 2:04:10 PM | ||||||||||||||||||||||||||||||||||
| 435785 | 7083 | 6/29/2021 1:51:21 PM | 6/29/2021 1:51:42 PM | IVR call: statement | Received call for statement for account 10019694 sent message: 577 | 8 | 2 | 6179 | 79 | 79 | 6/29/2021 1:51:42 PM | 116306 | |||||||||||||||||||||||||||||
| 7082 | 6/29/2021 1:43:30 PM | 6/23/2022 2:13:37 PM | WATER QUERY W/W REPORT ATTACHED | WATER QUERY W/W REPORT ATTACHED<div>100% WATER CREDIT JOURNAL DONE </div><br><b>Journal Number</b>: [768906]<div><br></div><div>DO CORRECTIONS 2022.06.13 BUT ITS NOT ON SOLAR DONE DATE 2022.05.13 </div><br/><b>Journal Amount</b>: [59458.64] | 27 | 3 | 6178 | 7 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"14","un":"asandag","dt":"2021-06-29T13:42:34.293Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-11T12:52:06.834Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-12T06:15:04.697Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-13T10:50:56.511Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-16T07:42:43.180Z"}] | 1 | 96 | 4 | 6/23/2022 2:13:30 PM | 2 | 2 | ||||||||||||||||||||||
| 435760 | 7071 | 6/29/2021 1:38:10 PM | 6/29/2021 1:38:38 PM | IVR call: statement | Received call for statement for account 10012591 sent message: 576 | 8 | 2 | 851 | 79 | 79 | 6/29/2021 1:38:38 PM | 116305 |