Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
436098 7019 6/30/2021 6:14:01 AM 6/30/2021 6:14:30 AM IVR call: statement Received call for statement for account 10038259 sent message: 588 8 2 6117 79 79 6/30/2021 6:14:30 AM 116317
436096 7094 6/30/2021 6:12:56 AM 6/30/2021 6:13:20 AM IVR call: statement Received call for statement for account 10007626 sent message: 587 8 2 1704 79 79 6/30/2021 6:13:20 AM 116316
436088 4632 6/30/2021 6:06:30 AM 6/30/2021 6:06:32 AM IVR call: balance Received call for balance for account 10013805 undefined 7 2 3930 78 78 6/30/2021 6:06:32 AM
436080 7019 6/30/2021 5:51:03 AM 6/30/2021 5:51:04 AM IVR call: balance Received call for balance for account 10038259 undefined 7 2 6117 78 78 6/30/2021 5:51:04 AM
436078 7019 6/30/2021 5:50:17 AM 6/30/2021 5:50:18 AM IVR call:$560 Received call for $1254 for account 10038259 6117 6/30/2021 5:50:18 AM
436066 6319 6/30/2021 3:44:54 AM 6/30/2021 3:44:55 AM IVR call: balance Received call for balance for account 10348128 undefined 7 2 5441 78 78 6/30/2021 3:44:55 AM
436065 6319 6/30/2021 3:43:10 AM 6/30/2021 3:43:52 AM IVR call: statement Received call for statement for account 10348128 sent message: 586 8 2 5441 79 79 6/30/2021 3:43:52 AM 116315
436064 6321 6/30/2021 3:41:29 AM 6/30/2021 3:41:52 AM IVR call: statement Received call for statement for account 10375251 sent message: 585 8 2 1995 79 79 6/30/2021 3:41:52 AM 116314
436063 6321 6/30/2021 3:40:41 AM 11/3/2021 6:55:14 AM IVR call: balance Received call for balance for account 10375251 undefined 4 2 1995 78 [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-03T06:54:38.425Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-03T06:55:08.237Z"}] 78 11 11/3/2021 6:55:14 AM 11
436061 7093 6/29/2021 8:59:34 PM 6/29/2021 9:00:00 PM IVR call: statement Received call for statement for account 10430405 sent message: 584 8 2 6187 79 79 6/29/2021 9:00:00 PM 116313
436060 7093 6/29/2021 8:58:10 PM 6/29/2021 8:58:12 PM IVR call: balance Received call for balance for account 10430405 undefined 7 2 6187 78 78 6/29/2021 8:58:12 PM
436059 7093 6/29/2021 8:56:57 PM 6/29/2021 8:56:59 PM IVR call: balance Received call for balance for account 10430405 undefined 7 2 6187 78 78 6/29/2021 8:56:59 PM
436058 7092 6/29/2021 7:54:34 PM 6/29/2021 7:54:58 PM IVR call: statement Received call for statement for account 10415591 sent message: 583 8 2 6186 79 79 6/29/2021 7:54:58 PM 116312
436057 7092 6/29/2021 7:51:30 PM 6/29/2021 7:51:32 PM IVR call: balance Received call for balance for account 10415591 undefined 7 2 6186 78 78 6/29/2021 7:51:32 PM
436005 7091 6/29/2021 4:56:31 PM 6/29/2021 4:56:32 PM IVR call: balance Received call for balance for account 10006357 undefined 7 2 6185 78 78 6/29/2021 4:56:32 PM
435998 7091 6/29/2021 4:54:08 PM 6/29/2021 4:54:34 PM IVR call: statement Received call for statement for account 10006357 sent message: 582 8 2 6185 79 79 6/29/2021 4:54:34 PM 116311
435974 5081 6/29/2021 4:36:20 PM 6/29/2021 4:36:41 PM IVR call: statement Received call for statement for account 10356695 sent message: 581 8 2 4261 79 79 6/29/2021 4:36:41 PM 116310
435973 5081 6/29/2021 4:35:31 PM 6/29/2021 4:35:31 PM IVR call:$559 Received call for $1253 for account 10356695 4261 6/29/2021 4:35:31 PM
435972 5081 6/29/2021 4:34:33 PM 6/29/2021 4:34:36 PM IVR call: balance Received call for balance for account 10356695 undefined 7 2 4261 78 78 6/29/2021 4:34:36 PM
435971 5081 6/29/2021 4:31:51 PM 6/29/2021 4:31:53 PM IVR call: balance Received call for balance for account 10356695 undefined 7 2 4261 78 78 6/29/2021 4:31:53 PM