Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
436237 6762 6/30/2021 7:14:01 AM 6/30/2021 7:14:03 AM IVR call: balance Received call for balance for account 10113421 undefined 7 2 5882 78 78 6/30/2021 7:14:03 AM
436234 4584 6/30/2021 7:13:28 AM 6/30/2021 7:13:55 AM IVR call: statement Received call for statement for account 10279288 sent message: 595 8 2 3901 79 79 6/30/2021 7:13:55 AM 116324
436229 4953 6/30/2021 7:12:08 AM 6/30/2021 7:12:09 AM IVR call: balance Received call for balance for account 10114404 undefined 7 2 4144 78 78 6/30/2021 7:12:09 AM
436230 7107 6/30/2021 7:12:07 AM 6/30/2021 7:12:37 AM IVR call: statement Received call for statement for account 10354048 sent message: 594 8 2 6199 79 79 6/30/2021 7:12:37 AM 116323
436228 7107 6/30/2021 7:11:18 AM 6/30/2021 7:11:19 AM IVR call: balance Received call for balance for account 10354048 undefined 7 2 6199 78 78 6/30/2021 7:11:19 AM
436222 7106 6/30/2021 7:08:47 AM 6/30/2021 7:09:09 AM IVR call: statement Received call for statement for account 10053369 sent message: 593 8 2 6198 79 79 6/30/2021 7:09:09 AM 116322
436218 7105 6/30/2021 7:07:25 AM 6/30/2021 7:07:50 AM IVR call: statement Received call for statement for account 10037887 sent message: 592 8 2 6197 79 79 6/30/2021 7:07:50 AM 116321
436205 7104 6/30/2021 7:03:45 AM 6/30/2021 7:03:47 AM IVR call: balance Received call for balance for account 10419425 undefined 7 2 6196 78 78 6/30/2021 7:03:47 AM
436204 6447 6/30/2021 7:02:15 AM 6/30/2021 7:02:16 AM IVR call: balance Received call for balance for account 10330394 undefined 7 2 5564 78 78 6/30/2021 7:02:16 AM
436181 7103 6/30/2021 6:53:04 AM 6/30/2021 6:53:25 AM IVR call: statement Received call for statement for account 10267073 sent message: 591 8 2 6195 79 79 6/30/2021 6:53:25 AM 116320
436179 7102 6/30/2021 6:52:01 AM 6/30/2021 6:52:03 AM IVR call: balance Received call for balance for account 10199509 undefined 7 2 6194 78 78 6/30/2021 6:52:03 AM
436167 7101 6/30/2021 6:47:21 AM 6/30/2021 6:47:46 AM IVR call: statement Received call for statement for account 10209232 sent message: 590 8 2 6193 79 79 6/30/2021 6:47:46 AM 116319
436149 7100 6/30/2021 6:39:07 AM 6/30/2021 6:39:29 AM IVR call: statement Received call for statement for account 10053450 sent message: 589 8 2 6192 79 79 6/30/2021 6:39:29 AM 116318
436130 7099 6/30/2021 6:32:27 AM 6/18/2022 7:11:37 AM IVR call: balance Received call for balance for account 10176996 undefined 4 2 6191 78 78 6/30/2021 6:32:28 AM 4
436124 7099 6/30/2021 6:31:43 AM 6/18/2022 7:12:02 AM IVR call: balance Received call for balance for account 10176996 undefined 4 2 6191 78 78 6/30/2021 6:31:45 AM 4
436120 7098 6/30/2021 6:29:37 AM 6/30/2021 6:29:39 AM IVR call: balance Received call for balance for account 10355258 undefined 7 2 538 78 78 6/30/2021 6:29:39 AM
436118 7097 6/30/2021 6:28:59 AM 6/30/2021 6:29:00 AM IVR call:$561 Received call for $1255 for account 10015192 6190 6/30/2021 6:29:00 AM
7096 6/30/2021 6:28:05 AM 6/18/2022 11:46:38 AM log query incorrect readings, February 2021 account 27 3 6189 7 3 23 1 44 [{"op":"R","uid":"39","un":"tembekas","dt":"2021-06-30T06:27:08.729Z"},{"op":"R","uid":"39","un":"tembekas","dt":"2021-06-30T06:30:47.642Z"}] 1 44 6/18/2022 11:46:37 AM 13 13
436114 7095 6/30/2021 6:24:40 AM 6/30/2021 6:24:42 AM IVR call: balance Received call for balance for account 10072844 undefined 7 2 6188 78 78 6/30/2021 6:24:42 AM
436102 4727 6/30/2021 6:14:56 AM 6/30/2021 6:14:57 AM IVR call: balance Received call for balance for account 10034184 undefined 7 2 4002 78 78 6/30/2021 6:14:57 AM