Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
436325 7115 6/30/2021 7:49:32 AM 6/30/2021 7:49:56 AM IVR call: statement Received call for statement for account 20429791 sent message: 603 8 2 6207 79 79 6/30/2021 7:49:56 AM 116332
436324 7118 6/30/2021 7:49:18 AM 6/30/2021 7:49:20 AM IVR call: balance Received call for balance for account 10168724 undefined 7 2 6209 78 78 6/30/2021 7:49:20 AM
436323 7100 6/30/2021 7:48:36 AM 6/30/2021 7:48:54 AM IVR call: statement Received call for statement for account 10053450 sent message: 602 8 2 6192 79 79 6/30/2021 7:48:54 AM 116331
436322 5048 6/30/2021 7:48:23 AM 6/30/2021 7:48:41 AM IVR call: statement Received call for statement for account 10389761 sent message: 601 8 2 4231 79 79 6/30/2021 7:48:41 AM 116330
436319 7116 6/30/2021 7:47:42 AM 6/30/2021 7:47:43 AM IVR call: balance Received call for balance for account 10367908 undefined 7 2 6208 78 78 6/30/2021 7:47:43 AM
436321 5048 6/30/2021 7:47:31 AM 6/30/2021 7:47:32 AM IVR call: balance Received call for balance for account 10389761 undefined 7 2 4231 78 78 6/30/2021 7:47:32 AM
436317 7115 6/30/2021 7:46:19 AM 6/30/2021 7:46:21 AM IVR call: balance Received call for balance for account 20429791 undefined 7 2 6207 78 78 6/30/2021 7:46:21 AM
436314 7114 6/30/2021 7:45:44 AM 6/30/2021 7:45:45 AM IVR call: balance Received call for balance for account 10362129 undefined 7 2 6206 78 78 6/30/2021 7:45:45 AM
436311 7114 6/30/2021 7:43:23 AM 6/30/2021 7:43:44 AM IVR call: statement Received call for statement for account 10362129 sent message: 600 8 2 6206 79 79 6/30/2021 7:43:44 AM 116329
436288 7113 6/30/2021 7:35:08 AM 6/30/2021 7:35:08 AM IVR call: balance Received call for balance for account 10150121 undefined 7 2 6205 78 78 6/30/2021 7:35:08 AM
436277 7112 6/30/2021 7:32:55 AM 6/30/2021 7:33:21 AM IVR call: statement Received call for statement for account 10056808 sent message: 599 8 2 6204 79 79 6/30/2021 7:33:21 AM 116328
436276 7112 6/30/2021 7:31:29 AM 6/30/2021 7:31:30 AM IVR call:$562 Received call for $1256 for account 10056808 6204 6/30/2021 7:31:30 AM
436273 7111 6/30/2021 7:29:39 AM 6/30/2021 7:30:02 AM IVR call: statement Received call for statement for account 10278482 sent message: 598 8 2 6203 79 79 6/30/2021 7:30:02 AM 116327
436272 7077 6/30/2021 7:27:44 AM 6/30/2021 7:28:39 AM IVR call: statement Received call for statement for account 10249290 sent message: 597 8 2 6173 79 79 6/30/2021 7:28:39 AM 116326
436265 7110 6/30/2021 7:26:28 AM 6/30/2021 7:26:30 AM IVR call: balance Received call for balance for account 10251706 undefined 7 2 6202 78 78 6/30/2021 7:26:30 AM
436264 7077 6/30/2021 7:25:01 AM 6/30/2021 7:25:02 AM IVR call: balance Received call for balance for account 10249290 undefined 7 2 6173 78 78 6/30/2021 7:25:02 AM
436263 6350 6/30/2021 7:24:14 AM 6/30/2021 7:24:43 AM IVR call: statement Received call for statement for account 10018180 sent message: 596 8 2 5469 79 79 6/30/2021 7:24:43 AM 116325
436261 7109 6/30/2021 7:23:50 AM 6/30/2021 7:23:52 AM IVR call: balance Received call for balance for account 10295093 undefined 7 2 6201 78 78 6/30/2021 7:23:52 AM
436252 7108 6/30/2021 7:20:56 AM 6/30/2021 7:20:58 AM IVR call: balance Received call for balance for account 10113970 undefined 7 2 6200 78 78 6/30/2021 7:20:58 AM
436242 4922 6/30/2021 7:15:13 AM 6/30/2021 7:15:14 AM IVR call: balance Received call for balance for account 10383621 undefined 7 2 4118 78 78 6/30/2021 7:15:14 AM