Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
436821 7184 6/30/2021 10:54:45 AM 6/30/2021 10:54:47 AM IVR call: balance Received call for balance for account 10291571 undefined 7 2 6269 78 78 6/30/2021 10:54:47 AM
436799 7183 6/30/2021 10:45:08 AM 6/30/2021 10:45:10 AM IVR call: balance Received call for balance for account 20175219 undefined 7 2 6268 78 78 6/30/2021 10:45:10 AM
436787 7182 6/30/2021 10:41:49 AM 6/30/2021 10:42:15 AM IVR call: statement Received call for statement for account 10376669 sent message: 625 8 2 6267 79 79 6/30/2021 10:42:15 AM 116354
436765 6818 6/30/2021 10:32:37 AM 6/30/2021 10:32:38 AM IVR call: balance Received call for balance for account 10356969 undefined 7 2 5931 78 78 6/30/2021 10:32:38 AM
436760 4964 6/30/2021 10:30:49 AM 6/30/2021 10:30:51 AM IVR call: balance Received call for balance for account 10392746 undefined 7 2 4155 78 78 6/30/2021 10:30:51 AM
436748 7181 6/30/2021 10:23:01 AM 6/30/2021 10:23:29 AM IVR call: statement Received call for statement for account 10293122 sent message: 624 8 2 6266 79 79 6/30/2021 10:23:29 AM 116353
436708 7164 6/30/2021 10:06:30 AM 6/30/2021 10:06:56 AM IVR call: statement Received call for statement for account 10289578 sent message: 623 8 2 3375 79 79 6/30/2021 10:06:56 AM 116352
436697 7171 6/30/2021 9:59:18 AM 6/30/2021 9:59:40 AM IVR call: statement Received call for statement for account 10398468 sent message: 622 8 2 6257 79 79 6/30/2021 9:59:40 AM 116351
436687 7180 6/30/2021 9:55:29 AM 6/30/2021 9:55:30 AM IVR call: balance Received call for balance for account 10405842 undefined 7 2 6265 78 78 6/30/2021 9:55:30 AM
436671 7178 6/30/2021 9:52:33 AM 6/30/2021 9:52:34 AM IVR call: balance Received call for balance for account 10273544 undefined 7 2 6264 78 78 6/30/2021 9:52:34 AM
436667 7177 6/30/2021 9:51:32 AM 6/30/2021 9:51:33 AM IVR call: balance Received call for balance for account 10431892 undefined 7 2 6263 78 78 6/30/2021 9:51:33 AM
436663 7176 6/30/2021 9:50:13 AM 6/30/2021 9:50:15 AM IVR call: balance Received call for balance for account 10423493 undefined 7 2 6262 78 78 6/30/2021 9:50:15 AM
436661 7175 6/30/2021 9:48:54 AM 2/3/2022 9:44:56 AM IVR call: balance Received call for balance for account 10413837 undefined 7 2 6261 78 [{"op":"R","uid":"18","un":"lindan","dt":"2022-02-03T09:44:57.003Z"}] 78 2/3/2022 9:44:56 AM 18
436658 7175 6/30/2021 9:47:50 AM 6/30/2021 9:47:52 AM IVR call: balance Received call for balance for account 10413837 undefined 7 2 6261 78 78 6/30/2021 9:47:52 AM
436652 7171 6/30/2021 9:44:31 AM 6/30/2021 9:44:50 AM IVR call: statement Received call for statement for account 10398468 sent message: 621 8 2 6257 79 79 6/30/2021 9:44:50 AM 116350
7174 6/30/2021 9:44:30 AM 4/12/2022 9:47:18 AM late termination late termination<br/><b>Journal Number</b>: [523591] 24 3 6260 4 23 6 107 [{"op":"R","uid":"13","un":"unathig","dt":"2021-06-30T09:44:32.862Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-07-20T13:35:28.359Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-07-21T12:42:37.680Z"}] 6 107 173
436648 7173 6/30/2021 9:43:32 AM 6/30/2021 9:43:56 AM IVR call: statement Received call for statement for account 10183317 sent message: 620 8 2 6259 79 79 6/30/2021 9:43:56 AM 116349
436647 7169 6/30/2021 9:43:27 AM 6/30/2021 9:43:29 AM IVR call: balance Received call for balance for account 10006794 undefined 7 2 6255 78 78 6/30/2021 9:43:29 AM
436641 4915 6/30/2021 9:40:29 AM 6/30/2021 9:40:54 AM IVR call: statement Received call for statement for account 10412027 undefined 4112 6/30/2021 9:40:54 AM
436638 7166 6/30/2021 9:40:06 AM 6/30/2021 9:40:06 AM IVR call: balance Received call for balance for account 10179005 undefined 7 2 6253 78 78 6/30/2021 9:40:06 AM