Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1075719 | 39988 | 2/24/2023 11:35:15 AM | 2/24/2023 11:35:16 AM | IVR call: balance | Received call for balance for account 10113602 undefined | 7 | 2 | 31124 | 78 | ||||||||||||||||||||||||||||||||
| 1075703 | 39987 | 2/24/2023 11:14:52 AM | 2/24/2023 11:15:12 AM | IVR call: statement | Received call for statement for account 10422539 sent message: 36086 | 8 | 2 | 31129 | 79 | ||||||||||||||||||||||||||||||||
| 1075702 | 39986 | 2/24/2023 11:13:02 AM | 2/24/2023 11:13:17 AM | IVR call: statement | Received call for statement for account 10438215 sent message: 36085 | 8 | 2 | 23072 | 79 | ||||||||||||||||||||||||||||||||
| 1075701 | 39985 | 2/24/2023 11:12:39 AM | 2/24/2023 11:12:40 AM | IVR call: balance | Received call for balance for account 10346713 undefined | 7 | 2 | 8403 | 78 | ||||||||||||||||||||||||||||||||
| 1075700 | 39984 | 2/24/2023 11:12:13 AM | 2/24/2023 11:12:14 AM | IVR call: balance | Received call for balance for account 10438215 undefined | 7 | 2 | 23072 | 78 | ||||||||||||||||||||||||||||||||
| 1075698 | 39983 | 2/24/2023 11:11:51 AM | 2/24/2023 11:11:52 AM | IVR call: balance | Received call for balance for account 10346713 undefined | 7 | 2 | 8403 | 78 | ||||||||||||||||||||||||||||||||
| 39982 | 2/24/2023 11:11:14 AM | 2/24/2023 11:13:58 AM | WATER | WATER METER FAULTY FIXED BY MACROCOMM AND W/W REF NO.757580 THE METR WAS RUNNING FAST IN 2021 PLEASE ASSIST CONSUMER IS SAYING THAT SHE DOENT GET ANY HELP SINCE 2021 SHE WEN TO WATER SUPPLY THEY JUST LAUGH WHEN SHE SHOWED THEM HOW THE METER WAS RUNNING FAST SHE IS STILL HAVE THE RECORDING OF THE METER RUNNING FAST ON THAT TIME | 6 | 3 | 31128 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | 201 | ||||||||||||||||||||||||||
| 1075690 | 39981 | 2/24/2023 11:07:01 AM | 2/24/2023 11:07:02 AM | IVR call: balance | Received call for balance for account 10356684 undefined | 7 | 2 | 4658 | 78 | ||||||||||||||||||||||||||||||||
| 39980 | 2/24/2023 11:02:38 AM | 2/24/2023 11:02:41 AM | WATER | CONSUMER IS BEING BILLED ON 2 METERS | 6 | 3 | 31127 | 110 | 15 | 2 | 23 | 1 | 50 | 205 | |||||||||||||||||||||||||||
| 1075675 | 39979 | 2/24/2023 10:57:16 AM | 2/24/2023 10:57:17 AM | IVR call: balance | Received call for balance for account 10344752 undefined | 7 | 2 | 31125 | 78 | ||||||||||||||||||||||||||||||||
| 1075666 | 39978 | 2/24/2023 10:50:38 AM | 2/24/2023 10:50:39 AM | IVR call: balance | Received call for balance for account 10050431 undefined | 7 | 2 | 9439 | 78 | ||||||||||||||||||||||||||||||||
| 1075660 | 39977 | 2/24/2023 10:40:38 AM | 2/24/2023 10:40:39 AM | IVR call: balance | Received call for balance for account 10244369 undefined | 7 | 2 | 5941 | 78 | ||||||||||||||||||||||||||||||||
| 1075638 | 39976 | 2/24/2023 10:25:03 AM | 2/24/2023 10:25:04 AM | IVR call: balance | Received call for balance for account 10351486 undefined | 7 | 2 | 5929 | 78 | ||||||||||||||||||||||||||||||||
| 1075608 | 2/24/2023 10:13:39 AM | 2/24/2023 10:13:40 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1075590 | 39975 | 2/24/2023 10:07:32 AM | 2/24/2023 10:07:33 AM | IVR call: balance | Received call for balance for account 10087126 undefined | 7 | 2 | 27396 | 78 | ||||||||||||||||||||||||||||||||
| 1075572 | 39974 | 2/24/2023 10:03:29 AM | 2/24/2023 10:03:30 AM | IVR call:? | Received call for ? for account 10113602 | 31124 | |||||||||||||||||||||||||||||||||||
| 1075573 | 39973 | 2/24/2023 10:02:29 AM | 2/24/2023 10:03:05 AM | IVR call: statement | Received call for statement for account 10210943 sent message: 36079 | 8 | 2 | 13716 | 79 | ||||||||||||||||||||||||||||||||
| 1075550 | 39972 | 2/24/2023 9:55:01 AM | 2/24/2023 9:55:24 AM | IVR call: statement | Received call for statement for account 10100176 sent message: 36078 | 8 | 2 | 21065 | 79 | ||||||||||||||||||||||||||||||||
| 39971 | 2/24/2023 9:35:08 AM | 2/24/2023 9:35:11 AM | WATER | WATER OVER READ PLEASE SEE ATTACHED READINGS 141 TAKEN ON THE 21/02/2023 | 6 | 3 | 31123 | 114 | 17 | 2 | 23 | 1 | 111 | 201 | |||||||||||||||||||||||||||
| 39970 | 2/24/2023 9:20:18 AM | 2/24/2023 9:20:20 AM | WATER | NO WATER CHARGE PLEASE ASIST. | 6 | 3 | 31122 | 114 | 4 | 2 | 23 | 1 | 113 | 201 |