Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 438080 | 7315 | 7/1/2021 8:34:01 AM | 7/1/2021 8:34:20 AM | IVR call: statement | Received call for statement for account 10431937 sent message: 678 | 8 | 2 | 6391 | 79 | 79 | 7/1/2021 8:34:20 AM | 116407 | |||||||||||||||||||||||||||||
| 438081 | 7310 | 7/1/2021 8:33:51 AM | 7/1/2021 8:33:51 AM | IVR call: balance | Received call for balance for account 10070893 undefined | 7 | 2 | 6387 | 78 | 78 | 7/1/2021 8:33:51 AM | ||||||||||||||||||||||||||||||
| 438079 | 7313 | 7/1/2021 8:33:42 AM | 7/1/2021 8:34:02 AM | IVR call: statement | Received call for statement for account 10341413 sent message: 677 | 8 | 2 | 741 | 79 | 79 | 7/1/2021 8:34:02 AM | 116406 | |||||||||||||||||||||||||||||
| 438074 | 7314 | 7/1/2021 8:32:50 AM | 7/1/2021 8:32:51 AM | IVR call: balance | Received call for balance for account 10244434 undefined | 7 | 2 | 6390 | 78 | 78 | 7/1/2021 8:32:51 AM | ||||||||||||||||||||||||||||||
| 438075 | 7313 | 7/1/2021 8:32:42 AM | 7/1/2021 8:32:43 AM | IVR call: balance | Received call for balance for account 10341413 undefined | 7 | 2 | 741 | 78 | 78 | 7/1/2021 8:32:43 AM | ||||||||||||||||||||||||||||||
| 438060 | 7312 | 7/1/2021 8:31:10 AM | 7/1/2021 8:31:11 AM | IVR call: balance | Received call for balance for account 10027956 undefined | 7 | 2 | 6389 | 78 | 78 | 7/1/2021 8:31:11 AM | ||||||||||||||||||||||||||||||
| 438057 | 4515 | 7/1/2021 8:30:21 AM | 7/1/2021 8:30:21 AM | IVR call: balance | Received call for balance for account 10409736 undefined | 7 | 2 | 3845 | 78 | 78 | 7/1/2021 8:30:21 AM | ||||||||||||||||||||||||||||||
| 438058 | 7313 | 7/1/2021 8:30:18 AM | 7/1/2021 8:30:20 AM | IVR call: balance | Received call for balance for account 10341413 undefined | 7 | 2 | 741 | 78 | 78 | 7/1/2021 8:30:20 AM | ||||||||||||||||||||||||||||||
| 438056 | 7312 | 7/1/2021 8:30:01 AM | 7/1/2021 8:30:03 AM | IVR call: balance | Received call for balance for account 10027956 undefined | 7 | 2 | 6389 | 78 | 78 | 7/1/2021 8:30:03 AM | ||||||||||||||||||||||||||||||
| 438052 | 7/1/2021 8:29:29 AM | 7/1/2021 8:29:29 AM | IVR call:$570 | Received call for $1264 for account undefined | 7/1/2021 8:29:29 AM | ||||||||||||||||||||||||||||||||||||
| 438051 | 7311 | 7/1/2021 8:29:18 AM | 7/1/2021 8:29:20 AM | IVR call: balance | Received call for balance for account 20574848 undefined | 7 | 2 | 6388 | 78 | 78 | 7/1/2021 8:29:20 AM | ||||||||||||||||||||||||||||||
| 438049 | 7310 | 7/1/2021 8:29:07 AM | 7/1/2021 8:29:31 AM | IVR call: statement | Received call for statement for account 10070893 sent message: 676 | 8 | 2 | 6387 | 79 | 79 | 7/1/2021 8:29:31 AM | 116405 | |||||||||||||||||||||||||||||
| 438047 | 7309 | 7/1/2021 8:28:27 AM | 7/1/2021 8:28:28 AM | IVR call: balance | Received call for balance for account 20015705 undefined | 7 | 2 | 6386 | 78 | 78 | 7/1/2021 8:28:28 AM | ||||||||||||||||||||||||||||||
| 438041 | 4977 | 7/1/2021 8:26:28 AM | 7/1/2021 8:26:30 AM | IVR call: balance | Received call for balance for account 10207735 undefined | 7 | 2 | 4166 | 78 | 78 | 7/1/2021 8:26:30 AM | ||||||||||||||||||||||||||||||
| 7306 | 7/1/2021 8:25:51 AM | 4/12/2022 9:47:18 AM | REFUSE CHARGE | REQUEST FOR REVERSAL,NOT COLLECTED BY BCMM | 27 | 3 | 6385 | 10 | 2 | 23 | 4 | 106 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-01T08:25:53.068Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-11T12:15:42.295Z"}] | 4 | 120 | 4/12/2022 9:47:18 AM | 10 | 4 | |||||||||||||||||||||||
| 438039 | 7308 | 7/1/2021 8:25:32 AM | 7/1/2021 8:25:48 AM | IVR call: statement | Received call for statement for account 10393995 sent message: 675 | 8 | 2 | 6384 | 79 | 79 | 7/1/2021 8:25:48 AM | 116404 | |||||||||||||||||||||||||||||
| 438037 | 4880 | 7/1/2021 8:25:05 AM | 7/1/2021 8:25:06 AM | IVR call: balance | Received call for balance for account 10387905 undefined | 7 | 2 | 4077 | 78 | 78 | 7/1/2021 8:25:06 AM | ||||||||||||||||||||||||||||||
| 438035 | 7305 | 7/1/2021 8:24:27 AM | 7/1/2021 8:24:28 AM | IVR call: balance | Received call for balance for account 10022193 undefined | 7 | 2 | 6382 | 78 | 78 | 7/1/2021 8:24:28 AM | ||||||||||||||||||||||||||||||
| 438032 | 7307 | 7/1/2021 8:24:11 AM | 7/1/2021 8:24:13 AM | IVR call: balance | Received call for balance for account 10007541 undefined | 7 | 2 | 6383 | 78 | 78 | 7/1/2021 8:24:13 AM | ||||||||||||||||||||||||||||||
| 438025 | 7305 | 7/1/2021 8:22:43 AM | 7/1/2021 8:22:45 AM | IVR call: balance | Received call for balance for account 10022193 undefined | 7 | 2 | 6382 | 78 | 78 | 7/1/2021 8:22:45 AM |