Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 438310 | 7344 | 7/1/2021 9:49:28 AM | 8/29/2021 10:29:05 AM | IVR call: meter-reading | Received call for meter-reading for account 10398901 Meter reading: [0057] Meter type: [water] <div>No query on this account</div> | 9 | 2 | 970 | 81 | [{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-29T10:28:17.353Z"}] | 81 | 8/29/2021 10:29:05 AM | 17 | ||||||||||||||||||||||||||||
| 438305 | 7345 | 7/1/2021 9:47:47 AM | 7/1/2021 9:47:48 AM | IVR call: balance | Received call for balance for account 10034001 undefined | 7 | 2 | 6419 | 78 | 78 | 7/1/2021 9:47:48 AM | ||||||||||||||||||||||||||||||
| 438304 | 7344 | 7/1/2021 9:47:33 AM | 7/1/2021 9:47:34 AM | IVR call: balance | Received call for balance for account 10398901 undefined | 7 | 2 | 970 | 78 | 78 | 7/1/2021 9:47:34 AM | ||||||||||||||||||||||||||||||
| 438296 | 5674 | 7/1/2021 9:46:02 AM | 7/1/2021 9:46:03 AM | IVR call: balance | Received call for balance for account 10330098 undefined | 7 | 2 | 4830 | 78 | 78 | 7/1/2021 9:46:03 AM | ||||||||||||||||||||||||||||||
| 438293 | 7343 | 7/1/2021 9:45:04 AM | 7/1/2021 9:45:25 AM | IVR call: statement | Received call for statement for account 10375112 undefined | 6418 | 7/1/2021 9:45:25 AM | ||||||||||||||||||||||||||||||||||
| 438291 | 7004 | 7/1/2021 9:44:18 AM | 7/1/2021 9:44:45 AM | IVR call: statement | Received call for statement for account 10178093 sent message: 700 | 8 | 2 | 6102 | 79 | 79 | 7/1/2021 9:44:45 AM | 116429 | |||||||||||||||||||||||||||||
| 438290 | 6837 | 7/1/2021 9:44:08 AM | 7/1/2021 9:44:36 AM | IVR call: statement | Received call for statement for account 10005955 sent message: 699 | 8 | 2 | 5949 | 79 | 79 | 7/1/2021 9:44:36 AM | 116428 | |||||||||||||||||||||||||||||
| 438288 | 7342 | 7/1/2021 9:43:48 AM | 7/1/2021 9:44:03 AM | IVR call: statement | Received call for statement for account 10429668 sent message: 698 | 8 | 2 | 6417 | 79 | 79 | 7/1/2021 9:44:03 AM | 116427 | |||||||||||||||||||||||||||||
| 438287 | 4945 | 7/1/2021 9:43:26 AM | 7/1/2021 9:43:42 AM | IVR call: statement | Received call for statement for account 10049869 sent message: 697 | 8 | 2 | 4137 | 79 | 79 | 7/1/2021 9:43:42 AM | 116426 | |||||||||||||||||||||||||||||
| 438282 | 7341 | 7/1/2021 9:43:01 AM | 7/1/2021 9:43:19 AM | IVR call: statement | Received call for statement for account 10300479 sent message: 696 | 8 | 2 | 1810 | 79 | 79 | 7/1/2021 9:43:19 AM | 116425 | |||||||||||||||||||||||||||||
| 438281 | 7336 | 7/1/2021 9:42:50 AM | 7/1/2021 9:43:12 AM | IVR call: statement | Received call for statement for account 10405664 sent message: 695 | 8 | 2 | 6411 | 79 | 79 | 7/1/2021 9:43:12 AM | 116424 | |||||||||||||||||||||||||||||
| 438277 | 7340 | 7/1/2021 9:41:44 AM | 7/1/2021 9:41:46 AM | IVR call: balance | Received call for balance for account 10386728 undefined | 7 | 2 | 6416 | 78 | 78 | 7/1/2021 9:41:46 AM | ||||||||||||||||||||||||||||||
| 438272 | 7339 | 7/1/2021 9:40:59 AM | 7/1/2021 9:41:15 AM | IVR call: statement | Received call for statement for account 10427788 sent message: 694 | 8 | 2 | 6415 | 79 | 79 | 7/1/2021 9:41:15 AM | 116423 | |||||||||||||||||||||||||||||
| 438268 | 7338 | 7/1/2021 9:40:31 AM | 7/1/2021 9:40:33 AM | IVR call: balance | Received call for balance for account 10037900 undefined | 7 | 2 | 6414 | 78 | 78 | 7/1/2021 9:40:33 AM | ||||||||||||||||||||||||||||||
| 438270 | 6837 | 7/1/2021 9:39:50 AM | 7/1/2021 9:39:51 AM | IVR call: balance | Received call for balance for account 10005955 undefined | 7 | 2 | 5949 | 78 | 78 | 7/1/2021 9:39:51 AM | ||||||||||||||||||||||||||||||
| 438265 | 7337 | 7/1/2021 9:37:56 AM | 7/1/2021 9:37:57 AM | IVR call: balance | Received call for balance for account 10219443 undefined | 7 | 2 | 6413 | 78 | 78 | 7/1/2021 9:37:57 AM | ||||||||||||||||||||||||||||||
| 438264 | 7332 | 7/1/2021 9:37:54 AM | 7/1/2021 9:38:19 AM | IVR call: statement | Received call for statement for account 10414935 sent message: 693 | 8 | 2 | 6408 | 79 | 79 | 7/1/2021 9:38:19 AM | 116422 | |||||||||||||||||||||||||||||
| 438263 | 7071 | 7/1/2021 9:37:31 AM | 11/13/2021 7:26:58 AM | IVR call: statement | Received call for statement for account 10012591 sent message: 692 | 8 | 2 | 851 | 79 | [{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-13T07:25:44.074Z"}] | 79 | 11/13/2021 7:26:58 AM | 116421 | 4 | |||||||||||||||||||||||||||
| 438261 | 7337 | 7/1/2021 9:36:58 AM | 7/1/2021 9:36:58 AM | IVR call: balance | Received call for balance for account 10219443 undefined | 7 | 2 | 6413 | 78 | 78 | 7/1/2021 9:36:58 AM | ||||||||||||||||||||||||||||||
| 438258 | 4933 | 7/1/2021 9:36:31 AM | 7/1/2021 9:36:56 AM | IVR call: statement | Received call for statement for account 10052528 sent message: 691 | 8 | 2 | 4126 | 79 | 79 | 7/1/2021 9:36:56 AM | 116420 |