Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1075934 | 40009 | 2/24/2023 2:28:25 PM | 2/24/2023 2:28:26 PM | IVR call: balance | Received call for balance for account 10427221 undefined | 7 | 2 | 6031 | 78 | ||||||||||||||||||||||||||||||||
| 40008 | 2/24/2023 2:02:04 PM | 2/24/2023 2:02:06 PM | account was opened incorrectly | Please request that the charges on this account be reversed as it is for the Body Corporate. They should be billed on account 10039275 Body Corp Edward Court.<div><br></div><div>It appears this account was opened here in error.</div> | 6 | 3 | 31139 | 115 | 5 | 2 | 23 | 6 | 76 | 200 | |||||||||||||||||||||||||||
| 1075900 | 40007 | 2/24/2023 1:59:31 PM | 2/24/2023 1:59:32 PM | IVR call: balance | Received call for balance for account 10427319 undefined | 7 | 2 | 14138 | 78 | ||||||||||||||||||||||||||||||||
| 1075899 | 40006 | 2/24/2023 1:57:54 PM | 2/24/2023 1:57:55 PM | IVR call: balance | Received call for balance for account 10237379 undefined | 7 | 2 | 4811 | 78 | ||||||||||||||||||||||||||||||||
| 1075856 | 40005 | 2/24/2023 1:40:29 PM | 2/24/2023 1:40:45 PM | IVR call: statement | Received call for statement for account 10440444 sent message: 36100 | 8 | 2 | 31137 | 79 | ||||||||||||||||||||||||||||||||
| 1075850 | 40004 | 2/24/2023 1:35:28 PM | 2/24/2023 1:35:45 PM | IVR call: statement | Received call for statement for account 10047778 sent message: 36099 | 8 | 2 | 31136 | 79 | ||||||||||||||||||||||||||||||||
| 1075828 | 40002 | 2/24/2023 1:10:13 PM | 2/24/2023 1:10:14 PM | IVR call: balance | Received call for balance for account 10387146 undefined | 7 | 2 | 13832 | 78 | ||||||||||||||||||||||||||||||||
| 1075820 | 40001 | 2/24/2023 1:04:55 PM | 2/24/2023 1:05:09 PM | IVR call: statement | Received call for statement for account 10298011 sent message: 36098 | 8 | 2 | 30845 | 79 | ||||||||||||||||||||||||||||||||
| 40000 | 2/24/2023 12:55:29 PM | 2/24/2023 12:55:32 PM | sewerage | consumer double charged on sewerage | 6 | 3 | 31134 | 27 | 5 | 2 | 23 | 93 | 50 | 27 | |||||||||||||||||||||||||||
| 39999 | 2/24/2023 12:52:52 PM | 2/24/2023 12:52:55 PM | WATER | PROPERTYV WAS SOLD IN 2020, PLEASE CLOSE THE METER AND REVERSE ALL THE CHARGES | 6 | 3 | 31132 | 110 | 17 | 2 | 23 | 1 | 112 | 205 | |||||||||||||||||||||||||||
| 1075792 | 2/24/2023 12:43:56 PM | 2/24/2023 12:43:57 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1075790 | 39997 | 2/24/2023 12:43:12 PM | 2/24/2023 12:43:13 PM | IVR call: balance | Received call for balance for account 10071693 undefined | 7 | 2 | 30841 | 78 | ||||||||||||||||||||||||||||||||
| 1075783 | 39996 | 2/24/2023 12:37:19 PM | 2/24/2023 12:37:35 PM | IVR call: statement | Received call for statement for account 10037220 sent message: 36090 | 8 | 2 | 6211 | 79 | ||||||||||||||||||||||||||||||||
| 1075782 | 39995 | 2/24/2023 12:36:16 PM | 2/24/2023 12:36:17 PM | IVR call: balance | Received call for balance for account 10021869 undefined | 7 | 2 | 7367 | 78 | ||||||||||||||||||||||||||||||||
| 1075774 | 39994 | 2/24/2023 12:27:30 PM | 2/24/2023 12:27:31 PM | IVR call: balance | Received call for balance for account 10114174 undefined | 7 | 2 | 6029 | 78 | ||||||||||||||||||||||||||||||||
| 1075753 | 39993 | 2/24/2023 12:14:00 PM | 2/24/2023 12:14:01 PM | IVR call: balance | Received call for balance for account 10028632 undefined | 7 | 2 | 5894 | 78 | ||||||||||||||||||||||||||||||||
| 1075727 | 39992 | 2/24/2023 11:39:42 AM | 2/24/2023 11:39:43 AM | IVR call: balance | Received call for balance for account 10198880 undefined | 7 | 2 | 21765 | 78 | ||||||||||||||||||||||||||||||||
| 1075724 | 39991 | 2/24/2023 11:38:53 AM | 2/24/2023 11:38:54 AM | IVR call: balance | Received call for balance for account 10198880 undefined | 7 | 2 | 21765 | 78 | ||||||||||||||||||||||||||||||||
| 1075721 | 39990 | 2/24/2023 11:36:58 AM | 2/24/2023 11:36:59 AM | IVR call: balance | Received call for balance for account 10113602 undefined | 7 | 2 | 31124 | 78 | ||||||||||||||||||||||||||||||||
| 1075720 | 39989 | 2/24/2023 11:36:24 AM | 2/24/2023 11:36:25 AM | IVR call: balance | Received call for balance for account 10113602 undefined | 7 | 2 | 31124 | 78 |