Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1163951 48346 5/29/2023 5:09:35 AM 5/29/2023 5:09:51 AM IVR call: statement Received call for statement for account 10289885 sent message: 42762 8 2 14994 79
1163947 48345 5/29/2023 5:06:35 AM 5/29/2023 5:06:36 AM IVR call: balance Received call for balance for account 10044776 undefined 7 2 11411 78
1163946 48344 5/29/2023 5:05:28 AM 5/29/2023 5:05:29 AM IVR call: balance Received call for balance for account 10050555 undefined 7 2 11413 78
1163912 48343 5/29/2023 4:00:58 AM 5/29/2023 4:01:11 AM IVR call: statement Received call for statement for account 10288248 sent message: 42761 8 2 8498 79
1163911 48342 5/29/2023 3:59:54 AM 5/29/2023 3:59:56 AM IVR call: balance Received call for balance for account 10288248 undefined 7 2 8498 78
1163909 48341 5/29/2023 1:56:59 AM 5/29/2023 1:57:18 AM IVR call: statement Received call for statement for account 10067623 sent message: 42760 8 2 19361 79
1163908 48340 5/29/2023 1:56:02 AM 5/29/2023 1:56:03 AM IVR call: balance Received call for balance for account 10067623 undefined 7 2 19361 78
1163906 48339 5/28/2023 11:15:58 PM 5/28/2023 11:15:59 PM IVR call: balance Received call for balance for account 10009594 undefined 7 2 3931 78
1163897 48338 5/28/2023 7:43:31 PM 5/28/2023 7:43:32 PM IVR call: balance Received call for balance for account 10068886 undefined 7 2 8440 78
1163896 48337 5/28/2023 7:32:49 PM 5/28/2023 7:32:51 PM IVR call: balance Received call for balance for account 10004875 undefined 7 2 33461 78
1163864 48336 5/28/2023 5:25:25 PM 5/28/2023 5:25:44 PM IVR call: statement Received call for statement for account 10371161 sent message: 42759 8 2 10756 79
1163863 48335 5/28/2023 5:18:48 PM 5/28/2023 5:18:49 PM IVR call: balance Received call for balance for account 10371161 undefined 7 2 10756 78
1163861 48334 5/28/2023 5:05:34 PM 5/28/2023 5:05:35 PM IVR call: balance Received call for balance for account 10400630 undefined 7 2 25691 78
1163860 48333 5/28/2023 5:04:19 PM 5/28/2023 5:04:20 PM IVR call: balance Received call for balance for account 10400630 undefined 7 2 25691 78
1163859 48332 5/28/2023 5:02:44 PM 5/28/2023 5:02:45 PM IVR call: balance Received call for balance for account 10400630 undefined 7 2 25691 78
1163850 48331 5/28/2023 4:02:22 PM 5/28/2023 4:02:23 PM IVR call: balance Received call for balance for account 10412128 undefined 7 2 24847 78
1163823 48330 5/28/2023 2:41:21 PM 5/28/2023 2:41:22 PM IVR call: balance Received call for balance for account 10289209 undefined 7 2 14324 78
1163803 48329 5/28/2023 2:15:54 PM 5/28/2023 2:15:55 PM IVR call: balance Received call for balance for account 10439055 undefined 7 2 26840 78
1163802 48328 5/28/2023 2:14:04 PM 5/28/2023 2:14:05 PM IVR call: balance Received call for balance for account 10027058 undefined 7 2 5963 78
1163796 48327 5/28/2023 1:29:51 PM 5/28/2023 1:29:52 PM IVR call: balance Received call for balance for account 10351205 undefined 7 2 14031 78