Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 438613 | 7376 | 7/1/2021 12:02:16 PM | 7/1/2021 12:02:38 PM | IVR call: statement | Received call for statement for account 10020026 sent message: 719 | 8 | 2 | 6450 | 79 | 79 | 7/1/2021 12:02:38 PM | 116448 | |||||||||||||||||||||||||||||
| 438611 | 6482 | 7/1/2021 12:01:40 PM | 4/14/2022 7:07:12 AM | IVR call: balance | Received call for balance for account 10111177 undefined | 7 | 2 | 5599 | 78 | [{"op":"R","uid":"1212","un":"nokuphiwom","dt":"2022-04-14T07:07:12.700Z"}] | 78 | 4/14/2022 7:07:12 AM | 1212 | ||||||||||||||||||||||||||||
| 438610 | 7376 | 7/1/2021 12:01:17 PM | 7/1/2021 12:01:18 PM | IVR call: balance | Received call for balance for account 10020026 undefined | 7 | 2 | 6450 | 78 | 78 | 7/1/2021 12:01:18 PM | ||||||||||||||||||||||||||||||
| 438609 | 7376 | 7/1/2021 12:00:28 PM | 7/1/2021 12:00:30 PM | IVR call: balance | Received call for balance for account 10020026 undefined | 7 | 2 | 6450 | 78 | 78 | 7/1/2021 12:00:30 PM | ||||||||||||||||||||||||||||||
| 438608 | 7376 | 7/1/2021 11:59:32 AM | 7/1/2021 11:59:34 AM | IVR call: balance | Received call for balance for account 10020026 undefined | 7 | 2 | 6450 | 78 | 78 | 7/1/2021 11:59:34 AM | ||||||||||||||||||||||||||||||
| 438604 | 4988 | 7/1/2021 11:56:51 AM | 7/1/2021 11:56:52 AM | IVR call: balance | Received call for balance for account 10021601 undefined | 7 | 2 | 4177 | 78 | 78 | 7/1/2021 11:56:52 AM | ||||||||||||||||||||||||||||||
| 438601 | 7375 | 7/1/2021 11:55:39 AM | 7/1/2021 11:55:41 AM | IVR call: balance | Received call for balance for account 10395652 undefined | 7 | 2 | 6449 | 78 | 78 | 7/1/2021 11:55:41 AM | ||||||||||||||||||||||||||||||
| 438596 | 4988 | 7/1/2021 11:53:24 AM | 7/1/2021 11:53:24 AM | IVR call: balance | Received call for balance for account 10021601 undefined | 7 | 2 | 4177 | 78 | 78 | 7/1/2021 11:53:24 AM | ||||||||||||||||||||||||||||||
| 438594 | 5809 | 7/1/2021 11:52:39 AM | 7/1/2021 11:52:39 AM | IVR call: balance | Received call for balance for account 10386129 undefined | 7 | 2 | 4955 | 78 | 78 | 7/1/2021 11:52:39 AM | ||||||||||||||||||||||||||||||
| 438591 | 6571 | 7/1/2021 11:52:00 AM | 7/1/2021 11:52:01 AM | IVR call: balance | Received call for balance for account 20095468 undefined | 7 | 2 | 5694 | 78 | 78 | 7/1/2021 11:52:01 AM | ||||||||||||||||||||||||||||||
| 438586 | 7374 | 7/1/2021 11:49:08 AM | 7/1/2021 11:49:24 AM | IVR call: statement | Received call for statement for account 10362596 undefined | 6448 | 7/1/2021 11:49:24 AM | ||||||||||||||||||||||||||||||||||
| 438578 | 7373 | 7/1/2021 11:44:51 AM | 7/1/2021 11:44:53 AM | IVR call: balance | Received call for balance for account 10053057 undefined | 7 | 2 | 6447 | 78 | 78 | 7/1/2021 11:44:53 AM | ||||||||||||||||||||||||||||||
| 438576 | 7372 | 7/1/2021 11:42:08 AM | 7/1/2021 11:42:26 AM | IVR call: statement | Received call for statement for account 10429663 sent message: 718 | 8 | 2 | 6446 | 79 | 79 | 7/1/2021 11:42:26 AM | 116447 | |||||||||||||||||||||||||||||
| 438568 | 7371 | 7/1/2021 11:39:55 AM | 7/1/2021 11:39:56 AM | IVR call: balance | Received call for balance for account 10273920 undefined | 7 | 2 | 6445 | 78 | 78 | 7/1/2021 11:39:56 AM | ||||||||||||||||||||||||||||||
| 438563 | 7371 | 7/1/2021 11:38:46 AM | 7/1/2021 11:38:48 AM | IVR call: balance | Received call for balance for account 10273920 undefined | 7 | 2 | 6445 | 78 | 78 | 7/1/2021 11:38:48 AM | ||||||||||||||||||||||||||||||
| 438560 | 7370 | 7/1/2021 11:38:04 AM | 7/1/2021 11:38:25 AM | IVR call: statement | Received call for statement for account 10430899 sent message: 717 | 8 | 2 | 6444 | 79 | 79 | 7/1/2021 11:38:25 AM | 116446 | |||||||||||||||||||||||||||||
| 438533 | 7359 | 7/1/2021 11:21:32 AM | 7/1/2021 11:21:33 AM | IVR call: balance | Received call for balance for account 10059362 undefined | 7 | 2 | 6433 | 78 | 78 | 7/1/2021 11:21:33 AM | ||||||||||||||||||||||||||||||
| 438524 | 7369 | 7/1/2021 11:15:48 AM | 7/1/2021 11:15:49 AM | IVR call:$574 | Received call for $1268 for account 10008973 | 6443 | 7/1/2021 11:15:49 AM | ||||||||||||||||||||||||||||||||||
| 438517 | 7368 | 7/1/2021 11:09:53 AM | 7/1/2021 11:09:54 AM | IVR call: balance | Received call for balance for account 10087111 undefined | 7 | 2 | 6442 | 78 | 78 | 7/1/2021 11:09:54 AM | ||||||||||||||||||||||||||||||
| 438515 | 7368 | 7/1/2021 11:08:44 AM | 7/1/2021 11:08:45 AM | IVR call: balance | Received call for balance for account 10087111 undefined | 7 | 2 | 6442 | 78 | 78 | 7/1/2021 11:08:45 AM |