Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 439042 | 7410 | 7/1/2021 2:27:56 PM | 7/1/2021 2:27:58 PM | IVR call: balance | Received call for balance for account 10355217 undefined | 7 | 2 | 6478 | 78 | 78 | 7/1/2021 2:27:58 PM | ||||||||||||||||||||||||||||||
| 439018 | 6523 | 7/1/2021 2:10:42 PM | 7/1/2021 2:11:03 PM | IVR call: statement | Received call for statement for account 10406206 sent message: 742 | 8 | 2 | 5641 | 79 | 79 | 7/1/2021 2:11:03 PM | 116471 | |||||||||||||||||||||||||||||
| 439002 | 7409 | 7/1/2021 2:00:58 PM | 7/1/2021 2:01:17 PM | IVR call: statement | Received call for statement for account 10392360 sent message: 741 | 8 | 2 | 6477 | 79 | 79 | 7/1/2021 2:01:17 PM | 116470 | |||||||||||||||||||||||||||||
| 439000 | 7408 | 7/1/2021 1:57:45 PM | 12/30/2021 10:02:25 AM | IVR call: balance | Received call for balance for account 10429107 undefined | 7 | 2 | 6476 | 78 | [{"op":"R","uid":"214","un":"nandiphan","dt":"2021-12-30T10:01:15.006Z"}] | 78 | 12/30/2021 10:02:25 AM | 214 | ||||||||||||||||||||||||||||
| 438998 | 7338 | 7/1/2021 1:56:52 PM | 7/1/2021 1:57:20 PM | IVR call: statement | Received call for statement for account 10037900 sent message: 740 | 8 | 2 | 6414 | 79 | 79 | 7/1/2021 1:57:20 PM | 116469 | |||||||||||||||||||||||||||||
| 438985 | 7407 | 7/1/2021 1:53:21 PM | 7/1/2021 1:53:23 PM | IVR call: balance | Received call for balance for account 10360133 undefined | 7 | 2 | 6475 | 78 | 78 | 7/1/2021 1:53:23 PM | ||||||||||||||||||||||||||||||
| 438979 | 7407 | 7/1/2021 1:50:52 PM | 7/1/2021 1:50:52 PM | IVR call: balance | Received call for balance for account 10360133 undefined | 7 | 2 | 6475 | 78 | 78 | 7/1/2021 1:50:52 PM | ||||||||||||||||||||||||||||||
| 438974 | 7406 | 7/1/2021 1:50:28 PM | 7/1/2021 1:50:29 PM | IVR call: balance | Received call for balance for account 10242486 undefined | 7 | 2 | 5549 | 78 | 78 | 7/1/2021 1:50:29 PM | ||||||||||||||||||||||||||||||
| 438959 | 4816 | 7/1/2021 1:47:41 PM | 7/1/2021 1:47:42 PM | IVR call: balance | Received call for balance for account 10378684 undefined | 7 | 2 | 4060 | 78 | 78 | 7/1/2021 1:47:42 PM | ||||||||||||||||||||||||||||||
| 438940 | 4952 | 7/1/2021 1:44:08 PM | 7/1/2021 1:44:09 PM | IVR call: balance | Received call for balance for account 10110212 undefined | 7 | 2 | 4143 | 78 | 78 | 7/1/2021 1:44:09 PM | ||||||||||||||||||||||||||||||
| 438928 | 7405 | 7/1/2021 1:41:17 PM | 7/1/2021 1:41:34 PM | IVR call: statement | Received call for statement for account 10424368 sent message: 739 | 8 | 2 | 6474 | 79 | 79 | 7/1/2021 1:41:34 PM | 116468 | |||||||||||||||||||||||||||||
| 438923 | 7404 | 7/1/2021 1:39:43 PM | 7/1/2021 1:40:05 PM | IVR call: statement | Received call for statement for account 10076500 sent message: 738 | 8 | 2 | 6473 | 79 | 79 | 7/1/2021 1:40:05 PM | 116467 | |||||||||||||||||||||||||||||
| 438919 | 7404 | 7/1/2021 1:38:53 PM | 7/1/2021 1:38:54 PM | IVR call: balance | Received call for balance for account 10076500 undefined | 7 | 2 | 6473 | 78 | 78 | 7/1/2021 1:38:54 PM | ||||||||||||||||||||||||||||||
| 7403 | 7/1/2021 1:37:06 PM | 3/14/2023 9:25:54 AM | plumbers repaired | plumbers repaired.Wrong contact details | 30 | 3 | 6472 | 17 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"13","un":"unathig","dt":"2021-07-01T13:36:08.983Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-07-01T13:36:23.013Z"}] | 1 | 96 | 14 | |||||||||||||||||||||||||
| 438912 | 6164 | 7/1/2021 1:36:07 PM | 7/1/2021 1:36:26 PM | IVR call: statement | Received call for statement for account 10407941 sent message: 737 | 8 | 2 | 5293 | 79 | 79 | 7/1/2021 1:36:26 PM | 116466 | |||||||||||||||||||||||||||||
| 438908 | 6164 | 7/1/2021 1:35:07 PM | 7/1/2021 1:35:08 PM | IVR call: balance | Received call for balance for account 10407941 undefined | 7 | 2 | 5293 | 78 | 78 | 7/1/2021 1:35:08 PM | ||||||||||||||||||||||||||||||
| 438901 | 7402 | 7/1/2021 1:33:13 PM | 2/9/2022 6:54:20 AM | IVR call: statement | Received call for statement for account 10357177 sent message: 736 | 8 | 2 | 6471 | 79 | [{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-09T06:54:20.798Z"}] | 79 | 2/9/2022 6:54:20 AM | 116465 | 201 | |||||||||||||||||||||||||||
| 438879 | 5627 | 7/1/2021 1:27:10 PM | 7/1/2021 1:27:11 PM | IVR call: balance | Received call for balance for account 10400287 undefined | 7 | 2 | 4786 | 78 | 78 | 7/1/2021 1:27:11 PM | ||||||||||||||||||||||||||||||
| 7400 | 7/1/2021 1:23:52 PM | 7/1/2021 1:24:43 PM | leak fixed by w/w | leak fixed by w/w | 30 | 3 | 6470 | 2 | 23 | 1 | 100 | [{"op":"R","uid":"13","un":"unathig","dt":"2021-07-01T13:22:54.670Z"}] | 1 | 100 | 13 | ||||||||||||||||||||||||||
| 438859 | 7255 | 7/1/2021 1:22:41 PM | 7/1/2021 1:23:10 PM | IVR call: statement | Received call for statement for account 10021014 sent message: 735 | 8 | 2 | 6335 | 79 | 79 | 7/1/2021 1:23:10 PM | 116464 |