Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 439341 | 4659 | 7/1/2021 5:57:56 PM | 7/1/2021 5:57:58 PM | IVR call: balance | Received call for balance for account 10026455 undefined | 7 | 2 | 3944 | 78 | 78 | 7/1/2021 5:57:58 PM | ||||||||||||||||||||||||||||||
| 439312 | 7417 | 7/1/2021 4:52:44 PM | 7/1/2021 4:52:45 PM | IVR call: balance | Received call for balance for account 10365019 undefined | 7 | 2 | 6484 | 78 | 78 | 7/1/2021 4:52:45 PM | ||||||||||||||||||||||||||||||
| 439308 | 7417 | 7/1/2021 4:51:27 PM | 7/1/2021 4:51:29 PM | IVR call: balance | Received call for balance for account 10365019 undefined | 7 | 2 | 6484 | 78 | 78 | 7/1/2021 4:51:29 PM | ||||||||||||||||||||||||||||||
| 7416 | 7/1/2021 4:45:34 PM | 4/12/2022 9:39:10 AM | 06 Months policy | For the unread period please apply 06 months policy | 3 | 2 | 23 | 1 | 95 | 1 | 95 | ||||||||||||||||||||||||||||||
| 439234 | 4876 | 7/1/2021 4:02:15 PM | 7/1/2021 4:02:17 PM | IVR call: balance | Received call for balance for account 10023057 undefined | 7 | 2 | 4074 | 78 | 78 | 7/1/2021 4:02:17 PM | ||||||||||||||||||||||||||||||
| 439230 | 4876 | 7/1/2021 4:01:23 PM | 7/1/2021 4:01:25 PM | IVR call: balance | Received call for balance for account 10023057 undefined | 7 | 2 | 4074 | 78 | 78 | 7/1/2021 4:01:25 PM | ||||||||||||||||||||||||||||||
| 439227 | 7415 | 7/1/2021 3:58:15 PM | 7/1/2021 3:58:46 PM | IVR call: statement | Received call for statement for account 10251133 sent message: 746 | 8 | 2 | 6482 | 79 | 79 | 7/1/2021 3:58:46 PM | 116475 | |||||||||||||||||||||||||||||
| 439224 | 7415 | 7/1/2021 3:55:55 PM | 7/1/2021 3:55:57 PM | IVR call: balance | Received call for balance for account 10251133 undefined | 7 | 2 | 6482 | 78 | 78 | 7/1/2021 3:55:57 PM | ||||||||||||||||||||||||||||||
| 439214 | 4923 | 7/1/2021 3:52:06 PM | 7/1/2021 3:52:07 PM | IVR call: balance | Received call for balance for account 10410003 undefined | 7 | 2 | 4119 | 78 | 78 | 7/1/2021 3:52:07 PM | ||||||||||||||||||||||||||||||
| 439208 | 7414 | 7/1/2021 3:49:50 PM | 7/1/2021 3:49:52 PM | IVR call: balance | Received call for balance for account 10360196 undefined | 7 | 2 | 3067 | 78 | 78 | 7/1/2021 3:49:52 PM | ||||||||||||||||||||||||||||||
| 439165 | 7413 | 7/1/2021 3:24:34 PM | 7/1/2021 3:24:34 PM | IVR call: balance | Received call for balance for account 10280372 undefined | 7 | 2 | 6481 | 78 | 78 | 7/1/2021 3:24:34 PM | ||||||||||||||||||||||||||||||
| 439164 | 7413 | 7/1/2021 3:23:54 PM | 7/1/2021 3:23:55 PM | IVR call: balance | Received call for balance for account 10280372 undefined | 7 | 2 | 6481 | 78 | 78 | 7/1/2021 3:23:55 PM | ||||||||||||||||||||||||||||||
| 439160 | 7413 | 7/1/2021 3:23:00 PM | 7/1/2021 3:23:01 PM | IVR call: balance | Received call for balance for account 10280372 undefined | 7 | 2 | 6481 | 78 | 78 | 7/1/2021 3:23:01 PM | ||||||||||||||||||||||||||||||
| 439142 | 7412 | 7/1/2021 3:19:34 PM | 7/1/2021 3:19:53 PM | IVR call: statement | Received call for statement for account 10387673 sent message: 745 | 8 | 2 | 6480 | 79 | 79 | 7/1/2021 3:19:53 PM | 116474 | |||||||||||||||||||||||||||||
| 439090 | 6478 | 7/1/2021 2:49:11 PM | 7/1/2021 2:49:33 PM | IVR call: statement | Received call for statement for account 10429849 sent message: 744 | 8 | 2 | 5596 | 79 | 79 | 7/1/2021 2:49:33 PM | 116473 | |||||||||||||||||||||||||||||
| 439067 | 7411 | 7/1/2021 2:41:44 PM | 7/1/2021 2:41:46 PM | IVR call: balance | Received call for balance for account 10352188 undefined | 7 | 2 | 6479 | 78 | 78 | 7/1/2021 2:41:46 PM | ||||||||||||||||||||||||||||||
| 439066 | 7411 | 7/1/2021 2:40:54 PM | 7/1/2021 2:40:55 PM | IVR call: balance | Received call for balance for account 10352188 undefined | 7 | 2 | 6479 | 78 | 78 | 7/1/2021 2:40:55 PM | ||||||||||||||||||||||||||||||
| 439055 | 4588 | 7/1/2021 2:34:38 PM | 7/1/2021 2:34:39 PM | IVR call: balance | Received call for balance for account 10279626 undefined | 7 | 2 | 3903 | 78 | 78 | 7/1/2021 2:34:39 PM | ||||||||||||||||||||||||||||||
| 439052 | 5138 | 7/1/2021 2:33:59 PM | 7/1/2021 2:34:25 PM | IVR call: statement | Received call for statement for account 10419479 sent message: 743 | 8 | 2 | 4321 | 79 | 79 | 7/1/2021 2:34:25 PM | 116472 | |||||||||||||||||||||||||||||
| 439051 | 4588 | 7/1/2021 2:33:48 PM | 7/1/2021 2:33:50 PM | IVR call: balance | Received call for balance for account 10279626 undefined | 7 | 2 | 3903 | 78 | 78 | 7/1/2021 2:33:50 PM |