Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 439468 | 7424 | 7/2/2021 6:09:56 AM | 7/2/2021 6:10:10 AM | IVR call: meter-reading | Received call for meter-reading for account 10167973 Meter reading: [29] Meter type: [water] | 10 | 2 | 6490 | 81 | 81 | |||||||||||||||||||||||||||||||
| 439465 | 5835 | 7/2/2021 6:09:19 AM | 7/2/2021 6:09:42 AM | IVR call: statement | Received call for statement for account 10375530 sent message: 747 | 8 | 2 | 4980 | 79 | 79 | 7/2/2021 6:09:42 AM | 116476 | |||||||||||||||||||||||||||||
| 439444 | 7421 | 7/2/2021 6:01:49 AM | 7/2/2021 6:01:50 AM | IVR call: balance | Received call for balance for account 10021022 undefined | 7 | 2 | 6488 | 78 | 78 | 7/2/2021 6:01:50 AM | ||||||||||||||||||||||||||||||
| 439441 | 7423 | 7/2/2021 6:00:33 AM | 7/2/2021 6:00:34 AM | IVR call:$578 | Received call for $1272 for account 10007929 | 6489 | 7/2/2021 6:00:34 AM | ||||||||||||||||||||||||||||||||||
| 439438 | 7422 | 7/2/2021 5:57:53 AM | 7/2/2021 5:57:55 AM | IVR call: balance | Received call for balance for account 10024820 undefined | 7 | 2 | 8 | 78 | 78 | 7/2/2021 5:57:55 AM | ||||||||||||||||||||||||||||||
| 439436 | 7421 | 7/2/2021 5:56:54 AM | 7/2/2021 5:56:55 AM | IVR call: balance | Received call for balance for account 10021022 undefined | 7 | 2 | 6488 | 78 | 78 | 7/2/2021 5:56:55 AM | ||||||||||||||||||||||||||||||
| 439437 | 7422 | 7/2/2021 5:56:47 AM | 7/2/2021 5:56:49 AM | IVR call: balance | Received call for balance for account 10024820 undefined | 7 | 2 | 8 | 78 | 78 | 7/2/2021 5:56:49 AM | ||||||||||||||||||||||||||||||
| 439433 | 7421 | 7/2/2021 5:55:40 AM | 7/2/2021 5:55:41 AM | IVR call: balance | Received call for balance for account 10021022 undefined | 7 | 2 | 6488 | 78 | 78 | 7/2/2021 5:55:41 AM | ||||||||||||||||||||||||||||||
| 439420 | 6523 | 7/2/2021 5:17:30 AM | 7/2/2021 5:17:32 AM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | 78 | 7/2/2021 5:17:32 AM | ||||||||||||||||||||||||||||||
| 439404 | 7/2/2021 1:04:37 AM | 7/2/2021 1:04:37 AM | IVR call:$577 | Received call for $1271 for account undefined | 7/2/2021 1:04:37 AM | ||||||||||||||||||||||||||||||||||||
| 439403 | 7/2/2021 1:03:41 AM | 7/2/2021 1:03:41 AM | IVR call:$576 | Received call for $1270 for account undefined | 7/2/2021 1:03:41 AM | ||||||||||||||||||||||||||||||||||||
| 439402 | 7/2/2021 1:01:49 AM | 7/2/2021 1:01:49 AM | IVR call:$575 | Received call for $1269 for account undefined | 7/2/2021 1:01:49 AM | ||||||||||||||||||||||||||||||||||||
| 439394 | 6689 | 7/1/2021 8:08:08 PM | 7/1/2021 8:08:10 PM | IVR call: balance | Received call for balance for account 10348235 undefined | 7 | 2 | 5810 | 78 | 78 | 7/1/2021 8:08:10 PM | ||||||||||||||||||||||||||||||
| 439393 | 7420 | 7/1/2021 7:31:04 PM | 7/1/2021 7:31:06 PM | IVR call: balance | Received call for balance for account 10018081 undefined | 7 | 2 | 6487 | 78 | 78 | 7/1/2021 7:31:06 PM | ||||||||||||||||||||||||||||||
| 439392 | 7419 | 7/1/2021 7:29:22 PM | 7/1/2021 7:29:24 PM | IVR call: balance | Received call for balance for account 10018278 undefined | 7 | 2 | 6486 | 78 | 78 | 7/1/2021 7:29:24 PM | ||||||||||||||||||||||||||||||
| 439391 | 7418 | 7/1/2021 7:27:35 PM | 7/1/2021 7:27:37 PM | IVR call: balance | Received call for balance for account 10060412 undefined | 7 | 2 | 6485 | 78 | 78 | 7/1/2021 7:27:37 PM | ||||||||||||||||||||||||||||||
| 439390 | 7418 | 7/1/2021 7:23:36 PM | 7/1/2021 7:23:38 PM | IVR call: balance | Received call for balance for account 10060412 undefined | 7 | 2 | 6485 | 78 | 78 | 7/1/2021 7:23:38 PM | ||||||||||||||||||||||||||||||
| 439389 | 4876 | 7/1/2021 7:01:38 PM | 7/1/2021 7:01:39 PM | IVR call: balance | Received call for balance for account 10023057 undefined | 7 | 2 | 4074 | 78 | 78 | 7/1/2021 7:01:39 PM | ||||||||||||||||||||||||||||||
| 439387 | 4876 | 7/1/2021 7:00:55 PM | 7/1/2021 7:00:57 PM | IVR call: balance | Received call for balance for account 10023057 undefined | 7 | 2 | 4074 | 78 | 78 | 7/1/2021 7:00:57 PM | ||||||||||||||||||||||||||||||
| 439342 | 4659 | 7/1/2021 6:00:01 PM | 7/1/2021 6:00:04 PM | IVR call: balance | Received call for balance for account 10026455 undefined | 7 | 2 | 3944 | 78 | 78 | 7/1/2021 6:00:04 PM |