Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 439565 | 7432 | 7/2/2021 6:43:28 AM | 7/2/2021 6:43:29 AM | IVR call: balance | Received call for balance for account 10277677 undefined | 7 | 2 | 6498 | 78 | 78 | 7/2/2021 6:43:29 AM | ||||||||||||||||||||||||||||||
| 439563 | 4588 | 7/2/2021 6:42:56 AM | 7/2/2021 6:42:58 AM | IVR call: balance | Received call for balance for account 10279626 undefined | 7 | 2 | 3903 | 78 | 78 | 7/2/2021 6:42:58 AM | ||||||||||||||||||||||||||||||
| 439559 | 4588 | 7/2/2021 6:42:08 AM | 7/2/2021 6:42:10 AM | IVR call: balance | Received call for balance for account 10279626 undefined | 7 | 2 | 3903 | 78 | 78 | 7/2/2021 6:42:10 AM | ||||||||||||||||||||||||||||||
| 439539 | 7431 | 7/2/2021 6:35:33 AM | 7/2/2021 6:35:35 AM | IVR call: balance | Received call for balance for account 10024667 undefined | 7 | 2 | 6497 | 78 | 78 | 7/2/2021 6:35:35 AM | ||||||||||||||||||||||||||||||
| 439519 | 7/2/2021 6:25:43 AM | 7/2/2021 6:25:43 AM | IVR call:$580 | Received call for $1274 for account undefined | 7/2/2021 6:25:43 AM | ||||||||||||||||||||||||||||||||||||
| 439517 | 7/2/2021 6:24:52 AM | 7/2/2021 6:24:52 AM | IVR call:$579 | Received call for $1273 for account undefined | 7/2/2021 6:24:52 AM | ||||||||||||||||||||||||||||||||||||
| 439515 | 7430 | 7/2/2021 6:24:32 AM | 7/2/2021 6:24:33 AM | IVR call: balance | Received call for balance for account 10007864 undefined | 7 | 2 | 6496 | 78 | 78 | 7/2/2021 6:24:33 AM | ||||||||||||||||||||||||||||||
| 439513 | 4988 | 7/2/2021 6:23:40 AM | 7/2/2021 6:23:41 AM | IVR call: balance | Received call for balance for account 10021601 undefined | 7 | 2 | 4177 | 78 | 78 | 7/2/2021 6:23:41 AM | ||||||||||||||||||||||||||||||
| 439511 | 7426 | 7/2/2021 6:23:24 AM | 7/2/2021 6:23:26 AM | IVR call: balance | Received call for balance for account 10005794 undefined | 7 | 2 | 6492 | 78 | 78 | 7/2/2021 6:23:26 AM | ||||||||||||||||||||||||||||||
| 439510 | 7430 | 7/2/2021 6:23:22 AM | 7/2/2021 6:23:44 AM | IVR call: statement | Received call for statement for account 10007864 sent message: 752 | 8 | 2 | 6496 | 79 | 79 | 7/2/2021 6:23:44 AM | 116481 | |||||||||||||||||||||||||||||
| 439509 | 7430 | 7/2/2021 6:22:26 AM | 7/2/2021 6:22:28 AM | IVR call: balance | Received call for balance for account 10007864 undefined | 7 | 2 | 6496 | 78 | 78 | 7/2/2021 6:22:28 AM | ||||||||||||||||||||||||||||||
| 439496 | 7429 | 7/2/2021 6:19:50 AM | 7/2/2021 6:19:51 AM | IVR call: balance | Received call for balance for account 10044441 undefined | 7 | 2 | 6495 | 78 | 78 | 7/2/2021 6:19:51 AM | ||||||||||||||||||||||||||||||
| 439497 | 7428 | 7/2/2021 6:19:28 AM | 7/2/2021 6:19:47 AM | IVR call: statement | Received call for statement for account 10386416 sent message: 751 | 8 | 2 | 6494 | 79 | 79 | 7/2/2021 6:19:47 AM | 116480 | |||||||||||||||||||||||||||||
| 439495 | 6388 | 7/2/2021 6:19:11 AM | 7/2/2021 6:19:13 AM | IVR call: balance | Received call for balance for account 10393425 undefined | 7 | 2 | 5505 | 78 | 78 | 7/2/2021 6:19:13 AM | ||||||||||||||||||||||||||||||
| 439494 | 5838 | 7/2/2021 6:19:00 AM | 7/2/2021 6:19:22 AM | IVR call: statement | Received call for statement for account 10274125 sent message: 750 | 8 | 2 | 4983 | 79 | 79 | 7/2/2021 6:19:22 AM | 116479 | |||||||||||||||||||||||||||||
| 439491 | 7427 | 7/2/2021 6:17:48 AM | 8/11/2021 12:46:35 PM | IVR call: statement | Received call for statement for account 10280357 sent message: 749 | 8 | 2 | 6493 | 79 | [{"op":"R","uid":"21","un":"heinrichs","dt":"2021-08-11T12:44:49.770Z"}] | 79 | 8/11/2021 12:46:35 PM | 116478 | 21 | |||||||||||||||||||||||||||
| 439490 | 7426 | 7/2/2021 6:16:30 AM | 7/2/2021 6:16:32 AM | IVR call: balance | Received call for balance for account 10005794 undefined | 7 | 2 | 6492 | 78 | 78 | 7/2/2021 6:16:32 AM | ||||||||||||||||||||||||||||||
| 439488 | 7425 | 7/2/2021 6:14:49 AM | 7/2/2021 6:14:51 AM | IVR call: balance | Received call for balance for account 10162754 undefined | 7 | 2 | 6491 | 78 | 78 | 7/2/2021 6:14:51 AM | ||||||||||||||||||||||||||||||
| 439480 | 7424 | 7/2/2021 6:11:20 AM | 7/2/2021 6:11:39 AM | IVR call: meter-reading | Received call for meter-reading for account 10167973 Meter reading: [29] Meter type: [water] | 10 | 2 | 6490 | 81 | 81 | |||||||||||||||||||||||||||||||
| 439479 | 5835 | 7/2/2021 6:11:17 AM | 7/2/2021 6:11:37 AM | IVR call: statement | Received call for statement for account 10375530 sent message: 748 | 8 | 2 | 4980 | 79 | 79 | 7/2/2021 6:11:37 AM | 116477 |