Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1076392 | 40030 | 2/25/2023 9:20:38 AM | 2/25/2023 9:20:39 AM | IVR call: balance | Received call for balance for account 20091664 undefined | 7 | 2 | 5948 | 78 | ||||||||||||||||||||||||||||||||
| 3802 | 2/25/2023 8:14:31 AM | 2/25/2023 8:14:32 AM | WATER QUERY | QRC RESPONSE: 6 MONTH POLICY DUE FOR 202206.<div>PENDING JOURNAL TO BE PROCESSED</div> | 30 | 3 | 3231 | 10 | 2 | 1 | 101 | 10 | |||||||||||||||||||||||||||||
| 1076286 | 40028 | 2/25/2023 7:41:15 AM | 2/25/2023 7:41:16 AM | IVR call: balance | Received call for balance for account 10006652 undefined | 7 | 2 | 21196 | 78 | ||||||||||||||||||||||||||||||||
| 1076285 | 40027 | 2/25/2023 7:40:09 AM | 2/25/2023 7:40:10 AM | IVR call: balance | Received call for balance for account 10006652 undefined | 7 | 2 | 21196 | 78 | ||||||||||||||||||||||||||||||||
| 1076231 | 40025 | 2/25/2023 6:47:42 AM | 2/25/2023 6:48:02 AM | IVR call: statement | Received call for statement for account 10040213 sent message: 36105 | 8 | 2 | 7649 | 79 | ||||||||||||||||||||||||||||||||
| 1076201 | 40024 | 2/25/2023 6:18:16 AM | 2/25/2023 6:18:17 AM | IVR call: balance | Received call for balance for account 10365858 undefined | 7 | 2 | 4120 | 78 | ||||||||||||||||||||||||||||||||
| 1076188 | 40023 | 2/25/2023 5:59:17 AM | 2/25/2023 5:59:38 AM | IVR call: statement | Received call for statement for account 10066085 sent message: 36104 | 8 | 2 | 15696 | 79 | ||||||||||||||||||||||||||||||||
| 1076135 | 40022 | 2/25/2023 5:11:55 AM | 2/25/2023 5:11:56 AM | IVR call: balance | Received call for balance for account 10009594 undefined | 7 | 2 | 3931 | 78 | ||||||||||||||||||||||||||||||||
| 1076126 | 40021 | 2/25/2023 4:24:33 AM | 2/25/2023 4:24:50 AM | IVR call: statement | Received call for statement for account 10237379 sent message: 36103 | 8 | 2 | 4811 | 79 | ||||||||||||||||||||||||||||||||
| 1076125 | 40020 | 2/25/2023 4:23:46 AM | 2/25/2023 4:23:47 AM | IVR call:? | Received call for ? for account 10237379 | 4811 | |||||||||||||||||||||||||||||||||||
| 1076124 | 40019 | 2/25/2023 4:23:00 AM | 2/25/2023 4:23:01 AM | IVR call: balance | Received call for balance for account 10237379 undefined | 7 | 2 | 4811 | 78 | ||||||||||||||||||||||||||||||||
| 1076122 | 40018 | 2/25/2023 4:17:39 AM | 2/25/2023 4:17:59 AM | IVR call: statement | Received call for statement for account 10299930 sent message: 36102 | 8 | 2 | 12872 | 79 | ||||||||||||||||||||||||||||||||
| 1076119 | 40017 | 2/25/2023 4:08:49 AM | 2/25/2023 4:08:50 AM | IVR call: balance | Received call for balance for account 10403948 undefined | 7 | 2 | 8868 | 78 | ||||||||||||||||||||||||||||||||
| 1076117 | 40016 | 2/25/2023 3:00:02 AM | 2/25/2023 3:00:03 AM | IVR call: balance | Received call for balance for account 10406062 undefined | 7 | 2 | 14349 | 78 | ||||||||||||||||||||||||||||||||
| 1076115 | 40015 | 2/24/2023 10:55:19 PM | 2/24/2023 10:55:20 PM | IVR call: balance | Received call for balance for account 10427319 undefined | 7 | 2 | 14138 | 78 | ||||||||||||||||||||||||||||||||
| 1076111 | 40014 | 2/24/2023 7:16:41 PM | 2/24/2023 7:16:42 PM | IVR call: balance | Received call for balance for account 10434598 undefined | 7 | 2 | 973 | 78 | ||||||||||||||||||||||||||||||||
| 1076075 | 40013 | 2/24/2023 5:02:46 PM | 2/24/2023 5:02:47 PM | IVR call: balance | Received call for balance for account 10047131 undefined | 7 | 2 | 17491 | 78 | ||||||||||||||||||||||||||||||||
| 1076058 | 40012 | 2/24/2023 3:53:10 PM | 2/24/2023 3:53:11 PM | IVR call: balance | Received call for balance for account 10428151 undefined | 7 | 2 | 8049 | 78 | ||||||||||||||||||||||||||||||||
| 1076055 | 40011 | 2/24/2023 3:51:10 PM | 2/24/2023 3:51:11 PM | IVR call: balance | Received call for balance for account 10384189 undefined | 7 | 2 | 7573 | 78 | ||||||||||||||||||||||||||||||||
| 1075978 | 40010 | 2/24/2023 2:58:52 PM | 2/24/2023 2:58:53 PM | IVR call: balance | Received call for balance for account 10237379 undefined | 7 | 2 | 4811 | 78 |