Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 440011 | 7476 | 7/2/2021 8:47:12 AM | 7/2/2021 8:47:14 AM | IVR call: balance | Received call for balance for account 10421391 undefined | 7 | 2 | 6536 | 78 | 78 | 7/2/2021 8:47:14 AM | ||||||||||||||||||||||||||||||
| 440004 | 4933 | 7/2/2021 8:45:57 AM | 7/2/2021 8:45:58 AM | IVR call:$586 | Received call for $1280 for account 10052528 | 4126 | 7/2/2021 8:45:58 AM | ||||||||||||||||||||||||||||||||||
| 440000 | 7475 | 7/2/2021 8:44:37 AM | 7/2/2021 8:44:39 AM | IVR call: balance | Received call for balance for account 10063478 undefined | 7 | 2 | 6535 | 78 | 78 | 7/2/2021 8:44:39 AM | ||||||||||||||||||||||||||||||
| 439995 | 7474 | 7/2/2021 8:42:53 AM | 7/2/2021 8:42:53 AM | IVR call:$585 | Received call for $1279 for account 10429883 | 6534 | 7/2/2021 8:42:53 AM | ||||||||||||||||||||||||||||||||||
| 439989 | 7473 | 7/2/2021 8:41:21 AM | 7/2/2021 8:41:23 AM | IVR call: balance | Received call for balance for account 10429889 undefined | 7 | 2 | 6533 | 78 | 78 | 7/2/2021 8:41:23 AM | ||||||||||||||||||||||||||||||
| 439987 | 7472 | 7/2/2021 8:41:10 AM | 7/2/2021 8:41:33 AM | IVR call: statement | Received call for statement for account 10016417 sent message: 784 | 8 | 2 | 6532 | 79 | 79 | 7/2/2021 8:41:33 AM | 116513 | |||||||||||||||||||||||||||||
| 439984 | 7472 | 7/2/2021 8:40:10 AM | 7/2/2021 8:40:11 AM | IVR call:$584 | Received call for $1278 for account 10016417 | 6532 | 7/2/2021 8:40:11 AM | ||||||||||||||||||||||||||||||||||
| 439967 | 7472 | 7/2/2021 8:37:40 AM | 7/2/2021 8:37:41 AM | IVR call: balance | Received call for balance for account 10016417 undefined | 7 | 2 | 6532 | 78 | 78 | 7/2/2021 8:37:41 AM | ||||||||||||||||||||||||||||||
| 439964 | 7471 | 7/2/2021 8:37:29 AM | 7/2/2021 8:37:31 AM | IVR call: balance | Received call for balance for account 10018261 undefined | 7 | 2 | 6531 | 78 | 78 | 7/2/2021 8:37:31 AM | ||||||||||||||||||||||||||||||
| 439948 | 5267 | 7/2/2021 8:34:17 AM | 7/2/2021 8:34:17 AM | IVR call:$583 | Received call for $1277 for account 10057146 | 4442 | 7/2/2021 8:34:17 AM | ||||||||||||||||||||||||||||||||||
| 7469 | 7/2/2021 8:33:57 AM | 8/14/2021 7:06:45 AM | REFUSE COLLECTION | REQUEST FOR REVERSAL AS REFUSE IS NOT COLLECTED BY BCMM<div><br></div><div><table border="0" cellpadding="0" cellspacing="0" width="338" style="border-collapse: collapse;width:253pt"><tbody><tr height="19" style="height:14.4pt"> <td height="19" class="xl65" width="338" style="height:14.4pt;width:253pt">REVERSED</td></tr></tbody></table></div> | 4 | 3 | 6530 | 8 | 2 | 23 | 4 | 106 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-02T08:34:04.404Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-14T07:02:39.704Z"}] | 4 | 106 | 8/14/2021 7:06:45 AM | 8 | 4 | |||||||||||||||||||||||
| 439945 | 7470 | 7/2/2021 8:33:31 AM | 7/2/2021 8:33:31 AM | IVR call: balance | Received call for balance for account 10406449 undefined | 7 | 2 | 6529 | 78 | 78 | 7/2/2021 8:33:31 AM | ||||||||||||||||||||||||||||||
| 439944 | 5516 | 7/2/2021 8:33:21 AM | 7/2/2021 8:33:22 AM | IVR call: balance | Received call for balance for account 10418187 undefined | 7 | 2 | 4682 | 78 | 78 | 7/2/2021 8:33:22 AM | ||||||||||||||||||||||||||||||
| 439943 | 4986 | 7/2/2021 8:33:12 AM | 7/2/2021 8:33:13 AM | IVR call: balance | Received call for balance for account 10211986 undefined | 7 | 2 | 4175 | 78 | 78 | 7/2/2021 8:33:13 AM | ||||||||||||||||||||||||||||||
| 439941 | 7372 | 7/2/2021 8:33:09 AM | 7/2/2021 8:33:27 AM | IVR call: statement | Received call for statement for account 10429663 sent message: 783 | 8 | 2 | 6446 | 79 | 79 | 7/2/2021 8:33:27 AM | 116512 | |||||||||||||||||||||||||||||
| 439937 | 5516 | 7/2/2021 8:32:19 AM | 7/2/2021 8:32:20 AM | IVR call: balance | Received call for balance for account 10418187 undefined | 7 | 2 | 4682 | 78 | 78 | 7/2/2021 8:32:20 AM | ||||||||||||||||||||||||||||||
| 439935 | 7372 | 7/2/2021 8:31:54 AM | 7/2/2021 8:31:55 AM | IVR call: balance | Received call for balance for account 10429663 undefined | 7 | 2 | 6446 | 78 | 78 | 7/2/2021 8:31:55 AM | ||||||||||||||||||||||||||||||
| 439930 | 7465 | 7/2/2021 8:31:08 AM | 7/2/2021 8:31:10 AM | IVR call: balance | Received call for balance for account 10025724 undefined | 7 | 2 | 6525 | 78 | 78 | 7/2/2021 8:31:10 AM | ||||||||||||||||||||||||||||||
| 439915 | 7427 | 7/2/2021 8:27:36 AM | 7/2/2021 8:28:36 AM | IVR call: statement | Received call for statement for account 10280357 sent message: 782 | 8 | 2 | 6493 | 79 | 79 | 7/2/2021 8:28:36 AM | 116511 | |||||||||||||||||||||||||||||
| 439913 | 7468 | 7/2/2021 8:27:29 AM | 7/2/2021 8:27:31 AM | IVR call: balance | Received call for balance for account 10387885 undefined | 7 | 2 | 6528 | 78 | 78 | 7/2/2021 8:27:31 AM |