Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 440231 | 7501 | 7/2/2021 10:21:07 AM | 7/2/2021 10:21:09 AM | IVR call: balance | Received call for balance for account 10048360 undefined | 7 | 2 | 6560 | 78 | 78 | 7/2/2021 10:21:09 AM | ||||||||||||||||||||||||||||||
| 440230 | 7500 | 7/2/2021 10:20:02 AM | 7/2/2021 10:20:21 AM | IVR call: statement | Received call for statement for account 10070836 sent message: 799 | 8 | 2 | 6559 | 79 | 79 | 7/2/2021 10:20:21 AM | 116528 | |||||||||||||||||||||||||||||
| 440210 | 7499 | 7/2/2021 10:10:23 AM | 7/2/2021 10:10:24 AM | IVR call: balance | Received call for balance for account 10191727 undefined | 7 | 2 | 6558 | 78 | 78 | 7/2/2021 10:10:24 AM | ||||||||||||||||||||||||||||||
| 440198 | 5947 | 7/2/2021 10:08:01 AM | 7/2/2021 10:08:18 AM | IVR call: statement | Received call for statement for account 10357753 sent message: 798 | 8 | 2 | 5085 | 79 | 79 | 7/2/2021 10:08:18 AM | 116527 | |||||||||||||||||||||||||||||
| 440193 | 7498 | 7/2/2021 10:06:41 AM | 7/2/2021 10:06:59 AM | IVR call: statement | Received call for statement for account 10396939 sent message: 797 | 8 | 2 | 6557 | 79 | 79 | 7/2/2021 10:06:59 AM | 116526 | |||||||||||||||||||||||||||||
| 440186 | 7497 | 7/2/2021 10:05:34 AM | 7/2/2021 10:05:55 AM | IVR call: statement | Received call for statement for account 10343954 sent message: 796 | 8 | 2 | 6556 | 79 | 79 | 7/2/2021 10:05:55 AM | 116525 | |||||||||||||||||||||||||||||
| 440173 | 7496 | 7/2/2021 9:57:35 AM | 7/2/2021 9:57:36 AM | IVR call: balance | Received call for balance for account 10428182 undefined | 7 | 2 | 6555 | 78 | 78 | 7/2/2021 9:57:36 AM | ||||||||||||||||||||||||||||||
| 440170 | 7496 | 7/2/2021 9:55:52 AM | 7/2/2021 9:56:19 AM | IVR call: meter-reading | Received call for meter-reading for account 10428182 Meter reading: [6113] Meter type: [water] | 10 | 2 | 6555 | 81 | 81 | |||||||||||||||||||||||||||||||
| 440164 | 7495 | 7/2/2021 9:52:02 AM | 7/2/2021 9:52:05 AM | IVR call: balance | Received call for balance for account 10351116 undefined | 7 | 2 | 6554 | 78 | 78 | 7/2/2021 9:52:05 AM | ||||||||||||||||||||||||||||||
| 440161 | 7494 | 7/2/2021 9:50:42 AM | 7/2/2021 9:51:00 AM | IVR call: statement | Received call for statement for account 10038589 sent message: 795 | 8 | 2 | 6553 | 79 | 79 | 7/2/2021 9:51:00 AM | 116524 | |||||||||||||||||||||||||||||
| 440160 | 7494 | 7/2/2021 9:49:31 AM | 7/2/2021 9:49:33 AM | IVR call: balance | Received call for balance for account 10038589 undefined | 7 | 2 | 6553 | 78 | 78 | 7/2/2021 9:49:33 AM | ||||||||||||||||||||||||||||||
| 440156 | 7493 | 7/2/2021 9:46:35 AM | 7/2/2021 9:46:36 AM | IVR call: balance | Received call for balance for account 10357904 undefined | 7 | 2 | 6552 | 78 | 78 | 7/2/2021 9:46:36 AM | ||||||||||||||||||||||||||||||
| 440142 | 7491 | 7/2/2021 9:41:07 AM | 7/2/2021 9:41:34 AM | IVR call: statement | Received call for statement for account 10048963 sent message: 794 | 8 | 2 | 6549 | 79 | 79 | 7/2/2021 9:41:34 AM | 116523 | |||||||||||||||||||||||||||||
| 440131 | 7492 | 7/2/2021 9:37:27 AM | 7/2/2021 9:37:27 AM | IVR call: balance | Received call for balance for account 10347664 undefined | 7 | 2 | 6551 | 78 | 78 | 7/2/2021 9:37:27 AM | ||||||||||||||||||||||||||||||
| 440129 | 7360 | 7/2/2021 9:36:28 AM | 7/2/2021 9:37:06 AM | IVR call: statement | Received call for statement for account 10286776 undefined | 6434 | 7/2/2021 9:37:06 AM | ||||||||||||||||||||||||||||||||||
| 7480 | 7/2/2021 9:35:58 AM | 3/28/2022 7:10:22 AM | refuse charged | request for reversal of service not provided for by municipality | 27 | 3 | 6550 | 11 | 2 | 23 | 4 | 106 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-02T09:36:06.718Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-31T13:45:55.684Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-09-07T12:29:12.132Z"}] | 4 | 106 | 3/28/2022 7:10:22 AM | 11 | 4 | |||||||||||||||||||||||
| 440117 | 7491 | 7/2/2021 9:33:21 AM | 7/2/2021 9:33:21 AM | IVR call: balance | Received call for balance for account 10048963 undefined | 7 | 2 | 6549 | 78 | 78 | 7/2/2021 9:33:21 AM | ||||||||||||||||||||||||||||||
| 440112 | 7490 | 7/2/2021 9:33:00 AM | 7/2/2021 9:33:25 AM | IVR call: statement | Received call for statement for account 10008561 sent message: 793 | 8 | 2 | 6548 | 79 | 79 | 7/2/2021 9:33:25 AM | 116522 | |||||||||||||||||||||||||||||
| 440116 | 7489 | 7/2/2021 9:32:59 AM | 7/2/2021 9:33:00 AM | IVR call: balance | Received call for balance for account 10393423 undefined | 7 | 2 | 6547 | 78 | 78 | 7/2/2021 9:33:00 AM | ||||||||||||||||||||||||||||||
| 440107 | 7488 | 7/2/2021 9:31:32 AM | 7/2/2021 9:31:34 AM | IVR call: balance | Received call for balance for account 10387125 undefined | 7 | 2 | 6546 | 78 | 78 | 7/2/2021 9:31:34 AM |