Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 440323 | 5185 | 7/2/2021 11:08:34 AM | 7/2/2021 11:08:36 AM | IVR call: balance | Received call for balance for account 10035150 undefined | 7 | 2 | 2943 | 78 | 78 | 7/2/2021 11:08:36 AM | ||||||||||||||||||||||||||||||
| 440318 | 5246 | 7/2/2021 11:05:53 AM | 7/2/2021 11:05:55 AM | IVR call: balance | Received call for balance for account 10381051 undefined | 7 | 2 | 4419 | 78 | 78 | 7/2/2021 11:05:55 AM | ||||||||||||||||||||||||||||||
| 440315 | 5246 | 7/2/2021 11:04:50 AM | 7/2/2021 11:04:51 AM | IVR call: balance | Received call for balance for account 10381051 undefined | 7 | 2 | 4419 | 78 | 78 | 7/2/2021 11:04:51 AM | ||||||||||||||||||||||||||||||
| 440308 | 7513 | 7/2/2021 11:00:15 AM | 2/14/2022 11:46:33 AM | IVR call: statement | Received call for statement for account 10368640 sent message: 807 | 8 | 2 | 3816 | 79 | [{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-14T11:45:24.002Z"}] | 79 | 2/14/2022 11:46:33 AM | 116536 | 214 | |||||||||||||||||||||||||||
| 440303 | 4855 | 7/2/2021 10:58:35 AM | 7/2/2021 10:58:37 AM | IVR call: balance | Received call for balance for account 10398524 undefined | 7 | 2 | 4054 | 78 | 78 | 7/2/2021 10:58:37 AM | ||||||||||||||||||||||||||||||
| 440304 | 7512 | 7/2/2021 10:57:38 AM | 7/2/2021 10:58:00 AM | IVR call: statement | Received call for statement for account 10432548 sent message: 806 | 8 | 2 | 6570 | 79 | 79 | 7/2/2021 10:58:00 AM | 116535 | |||||||||||||||||||||||||||||
| 440290 | 7511 | 7/2/2021 10:50:41 AM | 7/2/2021 10:50:59 AM | IVR call: statement | Received call for statement for account 10398260 sent message: 805 | 8 | 2 | 6569 | 79 | 79 | 7/2/2021 10:50:59 AM | 116534 | |||||||||||||||||||||||||||||
| 440287 | 7502 | 7/2/2021 10:49:20 AM | 7/2/2021 10:49:58 AM | IVR call: statement | Received call for statement for account 10092105 sent message: 804 | 8 | 2 | 6561 | 79 | 79 | 7/2/2021 10:49:58 AM | 116533 | |||||||||||||||||||||||||||||
| 440281 | 7510 | 7/2/2021 10:45:45 AM | 7/2/2021 10:46:08 AM | IVR call: statement | Received call for statement for account 10394446 sent message: 803 | 8 | 2 | 5733 | 79 | 79 | 7/2/2021 10:46:08 AM | 116532 | |||||||||||||||||||||||||||||
| 440272 | 7509 | 7/2/2021 10:42:07 AM | 7/2/2021 10:42:08 AM | IVR call: balance | Received call for balance for account 10154136 undefined | 7 | 2 | 6568 | 78 | 78 | 7/2/2021 10:42:08 AM | ||||||||||||||||||||||||||||||
| 440270 | 7509 | 7/2/2021 10:41:15 AM | 7/2/2021 10:41:16 AM | IVR call: balance | Received call for balance for account 10154136 undefined | 7 | 2 | 6568 | 78 | 78 | 7/2/2021 10:41:16 AM | ||||||||||||||||||||||||||||||
| 440266 | 5136 | 7/2/2021 10:40:25 AM | 7/2/2021 10:40:49 AM | IVR call: statement | Received call for statement for account 10292886 sent message: 802 | 8 | 2 | 4319 | 79 | 79 | 7/2/2021 10:40:49 AM | 116531 | |||||||||||||||||||||||||||||
| 440265 | 7508 | 7/2/2021 10:40:00 AM | 7/2/2021 10:40:02 AM | IVR call: balance | Received call for balance for account 10092161 undefined | 7 | 2 | 6567 | 78 | 78 | 7/2/2021 10:40:02 AM | ||||||||||||||||||||||||||||||
| 440263 | 7507 | 7/2/2021 10:38:22 AM | 7/2/2021 10:38:24 AM | IVR call: balance | Received call for balance for account 10422078 undefined | 7 | 2 | 6566 | 78 | 78 | 7/2/2021 10:38:24 AM | ||||||||||||||||||||||||||||||
| 7506 | 7/2/2021 10:37:09 AM | 7/2/2021 10:39:30 AM | water query | high water query , meter no sn212001647 current reading 0896 | 3 | 6565 | 4 | 23 | 1 | 67 | [{"op":"R","uid":"199","un":"siphokazin","dt":"2021-07-02T10:36:11.004Z"}] | 1 | 67 | 199 | |||||||||||||||||||||||||||
| 440256 | 7505 | 7/2/2021 10:34:41 AM | 7/2/2021 10:34:58 AM | IVR call: statement | Received call for statement for account 10393867 sent message: 801 | 8 | 2 | 6564 | 79 | 79 | 7/2/2021 10:34:58 AM | 116530 | |||||||||||||||||||||||||||||
| 440255 | 7504 | 7/2/2021 10:33:55 AM | 7/2/2021 10:33:56 AM | IVR call: balance | Received call for balance for account 10028769 undefined | 7 | 2 | 6563 | 78 | 78 | 7/2/2021 10:33:56 AM | ||||||||||||||||||||||||||||||
| 440252 | 7503 | 7/2/2021 10:29:16 AM | 7/2/2021 10:29:18 AM | IVR call: balance | Received call for balance for account 10432595 undefined | 7 | 2 | 6562 | 78 | 78 | 7/2/2021 10:29:18 AM | ||||||||||||||||||||||||||||||
| 440235 | 7501 | 7/2/2021 10:22:12 AM | 7/2/2021 10:22:48 AM | IVR call: statement | Received call for statement for account 10048360 sent message: 800 | 8 | 2 | 6560 | 79 | 79 | 7/2/2021 10:22:48 AM | 116529 | |||||||||||||||||||||||||||||
| 440232 | 7502 | 7/2/2021 10:22:04 AM | 7/2/2021 10:22:06 AM | IVR call: balance | Received call for balance for account 10092105 undefined | 7 | 2 | 6561 | 78 | 78 | 7/2/2021 10:22:06 AM |