Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 440438 | 5246 | 7/2/2021 12:16:42 PM | 7/2/2021 12:16:43 PM | IVR call: balance | Received call for balance for account 10381051 undefined | 7 | 2 | 4419 | 78 | 78 | 7/2/2021 12:16:43 PM | ||||||||||||||||||||||||||||||
| 440435 | 5185 | 7/2/2021 12:15:51 PM | 7/2/2021 12:15:52 PM | IVR call: balance | Received call for balance for account 10035150 undefined | 7 | 2 | 2943 | 78 | 78 | 7/2/2021 12:15:52 PM | ||||||||||||||||||||||||||||||
| 440433 | 7520 | 7/2/2021 12:15:21 PM | 7/2/2021 12:15:22 PM | IVR call: balance | Received call for balance for account 20202173 undefined | 7 | 2 | 6577 | 78 | 78 | 7/2/2021 12:15:22 PM | ||||||||||||||||||||||||||||||
| 440431 | 5185 | 7/2/2021 12:15:01 PM | 7/2/2021 12:15:02 PM | IVR call: balance | Received call for balance for account 10035150 undefined | 7 | 2 | 2943 | 78 | 78 | 7/2/2021 12:15:02 PM | ||||||||||||||||||||||||||||||
| 440430 | 7519 | 7/2/2021 12:14:41 PM | 7/2/2021 12:14:43 PM | IVR call: balance | Received call for balance for account 10421713 undefined | 7 | 2 | 6576 | 78 | 78 | 7/2/2021 12:14:43 PM | ||||||||||||||||||||||||||||||
| 440429 | 5185 | 7/2/2021 12:13:58 PM | 7/2/2021 12:14:00 PM | IVR call: balance | Received call for balance for account 10035150 undefined | 7 | 2 | 2943 | 78 | 78 | 7/2/2021 12:14:00 PM | ||||||||||||||||||||||||||||||
| 440414 | 7518 | 7/2/2021 12:03:02 PM | 7/2/2021 12:03:04 PM | IVR call: balance | Received call for balance for account 10407267 undefined | 7 | 2 | 6575 | 78 | 78 | 7/2/2021 12:03:04 PM | ||||||||||||||||||||||||||||||
| 440400 | 4925 | 7/2/2021 11:48:23 AM | 7/2/2021 11:48:25 AM | IVR call: balance | Received call for balance for account 10365858 undefined | 7 | 2 | 4120 | 78 | 78 | 7/2/2021 11:48:25 AM | ||||||||||||||||||||||||||||||
| 440397 | 4925 | 7/2/2021 11:46:53 AM | 7/2/2021 11:46:55 AM | IVR call: balance | Received call for balance for account 10365858 undefined | 7 | 2 | 4120 | 78 | 78 | 7/2/2021 11:46:55 AM | ||||||||||||||||||||||||||||||
| 440379 | 7517 | 7/2/2021 11:34:27 AM | 7/2/2021 11:34:43 AM | IVR call: statement | Received call for statement for account 10371934 sent message: 810 | 8 | 2 | 6574 | 79 | 79 | 7/2/2021 11:34:43 AM | 116539 | |||||||||||||||||||||||||||||
| 440376 | 5073 | 7/2/2021 11:30:28 AM | 7/2/2021 11:30:53 AM | IVR call: statement | Received call for statement for account 10200120 sent message: 809 | 8 | 2 | 4255 | 79 | 79 | 7/2/2021 11:30:53 AM | 116538 | |||||||||||||||||||||||||||||
| 440365 | 5038 | 7/2/2021 11:26:36 AM | 7/2/2021 11:26:38 AM | IVR call: balance | Received call for balance for account 10368843 undefined | 7 | 2 | 4221 | 78 | 78 | 7/2/2021 11:26:38 AM | ||||||||||||||||||||||||||||||
| 440355 | 5407 | 7/2/2021 11:21:53 AM | 7/2/2021 11:22:18 AM | IVR call: statement | Received call for statement for account 10385373 sent message: 808 | 8 | 2 | 4572 | 79 | 79 | 7/2/2021 11:22:18 AM | 116537 | |||||||||||||||||||||||||||||
| 440347 | 4970 | 7/2/2021 11:18:02 AM | 7/2/2021 11:18:03 AM | IVR call: balance | Received call for balance for account 10344981 undefined | 7 | 2 | 4161 | 78 | 78 | 7/2/2021 11:18:03 AM | ||||||||||||||||||||||||||||||
| 440346 | 7516 | 7/2/2021 11:18:01 AM | 7/2/2021 11:18:02 AM | IVR call: balance | Received call for balance for account 10000366 undefined | 7 | 2 | 6573 | 78 | 78 | 7/2/2021 11:18:02 AM | ||||||||||||||||||||||||||||||
| 440345 | 7515 | 7/2/2021 11:17:07 AM | 7/2/2021 11:17:09 AM | IVR call: balance | Received call for balance for account 20149716 undefined | 7 | 2 | 6572 | 78 | 78 | 7/2/2021 11:17:09 AM | ||||||||||||||||||||||||||||||
| 440338 | 7515 | 7/2/2021 11:15:29 AM | 7/2/2021 11:15:31 AM | IVR call: balance | Received call for balance for account 20149716 undefined | 7 | 2 | 6572 | 78 | 78 | 7/2/2021 11:15:31 AM | ||||||||||||||||||||||||||||||
| 440334 | 5038 | 7/2/2021 11:14:21 AM | 7/2/2021 11:14:23 AM | IVR call: balance | Received call for balance for account 10368843 undefined | 7 | 2 | 4221 | 78 | 78 | 7/2/2021 11:14:23 AM | ||||||||||||||||||||||||||||||
| 440331 | 7514 | 7/2/2021 11:13:17 AM | 7/2/2021 11:13:19 AM | IVR call: balance | Received call for balance for account 10072879 undefined | 7 | 2 | 6571 | 78 | 78 | 7/2/2021 11:13:19 AM | ||||||||||||||||||||||||||||||
| 440328 | 7017 | 7/2/2021 11:11:51 AM | 7/2/2021 11:12:18 AM | IVR call: meter-reading | Received call for meter-reading for account 10110748 Meter reading: [00066504] Meter type: [water] | 10 | 2 | 6115 | 81 | 81 |