Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 442389 | 7558 | 7/5/2021 6:31:46 AM | 7/5/2021 6:31:48 AM | IVR call: balance | Received call for balance for account 10006459 undefined | 7 | 2 | 6609 | 78 | 78 | 7/5/2021 6:31:48 AM | ||||||||||||||||||||||||||||||
| 442332 | 6608 | 7/5/2021 5:44:25 AM | 7/5/2021 5:44:42 AM | IVR call: meter-reading | Received call for meter-reading for account 10011674 Meter reading: [0194] Meter type: [water] | 10 | 2 | 5731 | 81 | 81 | |||||||||||||||||||||||||||||||
| 442327 | 5532 | 7/5/2021 5:04:57 AM | 7/5/2021 5:04:59 AM | IVR call: balance | Received call for balance for account 10043442 undefined | 7 | 2 | 4700 | 78 | 78 | 7/5/2021 5:04:59 AM | ||||||||||||||||||||||||||||||
| 442324 | 7557 | 7/4/2021 10:47:32 PM | 7/4/2021 10:47:34 PM | IVR call: balance | Received call for balance for account 10216210 undefined | 7 | 2 | 6608 | 78 | 78 | 7/4/2021 10:47:34 PM | ||||||||||||||||||||||||||||||
| 442286 | 5423 | 7/4/2021 4:56:21 PM | 7/4/2021 4:56:23 PM | IVR call: balance | Received call for balance for account 10005801 undefined | 7 | 2 | 4587 | 78 | 78 | 7/4/2021 4:56:23 PM | ||||||||||||||||||||||||||||||
| 442285 | 5423 | 7/4/2021 4:55:15 PM | 7/4/2021 4:55:15 PM | IVR call:$592 | Received call for $1286 for account 10005801 | 4587 | 7/4/2021 4:55:15 PM | ||||||||||||||||||||||||||||||||||
| 442247 | 5085 | 7/4/2021 3:29:10 PM | 7/4/2021 3:29:31 PM | IVR call: statement | Received call for statement for account 10217524 sent message: 834 | 8 | 2 | 4264 | 79 | 79 | 7/4/2021 3:29:31 PM | 116563 | |||||||||||||||||||||||||||||
| 442230 | 7556 | 7/4/2021 3:15:08 PM | 3/1/2022 7:05:24 AM | IVR call: statement | Received call for statement for account 10056236 sent message: 833 | 8 | 2 | 6607 | 79 | [{"op":"R","uid":"201","un":"nonkosim","dt":"2021-11-22T06:52:10.478Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-01T07:05:24.090Z"}] | 79 | 3/1/2022 7:05:24 AM | 116562 | 201 | |||||||||||||||||||||||||||
| 442221 | 7059 | 7/4/2021 2:52:55 PM | 7/4/2021 2:52:57 PM | IVR call: balance | Received call for balance for account 10359008 undefined | 7 | 2 | 6155 | 78 | 78 | 7/4/2021 2:52:57 PM | ||||||||||||||||||||||||||||||
| 442090 | 5541 | 7/4/2021 11:42:51 AM | 7/4/2021 11:42:52 AM | IVR call: balance | Received call for balance for account 10169247 undefined | 7 | 2 | 4706 | 78 | 78 | 7/4/2021 11:42:52 AM | ||||||||||||||||||||||||||||||
| 442032 | 5017 | 7/4/2021 10:30:23 AM | 7/4/2021 10:30:24 AM | IVR call: balance | Received call for balance for account 10284186 undefined | 7 | 2 | 4201 | 78 | 78 | 7/4/2021 10:30:24 AM | ||||||||||||||||||||||||||||||
| 442028 | 7555 | 7/4/2021 10:29:12 AM | 7/4/2021 10:29:14 AM | IVR call: balance | Received call for balance for account 10284185 undefined | 7 | 2 | 6606 | 78 | 78 | 7/4/2021 10:29:14 AM | ||||||||||||||||||||||||||||||
| 441979 | 5411 | 7/4/2021 9:24:13 AM | 7/4/2021 9:24:15 AM | IVR call: balance | Received call for balance for account 10294039 undefined | 7 | 2 | 4577 | 78 | 78 | 7/4/2021 9:24:15 AM | ||||||||||||||||||||||||||||||
| 441950 | 7554 | 7/4/2021 9:05:46 AM | 7/4/2021 9:05:48 AM | IVR call: balance | Received call for balance for account 10015619 undefined | 7 | 2 | 2676 | 78 | 78 | 7/4/2021 9:05:48 AM | ||||||||||||||||||||||||||||||
| 441907 | 5017 | 7/4/2021 8:49:35 AM | 7/4/2021 8:49:36 AM | IVR call: balance | Received call for balance for account 10284186 undefined | 7 | 2 | 4201 | 78 | 78 | 7/4/2021 8:49:36 AM | ||||||||||||||||||||||||||||||
| 441904 | 5017 | 7/4/2021 8:48:43 AM | 7/4/2021 8:48:44 AM | IVR call: balance | Received call for balance for account 10284186 undefined | 7 | 2 | 4201 | 78 | 78 | 7/4/2021 8:48:44 AM | ||||||||||||||||||||||||||||||
| 441836 | 7553 | 7/4/2021 8:17:11 AM | 7/4/2021 8:17:12 AM | IVR call: balance | Received call for balance for account 10379849 undefined | 7 | 2 | 159 | 78 | 78 | 7/4/2021 8:17:12 AM | ||||||||||||||||||||||||||||||
| 441823 | 4647 | 7/4/2021 8:09:29 AM | 7/4/2021 8:09:30 AM | IVR call: balance | Received call for balance for account 10024379 undefined | 7 | 2 | 3935 | 78 | 78 | 7/4/2021 8:09:30 AM | ||||||||||||||||||||||||||||||
| 441808 | 4902 | 7/4/2021 7:50:41 AM | 7/4/2021 7:50:42 AM | IVR call: balance | Received call for balance for account 10284774 undefined | 7 | 2 | 4099 | 78 | 78 | 7/4/2021 7:50:42 AM | ||||||||||||||||||||||||||||||
| 441807 | 4902 | 7/4/2021 7:49:24 AM | 7/4/2021 7:49:26 AM | IVR call: balance | Received call for balance for account 10284774 undefined | 7 | 2 | 4099 | 78 | 78 | 7/4/2021 7:49:26 AM |