Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 443299 | 7640 | 7/5/2021 1:20:01 PM | 7/5/2021 1:20:03 PM | IVR call: balance | Received call for balance for account 10392635 undefined | 7 | 2 | 6692 | 78 | 78 | 7/5/2021 1:20:03 PM | ||||||||||||||||||||||||||||||
| 443294 | 5292 | 7/5/2021 1:19:11 PM | 7/5/2021 1:19:12 PM | IVR call: balance | Received call for balance for account 10294058 undefined | 7 | 2 | 4466 | 78 | 78 | 7/5/2021 1:19:12 PM | ||||||||||||||||||||||||||||||
| 443292 | 5285 | 7/5/2021 1:18:26 PM | 7/5/2021 1:18:27 PM | IVR call: balance | Received call for balance for account 10204743 undefined | 7 | 2 | 4460 | 78 | 78 | 7/5/2021 1:18:27 PM | ||||||||||||||||||||||||||||||
| 443289 | 5302 | 7/5/2021 1:17:38 PM | 7/5/2021 1:17:39 PM | IVR call: balance | Received call for balance for account 10015349 undefined | 7 | 2 | 4475 | 78 | 78 | 7/5/2021 1:17:39 PM | ||||||||||||||||||||||||||||||
| 7639 | 7/5/2021 1:17:23 PM | 3/28/2022 7:10:22 AM | 2 6 months policy 202007& 202106 | 2 6 months policy 202007& 202106 <br/><b>Journal Number</b>: [460068]<br/><b>Journal Amount</b>: [-R16,277.84] | 27 | 3 | 6691 | 11 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-07-05T13:17:25.617Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-08T13:08:46.612Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-08T13:08:52.510Z"}] | 1 | 95 | 3/28/2022 7:10:22 AM | 11 | 3 | |||||||||||||||||||||||
| 443286 | 5301 | 7/5/2021 1:16:27 PM | 7/5/2021 1:16:28 PM | IVR call: balance | Received call for balance for account 10036357 undefined | 7 | 2 | 4474 | 78 | 78 | 7/5/2021 1:16:28 PM | ||||||||||||||||||||||||||||||
| 443285 | 5300 | 7/5/2021 1:15:28 PM | 7/5/2021 1:15:30 PM | IVR call: balance | Received call for balance for account 10250942 undefined | 7 | 2 | 4472 | 78 | 78 | 7/5/2021 1:15:30 PM | ||||||||||||||||||||||||||||||
| 443282 | 5300 | 7/5/2021 1:14:43 PM | 7/5/2021 1:14:43 PM | IVR call: balance | Received call for balance for account 10250942 undefined | 7 | 2 | 4472 | 78 | 78 | 7/5/2021 1:14:43 PM | ||||||||||||||||||||||||||||||
| 443280 | 5298 | 7/5/2021 1:13:59 PM | 7/5/2021 1:14:00 PM | IVR call: balance | Received call for balance for account 10250945 undefined | 7 | 2 | 4471 | 78 | 78 | 7/5/2021 1:14:00 PM | ||||||||||||||||||||||||||||||
| 443276 | 5297 | 7/5/2021 1:13:13 PM | 7/5/2021 1:13:14 PM | IVR call: balance | Received call for balance for account 10250947 undefined | 7 | 2 | 4470 | 78 | 78 | 7/5/2021 1:13:14 PM | ||||||||||||||||||||||||||||||
| 443272 | 5295 | 7/5/2021 1:12:22 PM | 7/5/2021 1:12:23 PM | IVR call: balance | Received call for balance for account 10250943 undefined | 7 | 2 | 4469 | 78 | 78 | 7/5/2021 1:12:23 PM | ||||||||||||||||||||||||||||||
| 443268 | 5294 | 7/5/2021 1:11:25 PM | 7/5/2021 1:11:27 PM | IVR call: balance | Received call for balance for account 10141294 undefined | 7 | 2 | 4468 | 78 | 78 | 7/5/2021 1:11:27 PM | ||||||||||||||||||||||||||||||
| 7637 | 7/5/2021 1:11:00 PM | 4/12/2022 9:47:18 AM | Meter back charged due to Unread period older than 6 months (6 Month Policy) | <span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Meter back charged due to Unread period older than 6 months (6 Month Policy)</span><br/><b>Journal Number</b>: [460036] | 4 | 3 | 6690 | 10 | 4 | 23 | 1 | 95 | [{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-05T13:11:01.874Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-05T13:18:50.698Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-05T13:20:01.180Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-05T13:21:24.022Z"}] | 1 | 95 | 4/12/2022 9:47:18 AM | 10 | 4 | |||||||||||||||||||||||
| 443267 | 7638 | 7/5/2021 1:10:50 PM | 7/5/2021 1:10:51 PM | IVR call: balance | Received call for balance for account 10288522 undefined | 7 | 2 | 6689 | 78 | 78 | 7/5/2021 1:10:51 PM | ||||||||||||||||||||||||||||||
| 443263 | 7638 | 7/5/2021 1:09:09 PM | 7/5/2021 1:09:11 PM | IVR call: balance | Received call for balance for account 10288522 undefined | 7 | 2 | 6689 | 78 | 78 | 7/5/2021 1:09:11 PM | ||||||||||||||||||||||||||||||
| 443260 | 7636 | 7/5/2021 1:07:10 PM | 7/5/2021 1:07:24 PM | IVR call: statement | Received call for statement for account 10313921 undefined | 6688 | 7/5/2021 1:07:24 PM | ||||||||||||||||||||||||||||||||||
| 443251 | 7636 | 7/5/2021 1:03:50 PM | 7/5/2021 1:04:10 PM | IVR call: statement | Received call for statement for account 10313921 undefined | 6688 | 7/5/2021 1:04:10 PM | ||||||||||||||||||||||||||||||||||
| 443246 | 7636 | 7/5/2021 1:02:32 PM | 7/5/2021 1:02:51 PM | IVR call: statement | Received call for statement for account 10313921 undefined | 6688 | 7/5/2021 1:02:51 PM | ||||||||||||||||||||||||||||||||||
| 443219 | 5293 | 7/5/2021 12:49:40 PM | 7/5/2021 12:49:47 PM | IVR call: balance | Received call for balance for account 10170366 undefined | 7 | 2 | 4467 | 78 | 78 | 7/5/2021 12:49:47 PM | ||||||||||||||||||||||||||||||
| 443217 | 5293 | 7/5/2021 12:48:54 PM | 7/5/2021 12:48:54 PM | IVR call:$601 | Received call for $1295 for account 10170366 | 4467 | 7/5/2021 12:48:54 PM |