Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 443632 | 5417 | 7/6/2021 6:24:20 AM | 7/6/2021 6:24:22 AM | IVR call: balance | Received call for balance for account 10020676 undefined | 7 | 2 | 4581 | 78 | 78 | 7/6/2021 6:24:22 AM | ||||||||||||||||||||||||||||||
| 7098 | 7/6/2021 6:20:26 AM | 2/13/2022 7:32:55 AM | 1 | [{"op":"R","uid":"27","un":"nomasizolen","dt":"2021-07-06T06:20:27.786Z"},{"op":"R","uid":"27","un":"nomasizolen","dt":"2021-07-06T06:22:06.580Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T07:31:46.320Z"}] | 214 | ||||||||||||||||||||||||||||||||||||
| 443556 | 7649 | 7/5/2021 5:25:21 PM | 7/5/2021 5:25:22 PM | IVR call: balance | Received call for balance for account 10429525 undefined | 7 | 2 | 6700 | 78 | 78 | 7/5/2021 5:25:22 PM | ||||||||||||||||||||||||||||||
| 443553 | 7649 | 7/5/2021 5:22:36 PM | 7/5/2021 5:22:38 PM | IVR call: balance | Received call for balance for account 10429525 undefined | 7 | 2 | 6700 | 78 | 78 | 7/5/2021 5:22:38 PM | ||||||||||||||||||||||||||||||
| 443536 | 7648 | 7/5/2021 4:42:00 PM | 7/5/2021 4:42:19 PM | IVR call: statement | Received call for statement for account 10218276 sent message: 870 | 8 | 2 | 6699 | 79 | 79 | 7/5/2021 4:42:19 PM | 116599 | |||||||||||||||||||||||||||||
| 443534 | 7647 | 7/5/2021 4:39:56 PM | 7/5/2021 4:40:14 PM | IVR call: statement | Received call for statement for account 10425350 sent message: 869 | 8 | 2 | 6698 | 79 | 79 | 7/5/2021 4:40:14 PM | 116598 | |||||||||||||||||||||||||||||
| 443439 | 7646 | 7/5/2021 2:52:23 PM | 7/5/2021 2:52:25 PM | IVR call: balance | Received call for balance for account 10008278 undefined | 7 | 2 | 6697 | 78 | 78 | 7/5/2021 2:52:25 PM | ||||||||||||||||||||||||||||||
| 443435 | 7646 | 7/5/2021 2:50:37 PM | 7/5/2021 2:50:39 PM | IVR call: balance | Received call for balance for account 10008278 undefined | 7 | 2 | 6697 | 78 | 78 | 7/5/2021 2:50:39 PM | ||||||||||||||||||||||||||||||
| 443419 | 7645 | 7/5/2021 2:38:09 PM | 7/5/2021 2:38:11 PM | IVR call: balance | Received call for balance for account 10249889 undefined | 7 | 2 | 6696 | 78 | 78 | 7/5/2021 2:38:11 PM | ||||||||||||||||||||||||||||||
| 443416 | 7645 | 7/5/2021 2:31:13 PM | 7/5/2021 2:31:15 PM | IVR call: balance | Received call for balance for account 10249889 undefined | 7 | 2 | 6696 | 78 | 78 | 7/5/2021 2:31:15 PM | ||||||||||||||||||||||||||||||
| 443404 | 7644 | 7/5/2021 2:21:31 PM | 10/31/2021 8:12:09 AM | IVR call: balance | Received call for balance for account 10417017 undefined | 7 | 2 | 6695 | 78 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-09-30T08:01:57.563Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-31T08:11:04.392Z"}] | 78 | 10/31/2021 8:12:09 AM | 18 | ||||||||||||||||||||||||||||
| 443398 | 7643 | 7/5/2021 2:19:54 PM | 7/5/2021 2:19:54 PM | IVR call:$602 | Received call for $1296 for account 10288945 | 528 | 7/5/2021 2:19:54 PM | ||||||||||||||||||||||||||||||||||
| 443382 | 7642 | 7/5/2021 2:14:22 PM | 7/5/2021 2:14:24 PM | IVR call: balance | Received call for balance for account 10400177 undefined | 7 | 2 | 6694 | 78 | 78 | 7/5/2021 2:14:24 PM | ||||||||||||||||||||||||||||||
| 443351 | 4781 | 7/5/2021 1:51:33 PM | 7/5/2021 1:51:53 PM | IVR call: statement | Received call for statement for account 10155821 sent message: 868 | 8 | 2 | 2006 | 79 | 79 | 7/5/2021 1:51:53 PM | 116597 | |||||||||||||||||||||||||||||
| 443350 | 4812 | 7/5/2021 1:50:24 PM | 7/5/2021 1:50:47 PM | IVR call: statement | Received call for statement for account 10035612 sent message: 867 | 8 | 2 | 4041 | 79 | 79 | 7/5/2021 1:50:47 PM | 116596 | |||||||||||||||||||||||||||||
| 443346 | 7549 | 7/5/2021 1:46:55 PM | 7/5/2021 1:46:56 PM | IVR call: balance | Received call for balance for account 20059364 undefined | 7 | 2 | 6602 | 78 | 78 | 7/5/2021 1:46:56 PM | ||||||||||||||||||||||||||||||
| 443321 | 7641 | 7/5/2021 1:33:39 PM | 7/5/2021 1:33:58 PM | IVR call: meter-reading | Received call for meter-reading for account 10381963 Meter reading: [42802286] Meter type: [water] | 10 | 2 | 6693 | 81 | 81 | |||||||||||||||||||||||||||||||
| 443319 | 7641 | 7/5/2021 1:32:44 PM | 7/5/2021 1:33:09 PM | IVR call: meter-reading | Received call for meter-reading for account 10381963 Meter reading: [42802286] Meter type: [water] | 10 | 2 | 6693 | 81 | 81 | |||||||||||||||||||||||||||||||
| 443302 | 7640 | 7/5/2021 1:21:10 PM | 7/5/2021 1:21:11 PM | IVR call: balance | Received call for balance for account 10392635 undefined | 7 | 2 | 6692 | 78 | 78 | 7/5/2021 1:21:11 PM | ||||||||||||||||||||||||||||||
| 443300 | 7016 | 7/5/2021 1:20:56 PM | 7/5/2021 1:20:57 PM | IVR call: balance | Received call for balance for account 10037829 undefined | 7 | 2 | 6114 | 78 | 78 | 7/5/2021 1:20:57 PM |