Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
444644 7725 7/6/2021 7:13:13 PM 7/6/2021 7:13:15 PM IVR call: balance Received call for balance for account 20059276 undefined 7 2 6770 78 78 7/6/2021 7:13:15 PM
444642 7/6/2021 7:12:39 PM 7/6/2021 7:12:39 PM IVR call:$612 Received call for $1306 for account undefined 7/6/2021 7:12:39 PM
444588 5265 7/6/2021 5:59:38 PM 7/6/2021 5:59:40 PM IVR call: balance Received call for balance for account 10006267 undefined 7 2 4440 78 78 7/6/2021 5:59:40 PM
444568 5855 7/6/2021 5:26:01 PM 7/6/2021 5:26:30 PM IVR call: statement Received call for statement for account 10006163 sent message: 898 8 2 752 79 79 7/6/2021 5:26:30 PM 116627
444519 6171 7/6/2021 3:37:56 PM 7/6/2021 3:38:19 PM IVR call: statement Received call for statement for account 10016832 sent message: 897 8 2 5299 79 79 7/6/2021 3:38:19 PM 116626
444459 7724 7/6/2021 2:36:47 PM 7/6/2021 2:36:48 PM IVR call: balance Received call for balance for account 10217872 undefined 7 2 6769 78 78 7/6/2021 2:36:48 PM
444445 7723 7/6/2021 2:01:45 PM 7/6/2021 2:01:47 PM IVR call: balance Received call for balance for account 10429058 undefined 7 2 6768 78 78 7/6/2021 2:01:47 PM
444444 7714 7/6/2021 2:01:21 PM 7/6/2021 2:01:22 PM IVR call: balance Received call for balance for account 10432623 undefined 7 2 6759 78 78 7/6/2021 2:01:22 PM
444443 7722 7/6/2021 2:00:56 PM 7/6/2021 2:00:57 PM IVR call: balance Received call for balance for account 10430538 undefined 7 2 6767 78 78 7/6/2021 2:00:57 PM
444442 7/6/2021 2:00:25 PM 7/6/2021 2:00:25 PM IVR call:$611 Received call for $1305 for account undefined 7/6/2021 2:00:25 PM
444441 7721 7/6/2021 2:00:01 PM 6/21/2022 9:49:33 AM IVR call: balance Received call for balance for account 10430564 undefined 6 3 6766 2 23 78 4 120 206
444440 7720 7/6/2021 1:59:39 PM 7/6/2021 1:59:40 PM IVR call: balance Received call for balance for account 10430559 undefined 7 2 6765 78 78 7/6/2021 1:59:40 PM
444439 7719 7/6/2021 1:59:14 PM 7/6/2021 1:59:15 PM IVR call: balance Received call for balance for account 10430561 undefined 7 2 6764 78 78 7/6/2021 1:59:15 PM
444438 7718 7/6/2021 1:58:46 PM 7/6/2021 1:58:46 PM IVR call: balance Received call for balance for account 10430543 undefined 7 2 6763 78 78 7/6/2021 1:58:46 PM
444437 7717 7/6/2021 1:58:21 PM 7/6/2021 1:58:22 PM IVR call: balance Received call for balance for account 10430553 undefined 7 2 6762 78 78 7/6/2021 1:58:22 PM
444436 7716 7/6/2021 1:57:50 PM 7/6/2021 1:57:51 PM IVR call: balance Received call for balance for account 10430541 undefined 7 2 6761 78 78 7/6/2021 1:57:51 PM
444435 7715 7/6/2021 1:57:20 PM 7/6/2021 1:57:21 PM IVR call: balance Received call for balance for account 10430551 undefined 7 2 6760 78 78 7/6/2021 1:57:21 PM
444434 7714 7/6/2021 1:56:38 PM 7/6/2021 1:56:40 PM IVR call: balance Received call for balance for account 10432623 undefined 7 2 6759 78 78 7/6/2021 1:56:40 PM
444433 5007 7/6/2021 1:56:16 PM 7/6/2021 1:56:17 PM IVR call: balance Received call for balance for account 10198545 undefined 7 2 4193 78 78 7/6/2021 1:56:17 PM
444432 7713 7/6/2021 1:56:01 PM 7/6/2021 1:56:02 PM IVR call: balance Received call for balance for account 10430555 undefined 7 2 6758 78 78 7/6/2021 1:56:02 PM