Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 445482 | 7769 | 7/7/2021 2:32:23 PM | 7/7/2021 2:32:24 PM | IVR call: balance | Received call for balance for account 10394417 undefined | 7 | 2 | 6816 | 78 | 78 | 7/7/2021 2:32:24 PM | ||||||||||||||||||||||||||||||
| 445452 | 7768 | 7/7/2021 2:09:02 PM | 7/7/2021 2:09:03 PM | IVR call: balance | Received call for balance for account 10406340 undefined | 7 | 2 | 6815 | 78 | 78 | 7/7/2021 2:09:03 PM | ||||||||||||||||||||||||||||||
| 7767 | 7/7/2021 1:51:07 PM | 3/28/2022 7:08:29 AM | Late termination | Late termination 201606-202106<br><b>Journal Number</b>: [461536]<div>Journal processed and approved. Query resolved.</div> | 27 | 3 | 6814 | 6 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"172","un":"sesonad","dt":"2021-07-07T13:51:25.960Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-14T10:05:17.547Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T06:50:00.932Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T06:50:08.922Z"}] | 6 | 122 | 214 | 3/28/2022 7:08:29 AM | 6 | 214 | ||||||||||||||||||||||
| 445435 | 7766 | 7/7/2021 1:39:21 PM | 7/7/2021 1:39:23 PM | IVR call: balance | Received call for balance for account 10427375 undefined | 7 | 2 | 6813 | 78 | 78 | 7/7/2021 1:39:23 PM | ||||||||||||||||||||||||||||||
| 445431 | 5093 | 7/7/2021 1:38:28 PM | 7/7/2021 1:38:49 PM | IVR call: statement | Received call for statement for account 10286033 sent message: 928 | 8 | 2 | 1126 | 79 | 79 | 7/7/2021 1:38:49 PM | 116657 | |||||||||||||||||||||||||||||
| 445432 | 4942 | 7/7/2021 1:38:28 PM | 7/7/2021 1:38:29 PM | IVR call: balance | Received call for balance for account 10385779 undefined | 7 | 2 | 3198 | 78 | 78 | 7/7/2021 1:38:29 PM | ||||||||||||||||||||||||||||||
| 445425 | 5093 | 7/7/2021 1:36:13 PM | 7/7/2021 1:36:36 PM | IVR call: statement | Received call for statement for account 10286033 sent message: 927 | 8 | 2 | 1126 | 79 | 79 | 7/7/2021 1:36:36 PM | 116656 | |||||||||||||||||||||||||||||
| 445422 | 7765 | 7/7/2021 1:29:30 PM | 7/7/2021 1:30:02 PM | IVR call: statement | Received call for statement for account 10103302 sent message: 926 | 8 | 2 | 6812 | 79 | 79 | 7/7/2021 1:30:02 PM | 116655 | |||||||||||||||||||||||||||||
| 445387 | 5288 | 7/7/2021 1:02:28 PM | 7/7/2021 1:02:29 PM | IVR call: balance | Received call for balance for account 20359696 undefined | 7 | 2 | 4462 | 78 | 78 | 7/7/2021 1:02:29 PM | ||||||||||||||||||||||||||||||
| 445361 | 7764 | 7/7/2021 12:45:27 PM | 7/7/2021 12:45:27 PM | IVR call:$621 | Received call for $1315 for account 20107699 | 6811 | 7/7/2021 12:45:27 PM | ||||||||||||||||||||||||||||||||||
| 445359 | 7764 | 7/7/2021 12:43:58 PM | 7/7/2021 12:43:59 PM | IVR call:$620 | Received call for $1314 for account 20107699 | 6811 | 7/7/2021 12:43:59 PM | ||||||||||||||||||||||||||||||||||
| 445333 | 4515 | 7/7/2021 12:28:52 PM | 7/7/2021 12:28:54 PM | IVR call: balance | Received call for balance for account 10409736 undefined | 7 | 2 | 3845 | 78 | 78 | 7/7/2021 12:28:54 PM | ||||||||||||||||||||||||||||||
| 7763 | 7/7/2021 12:14:59 PM | 3/28/2022 7:08:29 AM | 6 months policy 20210627 | 6 months policy 20210627<br/><b>Journal Number</b>: [461142]<br/><b>Journal Amount</b>: [645238.42] | 27 | 3 | 6810 | 6 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-07-07T12:13:57.284Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-07T19:26:29.974Z"}] | 1 | 95 | 3/28/2022 7:08:29 AM | 6 | 2 | |||||||||||||||||||||||
| 445306 | 4515 | 7/7/2021 12:07:29 PM | 7/7/2021 12:07:53 PM | IVR call: statement | Received call for statement for account 10409736 sent message: 925 | 8 | 2 | 3845 | 79 | 79 | 7/7/2021 12:07:53 PM | 116654 | |||||||||||||||||||||||||||||
| 445303 | 7762 | 7/7/2021 12:04:47 PM | 7/7/2021 12:04:49 PM | IVR call: balance | Received call for balance for account 20215704 undefined | 7 | 2 | 6807 | 78 | 78 | 7/7/2021 12:04:49 PM | ||||||||||||||||||||||||||||||
| 445300 | 7762 | 7/7/2021 12:01:38 PM | 7/7/2021 12:01:39 PM | IVR call: balance | Received call for balance for account 20215704 undefined | 7 | 2 | 6807 | 78 | 78 | 7/7/2021 12:01:39 PM | ||||||||||||||||||||||||||||||
| 445299 | 7762 | 7/7/2021 12:00:41 PM | 7/7/2021 12:00:58 PM | IVR call: statement | Received call for statement for account 20215704 undefined | 6807 | 7/7/2021 12:00:58 PM | ||||||||||||||||||||||||||||||||||
| 445298 | 7761 | 7/7/2021 12:00:01 PM | 7/7/2021 12:00:03 PM | IVR call: balance | Received call for balance for account 10423878 undefined | 7 | 2 | 6806 | 78 | 78 | 7/7/2021 12:00:03 PM | ||||||||||||||||||||||||||||||
| 445252 | 7760 | 7/7/2021 11:20:22 AM | 7/7/2021 11:20:23 AM | IVR call:$619 | Received call for $1313 for account 10365543 | 6805 | 7/7/2021 11:20:23 AM | ||||||||||||||||||||||||||||||||||
| 445250 | 7759 | 7/7/2021 11:19:31 AM | 2/13/2022 11:44:19 AM | IVR call: balance | Received call for balance for account 10237152 undefined | 7 | 2 | 6804 | 78 | [{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T11:43:10.117Z"}] | 78 | 2/13/2022 11:44:19 AM | 214 |