Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 445634 | 4793 | 7/8/2021 5:54:30 AM | 7/8/2021 5:54:32 AM | IVR call: balance | Received call for balance for account 10212024 undefined | 7 | 2 | 4052 | 78 | 78 | 7/8/2021 5:54:32 AM | ||||||||||||||||||||||||||||||
| 445617 | 6026 | 7/8/2021 5:20:31 AM | 7/8/2021 5:20:32 AM | IVR call: balance | Received call for balance for account 10049226 undefined | 7 | 2 | 5160 | 78 | 78 | 7/8/2021 5:20:32 AM | ||||||||||||||||||||||||||||||
| 445606 | 7548 | 7/7/2021 11:40:53 PM | 7/7/2021 11:40:54 PM | IVR call: balance | Received call for balance for account 10267581 undefined | 7 | 2 | 6601 | 78 | 78 | 7/7/2021 11:40:54 PM | ||||||||||||||||||||||||||||||
| 445605 | 7773 | 7/7/2021 11:40:00 PM | 7/7/2021 11:40:02 PM | IVR call: balance | Received call for balance for account 20059653 undefined | 7 | 2 | 6820 | 78 | 78 | 7/7/2021 11:40:02 PM | ||||||||||||||||||||||||||||||
| 445604 | 7777 | 7/7/2021 11:39:14 PM | 7/7/2021 11:39:16 PM | IVR call: balance | Received call for balance for account 20427875 undefined | 7 | 2 | 6824 | 78 | 78 | 7/7/2021 11:39:16 PM | ||||||||||||||||||||||||||||||
| 445603 | 7776 | 7/7/2021 11:38:16 PM | 7/7/2021 11:38:19 PM | IVR call: balance | Received call for balance for account 20062649 undefined | 7 | 2 | 6823 | 78 | 78 | 7/7/2021 11:38:19 PM | ||||||||||||||||||||||||||||||
| 445602 | 7775 | 7/7/2021 11:21:48 PM | 7/7/2021 11:21:50 PM | IVR call: balance | Received call for balance for account 10281753 undefined | 7 | 2 | 6822 | 78 | 78 | 7/7/2021 11:21:50 PM | ||||||||||||||||||||||||||||||
| 445601 | 7774 | 7/7/2021 11:00:20 PM | 7/7/2021 11:00:22 PM | IVR call: balance | Received call for balance for account 20427064 undefined | 7 | 2 | 6821 | 78 | 78 | 7/7/2021 11:00:22 PM | ||||||||||||||||||||||||||||||
| 445597 | 7773 | 7/7/2021 10:53:11 PM | 7/7/2021 10:53:13 PM | IVR call: balance | Received call for balance for account 20059653 undefined | 7 | 2 | 6820 | 78 | 78 | 7/7/2021 10:53:13 PM | ||||||||||||||||||||||||||||||
| 445596 | 7772 | 7/7/2021 10:51:57 PM | 7/7/2021 10:51:59 PM | IVR call: balance | Received call for balance for account 20062215 undefined | 7 | 2 | 6819 | 78 | 78 | 7/7/2021 10:51:59 PM | ||||||||||||||||||||||||||||||
| 445595 | 7771 | 7/7/2021 10:50:29 PM | 7/7/2021 10:50:31 PM | IVR call: balance | Received call for balance for account 10249098 undefined | 7 | 2 | 6818 | 78 | 78 | 7/7/2021 10:50:31 PM | ||||||||||||||||||||||||||||||
| 445594 | 7771 | 7/7/2021 10:46:30 PM | 7/7/2021 10:46:32 PM | IVR call: balance | Received call for balance for account 10249098 undefined | 7 | 2 | 6818 | 78 | 78 | 7/7/2021 10:46:32 PM | ||||||||||||||||||||||||||||||
| 445592 | 7/7/2021 10:44:51 PM | 7/7/2021 10:44:52 PM | IVR call:$622 | Received call for $1316 for account undefined | 7/7/2021 10:44:52 PM | ||||||||||||||||||||||||||||||||||||
| 445542 | 7770 | 7/7/2021 4:18:02 PM | 7/7/2021 4:18:04 PM | IVR call: balance | Received call for balance for account 10417105 undefined | 7 | 2 | 6817 | 78 | 78 | 7/7/2021 4:18:04 PM | ||||||||||||||||||||||||||||||
| 445540 | 5688 | 7/7/2021 4:11:45 PM | 7/7/2021 4:11:47 PM | IVR call: balance | Received call for balance for account 10038961 undefined | 7 | 2 | 4843 | 78 | 78 | 7/7/2021 4:11:47 PM | ||||||||||||||||||||||||||||||
| 445527 | 6100 | 7/7/2021 3:58:51 PM | 7/7/2021 3:58:53 PM | IVR call: balance | Received call for balance for account 10005849 undefined | 7 | 2 | 5230 | 78 | 78 | 7/7/2021 3:58:53 PM | ||||||||||||||||||||||||||||||
| 445522 | 4632 | 7/7/2021 3:31:00 PM | 7/7/2021 3:31:02 PM | IVR call: balance | Received call for balance for account 10013805 undefined | 7 | 2 | 3930 | 78 | 78 | 7/7/2021 3:31:02 PM | ||||||||||||||||||||||||||||||
| 445489 | 5798 | 7/7/2021 2:34:20 PM | 7/7/2021 2:34:21 PM | IVR call: balance | Received call for balance for account 10006609 undefined | 7 | 2 | 4945 | 78 | 78 | 7/7/2021 2:34:21 PM | ||||||||||||||||||||||||||||||
| 445486 | 5798 | 7/7/2021 2:33:33 PM | 7/7/2021 2:33:34 PM | IVR call: balance | Received call for balance for account 10006609 undefined | 7 | 2 | 4945 | 78 | 78 | 7/7/2021 2:33:34 PM | ||||||||||||||||||||||||||||||
| 445484 | 7769 | 7/7/2021 2:33:24 PM | 7/7/2021 2:33:57 PM | IVR call: statement | Received call for statement for account 10394417 sent message: 929 | 8 | 2 | 6816 | 79 | 79 | 7/7/2021 2:33:57 PM | 116658 |