Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 447051 | 6164 | 7/9/2021 4:59:45 PM | 7/9/2021 4:59:46 PM | IVR call: balance | Received call for balance for account 10407941 undefined | 7 | 2 | 5293 | 78 | 78 | 7/9/2021 4:59:46 PM | ||||||||||||||||||||||||||||||
| 447006 | 4967 | 7/9/2021 3:45:04 PM | 7/9/2021 3:45:06 PM | IVR call: balance | Received call for balance for account 10102083 undefined | 7 | 2 | 4158 | 78 | 78 | 7/9/2021 3:45:06 PM | ||||||||||||||||||||||||||||||
| 446999 | 7631 | 7/9/2021 3:26:31 PM | 7/9/2021 3:26:58 PM | IVR call: statement | Received call for statement for account 10020273 sent message: 958 | 8 | 2 | 6683 | 79 | 79 | 7/9/2021 3:26:58 PM | 116687 | |||||||||||||||||||||||||||||
| 446998 | 7851 | 7/9/2021 3:22:57 PM | 7/9/2021 3:22:59 PM | IVR call: balance | Received call for balance for account 10115296 undefined | 7 | 2 | 6892 | 78 | 78 | 7/9/2021 3:22:59 PM | ||||||||||||||||||||||||||||||
| 446989 | 7851 | 7/9/2021 2:57:06 PM | 7/9/2021 2:57:08 PM | IVR call: balance | Received call for balance for account 10115296 undefined | 7 | 2 | 6892 | 78 | 78 | 7/9/2021 2:57:08 PM | ||||||||||||||||||||||||||||||
| 7850 | 7/9/2021 1:17:12 PM | 5/17/2022 7:24:29 AM | Reading Incorrect | <span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Reading Incorrect : READING CHANGED FROM 2016.04 TILL 2017.04</span><br><b>Journal Number</b>: [462651]<div><br></div><div>journal deleted send to billing at mdantsane .No proof of change readings like 99.</div> | 23 | 3 | 6891 | 4 | 1 | 1 | 44 | [{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-09T13:16:10.140Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-16T09:03:34.070Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-05-17T07:20:52.816Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-05-17T07:24:11.574Z"}] | 1 | 111 | 4 | 4 | |||||||||||||||||||||||||
| 446924 | 5286 | 7/9/2021 1:12:00 PM | 7/9/2021 1:12:01 PM | IVR call: balance | Received call for balance for account 10037418 undefined | 7 | 2 | 4461 | 78 | 78 | 7/9/2021 1:12:01 PM | ||||||||||||||||||||||||||||||
| 446922 | 5286 | 7/9/2021 1:09:01 PM | 7/9/2021 1:09:02 PM | IVR call: balance | Received call for balance for account 10037418 undefined | 7 | 2 | 4461 | 78 | 78 | 7/9/2021 1:09:02 PM | ||||||||||||||||||||||||||||||
| 446919 | 7847 | 7/9/2021 1:07:47 PM | 7/9/2021 1:08:10 PM | IVR call: statement | Received call for statement for account 10072341 sent message: 957 | 8 | 2 | 6889 | 79 | 79 | 7/9/2021 1:08:10 PM | 116686 | |||||||||||||||||||||||||||||
| 446914 | 7849 | 7/9/2021 12:57:36 PM | 7/9/2021 12:57:38 PM | IVR call: balance | Received call for balance for account 20202864 undefined | 7 | 2 | 6890 | 78 | 78 | 7/9/2021 12:57:38 PM | ||||||||||||||||||||||||||||||
| 446910 | 7849 | 7/9/2021 12:56:21 PM | 7/9/2021 12:56:23 PM | IVR call: balance | Received call for balance for account 20202864 undefined | 7 | 2 | 6890 | 78 | 78 | 7/9/2021 12:56:23 PM | ||||||||||||||||||||||||||||||
| 446904 | 5282 | 7/9/2021 12:52:27 PM | 7/9/2021 12:52:29 PM | IVR call: balance | Received call for balance for account 10050443 undefined | 7 | 2 | 4457 | 78 | 78 | 7/9/2021 12:52:29 PM | ||||||||||||||||||||||||||||||
| 446902 | 5282 | 7/9/2021 12:51:05 PM | 7/9/2021 12:51:07 PM | IVR call: balance | Received call for balance for account 10050443 undefined | 7 | 2 | 4457 | 78 | 78 | 7/9/2021 12:51:07 PM | ||||||||||||||||||||||||||||||
| 446901 | 7846 | 7/9/2021 12:49:43 PM | 7/9/2021 12:50:20 PM | IVR call: statement | Received call for statement for account 10053297 sent message: 956 | 8 | 2 | 6888 | 79 | 79 | 7/9/2021 12:50:20 PM | 116685 | |||||||||||||||||||||||||||||
| 446895 | 5282 | 7/9/2021 12:47:00 PM | 7/9/2021 12:47:02 PM | IVR call: balance | Received call for balance for account 10050443 undefined | 7 | 2 | 4457 | 78 | 78 | 7/9/2021 12:47:02 PM | ||||||||||||||||||||||||||||||
| 446893 | 5798 | 7/9/2021 12:46:30 PM | 7/9/2021 12:46:32 PM | IVR call: balance | Received call for balance for account 10006609 undefined | 7 | 2 | 4945 | 78 | 78 | 7/9/2021 12:46:32 PM | ||||||||||||||||||||||||||||||
| 446883 | 7848 | 7/9/2021 12:17:43 PM | 11/5/2021 10:41:54 AM | IVR call: statement | Received call for statement for account 10414313 sent message: 955 | 8 | 2 | 2363 | 79 | [{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-05T10:41:55.421Z"}] | 79 | 11/5/2021 10:41:54 AM | 116684 | 12 | |||||||||||||||||||||||||||
| 446875 | 7847 | 7/9/2021 12:02:17 PM | 7/9/2021 12:02:19 PM | IVR call: balance | Received call for balance for account 10072341 undefined | 7 | 2 | 6889 | 78 | 78 | 7/9/2021 12:02:19 PM | ||||||||||||||||||||||||||||||
| 446872 | 7847 | 7/9/2021 12:00:17 PM | 7/9/2021 12:00:19 PM | IVR call: balance | Received call for balance for account 10072341 undefined | 7 | 2 | 6889 | 78 | 78 | 7/9/2021 12:00:19 PM | ||||||||||||||||||||||||||||||
| 446866 | 7846 | 7/9/2021 11:56:14 AM | 7/9/2021 11:56:15 AM | IVR call: balance | Received call for balance for account 10053297 undefined | 7 | 2 | 6888 | 78 | 78 | 7/9/2021 11:56:15 AM |