Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 447460 | 7860 | 7/10/2021 10:25:36 PM | 7/10/2021 10:25:37 PM | IVR call: balance | Received call for balance for account 20504706 undefined | 7 | 2 | 6901 | 78 | 78 | 7/10/2021 10:25:37 PM | ||||||||||||||||||||||||||||||
| 447424 | 7859 | 7/10/2021 4:33:10 PM | 7/10/2021 4:33:48 PM | IVR call: statement | Received call for statement for account 20439207 sent message: 961 | 8 | 2 | 6900 | 79 | 79 | 7/10/2021 4:33:48 PM | 116690 | |||||||||||||||||||||||||||||
| 447422 | 7859 | 7/10/2021 4:27:03 PM | 7/10/2021 4:27:46 PM | IVR call: meter-reading | Received call for meter-reading for account 20439207 Meter reading: [424019] Meter type: [electric] | 10 | 2 | 6900 | 81 | 81 | |||||||||||||||||||||||||||||||
| 447416 | 5779 | 7/10/2021 4:10:10 PM | 7/10/2021 4:10:11 PM | IVR call: balance | Received call for balance for account 10377811 undefined | 7 | 2 | 1261 | 78 | 78 | 7/10/2021 4:10:11 PM | ||||||||||||||||||||||||||||||
| 447415 | 7858 | 7/10/2021 4:09:37 PM | 7/10/2021 4:09:39 PM | IVR call: balance | Received call for balance for account 10011547 undefined | 7 | 2 | 6899 | 78 | 78 | 7/10/2021 4:09:39 PM | ||||||||||||||||||||||||||||||
| 447414 | 7858 | 7/10/2021 4:08:35 PM | 7/10/2021 4:08:36 PM | IVR call: balance | Received call for balance for account 10011547 undefined | 7 | 2 | 6899 | 78 | 78 | 7/10/2021 4:08:36 PM | ||||||||||||||||||||||||||||||
| 447413 | 5779 | 7/10/2021 4:08:34 PM | 7/10/2021 4:08:36 PM | IVR call: balance | Received call for balance for account 10377811 undefined | 7 | 2 | 1261 | 78 | 78 | 7/10/2021 4:08:36 PM | ||||||||||||||||||||||||||||||
| 447374 | 7857 | 7/10/2021 1:49:50 PM | 7/10/2021 1:49:52 PM | IVR call: balance | Received call for balance for account 20361737 undefined | 7 | 2 | 6898 | 78 | 78 | 7/10/2021 1:49:52 PM | ||||||||||||||||||||||||||||||
| 447373 | 7857 | 7/10/2021 1:48:42 PM | 7/10/2021 1:48:44 PM | IVR call: balance | Received call for balance for account 20361737 undefined | 7 | 2 | 6898 | 78 | 78 | 7/10/2021 1:48:44 PM | ||||||||||||||||||||||||||||||
| 447315 | 6304 | 7/10/2021 10:42:48 AM | 7/10/2021 10:43:40 AM | IVR call: statement | Received call for statement for account 10408690 sent message: 960 | 8 | 2 | 5427 | 79 | 79 | 7/10/2021 10:43:40 AM | 116689 | |||||||||||||||||||||||||||||
| 447314 | 6303 | 7/10/2021 10:38:23 AM | 7/10/2021 10:38:54 AM | IVR call: statement | Received call for statement for account 10315308 sent message: 959 | 8 | 2 | 5426 | 79 | 79 | 7/10/2021 10:38:54 AM | 116688 | |||||||||||||||||||||||||||||
| 447312 | 7856 | 7/10/2021 10:35:30 AM | 7/10/2021 10:35:32 AM | IVR call: balance | Received call for balance for account 10315803 undefined | 7 | 2 | 6897 | 78 | 78 | 7/10/2021 10:35:32 AM | ||||||||||||||||||||||||||||||
| 7855 | 7/10/2021 10:04:14 AM | 3/28/2022 7:25:06 AM | 06 MONTH POLICY ADJUSTMENT | 2021/05/31 billing adjusted with 06 month policy amendment.<div><br></div><br/><b>Journal Number</b>: [BJ71461798]<br/><b>Journal Amount</b>: [110043.98] | 27 | 3 | 6896 | 17 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-10T10:04:53.028Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-15T08:48:55.422Z"}] | 1 | 95 | 3/28/2022 7:25:06 AM | 17 | 2 | |||||||||||||||||||||||
| 447252 | 5990 | 7/10/2021 9:37:07 AM | 7/10/2021 9:37:09 AM | IVR call: balance | Received call for balance for account 10024808 undefined | 7 | 2 | 5125 | 78 | 78 | 7/10/2021 9:37:09 AM | ||||||||||||||||||||||||||||||
| 447158 | 6138 | 7/10/2021 7:29:32 AM | 7/10/2021 7:29:33 AM | IVR call: balance | Received call for balance for account 10386509 undefined | 7 | 2 | 5268 | 78 | 78 | 7/10/2021 7:29:33 AM | ||||||||||||||||||||||||||||||
| 447157 | 6138 | 7/10/2021 7:27:40 AM | 7/10/2021 7:27:41 AM | IVR call: balance | Received call for balance for account 10386509 undefined | 7 | 2 | 5268 | 78 | 78 | 7/10/2021 7:27:41 AM | ||||||||||||||||||||||||||||||
| 447156 | 6138 | 7/10/2021 7:26:44 AM | 7/10/2021 7:26:46 AM | IVR call: balance | Received call for balance for account 10386509 undefined | 7 | 2 | 5268 | 78 | 78 | 7/10/2021 7:26:46 AM | ||||||||||||||||||||||||||||||
| 447150 | 7853 | 7/10/2021 7:21:38 AM | 7/10/2021 7:21:39 AM | IVR call: balance | Received call for balance for account 10271601 undefined | 7 | 2 | 6894 | 78 | 78 | 7/10/2021 7:21:39 AM | ||||||||||||||||||||||||||||||
| 447083 | 7645 | 7/9/2021 7:43:47 PM | 7/9/2021 7:43:49 PM | IVR call: balance | Received call for balance for account 10249889 undefined | 7 | 2 | 6696 | 78 | 78 | 7/9/2021 7:43:49 PM | ||||||||||||||||||||||||||||||
| 447082 | 7852 | 7/9/2021 7:42:28 PM | 7/9/2021 7:42:30 PM | IVR call: balance | Received call for balance for account 10249882 undefined | 7 | 2 | 6893 | 78 | 78 | 7/9/2021 7:42:30 PM |