Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
447912 4551 7/12/2021 7:47:40 AM 7/12/2021 7:47:42 AM IVR call: balance Received call for balance for account 10389764 undefined 7 2 3872 78 78 7/12/2021 7:47:42 AM
447904 7445 7/12/2021 7:41:55 AM 7/12/2021 7:41:56 AM IVR call: balance Received call for balance for account 10040393 undefined 7 2 6510 78 78 7/12/2021 7:41:56 AM
447877 7878 7/12/2021 7:28:16 AM 8/7/2021 9:12:50 AM six months policy six months policy 30 2 2338 77 [{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-07T09:11:22.530Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-07T09:12:49.551Z"}] 77 116699 17
447875 5888 7/12/2021 7:26:53 AM 7/12/2021 7:26:54 AM IVR call: balance Received call for balance for account 10307628 undefined 7 2 5030 78 78 7/12/2021 7:26:54 AM
447873 6823 7/12/2021 7:26:04 AM 7/12/2021 7:26:27 AM IVR call: statement Received call for statement for account 10266000 sent message: 969 8 2 5937 79 79 7/12/2021 7:26:27 AM 116698
447872 5888 7/12/2021 7:25:50 AM 7/12/2021 7:25:52 AM IVR call: balance Received call for balance for account 10307628 undefined 7 2 5030 78 78 7/12/2021 7:25:52 AM
447868 5888 7/12/2021 7:24:38 AM 7/12/2021 7:24:39 AM IVR call: balance Received call for balance for account 10307628 undefined 7 2 5030 78 78 7/12/2021 7:24:39 AM
447860 7877 7/12/2021 7:20:47 AM 7/12/2021 7:20:47 AM IVR call: balance Received call for balance for account 10411553 undefined 7 2 6917 78 78 7/12/2021 7:20:47 AM
447853 7223 7/12/2021 7:16:13 AM 7/12/2021 7:16:14 AM IVR call: balance Received call for balance for account 10424733 undefined 7 2 6305 78 78 7/12/2021 7:16:14 AM
447851 5922 7/12/2021 7:15:53 AM 7/12/2021 7:16:45 AM IVR call: statement Received call for statement for account 10070503 sent message: 968 8 2 5061 79 79 7/12/2021 7:16:45 AM 116697
447848 7875 7/12/2021 7:14:58 AM 7/12/2021 7:15:13 AM IVR call: statement Received call for statement for account 10432300 undefined 6915 7/12/2021 7:15:13 AM
447844 7875 7/12/2021 7:13:59 AM 7/12/2021 7:13:59 AM IVR call:$633 Received call for $1327 for account 10432300 6915 7/12/2021 7:13:59 AM
447842 7874 7/12/2021 7:13:03 AM 7/12/2021 7:13:04 AM IVR call: balance Received call for balance for account 10285180 undefined 7 2 6914 78 78 7/12/2021 7:13:04 AM
447841 7875 7/12/2021 7:12:42 AM 7/12/2021 7:12:43 AM IVR call: balance Received call for balance for account 10432300 undefined 7 2 6915 78 78 7/12/2021 7:12:43 AM
447840 7876 7/12/2021 7:12:28 AM 7/12/2021 7:12:50 AM IVR call: statement Received call for statement for account 10285041 sent message: 967 8 2 6916 79 79 7/12/2021 7:12:50 AM 116696
447837 7875 7/12/2021 7:11:15 AM 7/12/2021 7:11:16 AM IVR call: balance Received call for balance for account 10432300 undefined 7 2 6915 78 78 7/12/2021 7:11:16 AM
447833 7874 7/12/2021 7:06:49 AM 7/12/2021 7:06:51 AM IVR call: balance Received call for balance for account 10285180 undefined 7 2 6914 78 78 7/12/2021 7:06:51 AM
447832 7873 7/12/2021 7:06:04 AM 7/12/2021 7:06:06 AM IVR call: balance Received call for balance for account 10371099 undefined 7 2 6913 78 78 7/12/2021 7:06:06 AM
447829 7872 7/12/2021 7:05:15 AM 7/12/2021 7:05:17 AM IVR call: balance Received call for balance for account 10152663 undefined 7 2 6912 78 78 7/12/2021 7:05:17 AM
447819 7871 7/12/2021 7:02:54 AM 7/12/2021 7:02:56 AM IVR call: balance Received call for balance for account 10013758 undefined 7 2 6911 78 78 7/12/2021 7:02:56 AM