Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 447912 | 4551 | 7/12/2021 7:47:40 AM | 7/12/2021 7:47:42 AM | IVR call: balance | Received call for balance for account 10389764 undefined | 7 | 2 | 3872 | 78 | 78 | 7/12/2021 7:47:42 AM | ||||||||||||||||||||||||||||||
| 447904 | 7445 | 7/12/2021 7:41:55 AM | 7/12/2021 7:41:56 AM | IVR call: balance | Received call for balance for account 10040393 undefined | 7 | 2 | 6510 | 78 | 78 | 7/12/2021 7:41:56 AM | ||||||||||||||||||||||||||||||
| 447877 | 7878 | 7/12/2021 7:28:16 AM | 8/7/2021 9:12:50 AM | six months policy | six months policy | 30 | 2 | 2338 | 77 | [{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-07T09:11:22.530Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-07T09:12:49.551Z"}] | 77 | 116699 | 17 | ||||||||||||||||||||||||||||
| 447875 | 5888 | 7/12/2021 7:26:53 AM | 7/12/2021 7:26:54 AM | IVR call: balance | Received call for balance for account 10307628 undefined | 7 | 2 | 5030 | 78 | 78 | 7/12/2021 7:26:54 AM | ||||||||||||||||||||||||||||||
| 447873 | 6823 | 7/12/2021 7:26:04 AM | 7/12/2021 7:26:27 AM | IVR call: statement | Received call for statement for account 10266000 sent message: 969 | 8 | 2 | 5937 | 79 | 79 | 7/12/2021 7:26:27 AM | 116698 | |||||||||||||||||||||||||||||
| 447872 | 5888 | 7/12/2021 7:25:50 AM | 7/12/2021 7:25:52 AM | IVR call: balance | Received call for balance for account 10307628 undefined | 7 | 2 | 5030 | 78 | 78 | 7/12/2021 7:25:52 AM | ||||||||||||||||||||||||||||||
| 447868 | 5888 | 7/12/2021 7:24:38 AM | 7/12/2021 7:24:39 AM | IVR call: balance | Received call for balance for account 10307628 undefined | 7 | 2 | 5030 | 78 | 78 | 7/12/2021 7:24:39 AM | ||||||||||||||||||||||||||||||
| 447860 | 7877 | 7/12/2021 7:20:47 AM | 7/12/2021 7:20:47 AM | IVR call: balance | Received call for balance for account 10411553 undefined | 7 | 2 | 6917 | 78 | 78 | 7/12/2021 7:20:47 AM | ||||||||||||||||||||||||||||||
| 447853 | 7223 | 7/12/2021 7:16:13 AM | 7/12/2021 7:16:14 AM | IVR call: balance | Received call for balance for account 10424733 undefined | 7 | 2 | 6305 | 78 | 78 | 7/12/2021 7:16:14 AM | ||||||||||||||||||||||||||||||
| 447851 | 5922 | 7/12/2021 7:15:53 AM | 7/12/2021 7:16:45 AM | IVR call: statement | Received call for statement for account 10070503 sent message: 968 | 8 | 2 | 5061 | 79 | 79 | 7/12/2021 7:16:45 AM | 116697 | |||||||||||||||||||||||||||||
| 447848 | 7875 | 7/12/2021 7:14:58 AM | 7/12/2021 7:15:13 AM | IVR call: statement | Received call for statement for account 10432300 undefined | 6915 | 7/12/2021 7:15:13 AM | ||||||||||||||||||||||||||||||||||
| 447844 | 7875 | 7/12/2021 7:13:59 AM | 7/12/2021 7:13:59 AM | IVR call:$633 | Received call for $1327 for account 10432300 | 6915 | 7/12/2021 7:13:59 AM | ||||||||||||||||||||||||||||||||||
| 447842 | 7874 | 7/12/2021 7:13:03 AM | 7/12/2021 7:13:04 AM | IVR call: balance | Received call for balance for account 10285180 undefined | 7 | 2 | 6914 | 78 | 78 | 7/12/2021 7:13:04 AM | ||||||||||||||||||||||||||||||
| 447841 | 7875 | 7/12/2021 7:12:42 AM | 7/12/2021 7:12:43 AM | IVR call: balance | Received call for balance for account 10432300 undefined | 7 | 2 | 6915 | 78 | 78 | 7/12/2021 7:12:43 AM | ||||||||||||||||||||||||||||||
| 447840 | 7876 | 7/12/2021 7:12:28 AM | 7/12/2021 7:12:50 AM | IVR call: statement | Received call for statement for account 10285041 sent message: 967 | 8 | 2 | 6916 | 79 | 79 | 7/12/2021 7:12:50 AM | 116696 | |||||||||||||||||||||||||||||
| 447837 | 7875 | 7/12/2021 7:11:15 AM | 7/12/2021 7:11:16 AM | IVR call: balance | Received call for balance for account 10432300 undefined | 7 | 2 | 6915 | 78 | 78 | 7/12/2021 7:11:16 AM | ||||||||||||||||||||||||||||||
| 447833 | 7874 | 7/12/2021 7:06:49 AM | 7/12/2021 7:06:51 AM | IVR call: balance | Received call for balance for account 10285180 undefined | 7 | 2 | 6914 | 78 | 78 | 7/12/2021 7:06:51 AM | ||||||||||||||||||||||||||||||
| 447832 | 7873 | 7/12/2021 7:06:04 AM | 7/12/2021 7:06:06 AM | IVR call: balance | Received call for balance for account 10371099 undefined | 7 | 2 | 6913 | 78 | 78 | 7/12/2021 7:06:06 AM | ||||||||||||||||||||||||||||||
| 447829 | 7872 | 7/12/2021 7:05:15 AM | 7/12/2021 7:05:17 AM | IVR call: balance | Received call for balance for account 10152663 undefined | 7 | 2 | 6912 | 78 | 78 | 7/12/2021 7:05:17 AM | ||||||||||||||||||||||||||||||
| 447819 | 7871 | 7/12/2021 7:02:54 AM | 7/12/2021 7:02:56 AM | IVR call: balance | Received call for balance for account 10013758 undefined | 7 | 2 | 6911 | 78 | 78 | 7/12/2021 7:02:56 AM |