Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 448449 | 6081 | 7/12/2021 12:01:22 PM | 7/12/2021 12:01:23 PM | IVR call: balance | Received call for balance for account 10020604 undefined | 7 | 2 | 5212 | 78 | 78 | 7/12/2021 12:01:23 PM | ||||||||||||||||||||||||||||||
| 448448 | 5818 | 7/12/2021 12:01:10 PM | 7/12/2021 12:01:12 PM | IVR call: balance | Received call for balance for account 10299124 undefined | 7 | 2 | 4964 | 78 | 78 | 7/12/2021 12:01:12 PM | ||||||||||||||||||||||||||||||
| 448427 | 4912 | 7/12/2021 11:55:21 AM | 7/12/2021 11:55:23 AM | IVR call: balance | Received call for balance for account 10390047 undefined | 7 | 2 | 4109 | 78 | 78 | 7/12/2021 11:55:23 AM | ||||||||||||||||||||||||||||||
| 448332 | 5544 | 7/12/2021 11:21:53 AM | 7/12/2021 11:21:53 AM | IVR call:$641 | Received call for $1335 for account 10366989 | 4710 | 7/12/2021 11:21:53 AM | ||||||||||||||||||||||||||||||||||
| 448322 | 7902 | 7/12/2021 11:16:10 AM | 7/12/2021 11:16:10 AM | IVR call:$640 | Received call for $1334 for account 10009372 | 6940 | 7/12/2021 11:16:10 AM | ||||||||||||||||||||||||||||||||||
| 448311 | 7902 | 7/12/2021 11:12:27 AM | 7/12/2021 11:12:47 AM | IVR call: statement | Received call for statement for account 10009372 sent message: 987 | 8 | 2 | 6940 | 79 | 79 | 7/12/2021 11:12:47 AM | 116716 | |||||||||||||||||||||||||||||
| 448290 | 7618 | 7/12/2021 11:05:08 AM | 7/12/2021 11:05:41 AM | IVR call: statement | Received call for statement for account 20179044 sent message: 986 | 8 | 2 | 3655 | 79 | 79 | 7/12/2021 11:05:41 AM | 116715 | |||||||||||||||||||||||||||||
| 448276 | 7901 | 7/12/2021 10:55:03 AM | 7/12/2021 10:55:04 AM | IVR call: balance | Received call for balance for account 10048363 undefined | 7 | 2 | 6939 | 78 | 78 | 7/12/2021 10:55:04 AM | ||||||||||||||||||||||||||||||
| 448273 | 7901 | 7/12/2021 10:53:19 AM | 7/12/2021 10:53:21 AM | IVR call: balance | Received call for balance for account 10048363 undefined | 7 | 2 | 6939 | 78 | 78 | 7/12/2021 10:53:21 AM | ||||||||||||||||||||||||||||||
| 448241 | 5807 | 7/12/2021 10:45:14 AM | 7/12/2021 10:45:16 AM | IVR call: balance | Received call for balance for account 10008932 undefined | 7 | 2 | 4953 | 78 | 78 | 7/12/2021 10:45:16 AM | ||||||||||||||||||||||||||||||
| 448234 | 5802 | 7/12/2021 10:43:37 AM | 7/12/2021 10:43:39 AM | IVR call: balance | Received call for balance for account 10008934 undefined | 7 | 2 | 4948 | 78 | 78 | 7/12/2021 10:43:39 AM | ||||||||||||||||||||||||||||||
| 448223 | 7900 | 7/12/2021 10:37:18 AM | 7/12/2021 10:37:42 AM | IVR call: statement | Received call for statement for account 10281443 sent message: 985 | 8 | 2 | 6938 | 79 | 79 | 7/12/2021 10:37:42 AM | 116714 | |||||||||||||||||||||||||||||
| 448219 | 6796 | 7/12/2021 10:36:07 AM | 7/12/2021 10:36:28 AM | IVR call: statement | Received call for statement for account 10350124 sent message: 984 | 8 | 2 | 5912 | 79 | 79 | 7/12/2021 10:36:28 AM | 116713 | |||||||||||||||||||||||||||||
| 448198 | 5902 | 7/12/2021 10:29:06 AM | 7/12/2021 10:29:07 AM | IVR call: balance | Received call for balance for account 10004564 undefined | 7 | 2 | 5043 | 78 | 78 | 7/12/2021 10:29:07 AM | ||||||||||||||||||||||||||||||
| 448197 | 5673 | 7/12/2021 10:28:28 AM | 7/12/2021 10:28:30 AM | IVR call: balance | Received call for balance for account 10275320 undefined | 7 | 2 | 4829 | 78 | 78 | 7/12/2021 10:28:30 AM | ||||||||||||||||||||||||||||||
| 448181 | 7900 | 7/12/2021 10:22:00 AM | 7/12/2021 10:22:01 AM | IVR call: balance | Received call for balance for account 10281443 undefined | 7 | 2 | 6938 | 78 | 78 | 7/12/2021 10:22:01 AM | ||||||||||||||||||||||||||||||
| 448168 | 7898 | 7/12/2021 10:17:37 AM | 7/12/2021 10:17:38 AM | IVR call: balance | Received call for balance for account 10012694 undefined | 7 | 2 | 6937 | 78 | 78 | 7/12/2021 10:17:38 AM | ||||||||||||||||||||||||||||||
| 448163 | 7897 | 7/12/2021 10:15:44 AM | 7/12/2021 10:15:46 AM | IVR call: balance | Received call for balance for account 10392563 undefined | 7 | 2 | 6936 | 78 | 78 | 7/12/2021 10:15:46 AM | ||||||||||||||||||||||||||||||
| 448154 | 7223 | 7/12/2021 10:11:38 AM | 7/12/2021 10:11:39 AM | IVR call: balance | Received call for balance for account 10424733 undefined | 7 | 2 | 6305 | 78 | 78 | 7/12/2021 10:11:39 AM | ||||||||||||||||||||||||||||||
| 448149 | 7223 | 7/12/2021 10:09:49 AM | 7/12/2021 10:09:51 AM | IVR call: balance | Received call for balance for account 10424733 undefined | 7 | 2 | 6305 | 78 | 78 | 7/12/2021 10:09:51 AM |