Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 448635 | 7908 | 7/12/2021 1:18:43 PM | 7/12/2021 1:19:04 PM | IVR call: statement | Received call for statement for account 10398280 sent message: 991 | 8 | 2 | 6946 | 79 | 79 | 7/12/2021 1:19:04 PM | 116720 | |||||||||||||||||||||||||||||
| 448621 | 5941 | 7/12/2021 1:14:26 PM | 7/12/2021 1:14:27 PM | IVR call: balance | Received call for balance for account 10037204 undefined | 7 | 2 | 5079 | 78 | 78 | 7/12/2021 1:14:27 PM | ||||||||||||||||||||||||||||||
| 448605 | 7907 | 7/12/2021 1:08:28 PM | 7/12/2021 1:08:30 PM | IVR call: balance | Received call for balance for account 10380840 undefined | 7 | 2 | 6945 | 78 | 78 | 7/12/2021 1:08:30 PM | ||||||||||||||||||||||||||||||
| 448595 | 7906 | 7/12/2021 1:06:47 PM | 7/12/2021 1:07:09 PM | IVR call: statement | Received call for statement for account 10395879 sent message: 990 | 8 | 2 | 6944 | 79 | 79 | 7/12/2021 1:07:09 PM | 116719 | |||||||||||||||||||||||||||||
| 448572 | 7905 | 7/12/2021 12:59:09 PM | 7/12/2021 12:59:11 PM | IVR call: balance | Received call for balance for account 20471264 undefined | 7 | 2 | 6943 | 78 | 78 | 7/12/2021 12:59:11 PM | ||||||||||||||||||||||||||||||
| 448549 | 7904 | 7/12/2021 12:53:48 PM | 7/12/2021 12:54:06 PM | IVR call: statement | Received call for statement for account 10428615 sent message: 989 | 8 | 2 | 6942 | 79 | 79 | 7/12/2021 12:54:06 PM | 116718 | |||||||||||||||||||||||||||||
| 448548 | 6081 | 7/12/2021 12:53:37 PM | 7/12/2021 12:53:38 PM | IVR call: balance | Received call for balance for account 10020604 undefined | 7 | 2 | 5212 | 78 | 78 | 7/12/2021 12:53:38 PM | ||||||||||||||||||||||||||||||
| 448546 | 6081 | 7/12/2021 12:52:54 PM | 7/12/2021 12:52:55 PM | IVR call: balance | Received call for balance for account 10020604 undefined | 7 | 2 | 5212 | 78 | 78 | 7/12/2021 12:52:55 PM | ||||||||||||||||||||||||||||||
| 448528 | 6003 | 7/12/2021 12:48:15 PM | 7/12/2021 12:48:33 PM | IVR call: meter-reading | Received call for meter-reading for account 10071518 Meter reading: [2563] Meter type: [water] | 10 | 2 | 338 | 81 | 81 | |||||||||||||||||||||||||||||||
| 448503 | 6081 | 7/12/2021 12:39:06 PM | 7/12/2021 12:39:07 PM | IVR call: balance | Received call for balance for account 10020604 undefined | 7 | 2 | 5212 | 78 | 78 | 7/12/2021 12:39:07 PM | ||||||||||||||||||||||||||||||
| 448502 | 6081 | 7/12/2021 12:38:12 PM | 7/12/2021 12:38:14 PM | IVR call: balance | Received call for balance for account 10020604 undefined | 7 | 2 | 5212 | 78 | 78 | 7/12/2021 12:38:14 PM | ||||||||||||||||||||||||||||||
| 448499 | 6081 | 7/12/2021 12:37:28 PM | 7/12/2021 12:37:29 PM | IVR call: balance | Received call for balance for account 10020604 undefined | 7 | 2 | 5212 | 78 | 78 | 7/12/2021 12:37:29 PM | ||||||||||||||||||||||||||||||
| 448496 | 7903 | 7/12/2021 12:34:54 PM | 7/12/2021 12:35:15 PM | IVR call: statement | Received call for statement for account 10004961 sent message: 988 | 8 | 2 | 6941 | 79 | 79 | 7/12/2021 12:35:15 PM | 116717 | |||||||||||||||||||||||||||||
| 448489 | 7903 | 7/12/2021 12:31:23 PM | 7/12/2021 12:31:25 PM | IVR call: balance | Received call for balance for account 10004961 undefined | 7 | 2 | 6941 | 78 | 78 | 7/12/2021 12:31:25 PM | ||||||||||||||||||||||||||||||
| 448475 | 6081 | 7/12/2021 12:20:30 PM | 7/12/2021 12:20:31 PM | IVR call: balance | Received call for balance for account 10020604 undefined | 7 | 2 | 5212 | 78 | 78 | 7/12/2021 12:20:31 PM | ||||||||||||||||||||||||||||||
| 448471 | 6081 | 7/12/2021 12:19:44 PM | 7/12/2021 12:19:45 PM | IVR call: balance | Received call for balance for account 10020604 undefined | 7 | 2 | 5212 | 78 | 78 | 7/12/2021 12:19:45 PM | ||||||||||||||||||||||||||||||
| 448467 | 6081 | 7/12/2021 12:18:56 PM | 7/12/2021 12:18:58 PM | IVR call: balance | Received call for balance for account 10020604 undefined | 7 | 2 | 5212 | 78 | 78 | 7/12/2021 12:18:58 PM | ||||||||||||||||||||||||||||||
| 448461 | 5673 | 7/12/2021 12:12:25 PM | 7/12/2021 12:12:26 PM | IVR call:$642 | Received call for $1336 for account 10275320 | 4829 | 7/12/2021 12:12:26 PM | ||||||||||||||||||||||||||||||||||
| 448452 | 6081 | 7/12/2021 12:03:15 PM | 7/12/2021 12:03:16 PM | IVR call: balance | Received call for balance for account 10020604 undefined | 7 | 2 | 5212 | 78 | 78 | 7/12/2021 12:03:16 PM | ||||||||||||||||||||||||||||||
| 448451 | 6081 | 7/12/2021 12:02:14 PM | 7/12/2021 12:02:15 PM | IVR call: balance | Received call for balance for account 10020604 undefined | 7 | 2 | 5212 | 78 | 78 | 7/12/2021 12:02:15 PM |