Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1077549 40129 2/27/2023 7:42:27 AM 2/27/2023 7:42:44 AM IVR call: statement Received call for statement for account 10440970 sent message: 36288 8 2 28656 79
1077544 40128 2/27/2023 7:40:58 AM 2/27/2023 7:41:00 AM IVR call: balance Received call for balance for account 10432200 undefined 7 2 7608 78
1077543 40127 2/27/2023 7:40:39 AM 2/27/2023 7:40:40 AM IVR call: balance Received call for balance for account 10111254 undefined 7 2 30196 78
1077541 40126 2/27/2023 7:40:34 AM 2/27/2023 7:41:14 AM IVR call: statement Received call for statement for account 10273548 sent message: 36287 8 2 28650 79
1077539 40125 2/27/2023 7:39:27 AM 2/27/2023 7:39:28 AM IVR call: balance Received call for balance for account 10299930 undefined 7 2 12872 78
1077522 40124 2/27/2023 7:34:18 AM 2/27/2023 7:34:19 AM IVR call: balance Received call for balance for account 10440580 undefined 7 2 28437 78
40123 2/27/2023 7:32:05 AM 4/12/2023 1:08:13 PM six months policy QRC Response : DATE 27/03/2023<div>Leak credit applied for 08/2020-01/2021 ave19,Journal submited for review and authorisation .</div><br/><b>Journal Number</b>: [186397]<br/><b>Journal Amount</b>: [193911.56] 27 3 31168 110 15 2 23 1 96 4/12/2023 1:08:06 PM 2 205 2
1077464 40122 2/27/2023 7:17:44 AM 2/27/2023 7:17:46 AM IVR call: balance Received call for balance for account 10107916 undefined 7 2 23262 78
1077455 40121 2/27/2023 7:15:56 AM 2/27/2023 7:15:58 AM IVR call: balance Received call for balance for account 10425570 undefined 7 2 8009 78
1077448 40120 2/27/2023 7:14:51 AM 2/27/2023 7:14:52 AM IVR call: balance Received call for balance for account 10414754 undefined 7 2 18711 78
1077437 40119 2/27/2023 7:12:36 AM 2/27/2023 7:12:37 AM IVR call: balance Received call for balance for account 10399044 undefined 7 2 9012 78
1077434 40118 2/27/2023 7:11:38 AM 2/27/2023 7:11:39 AM IVR call: balance Received call for balance for account 10400363 undefined 7 2 18707 78
1077433 40117 2/27/2023 7:11:18 AM 2/27/2023 7:11:20 AM IVR call: balance Received call for balance for account 10006667 undefined 7 2 7194 78
1077432 40116 2/27/2023 7:10:43 AM 2/27/2023 7:10:44 AM IVR call: balance Received call for balance for account 10384189 undefined 7 2 7573 78
1077431 40115 2/27/2023 7:10:19 AM 2/27/2023 7:10:20 AM IVR call: balance Received call for balance for account 10400362 undefined 7 2 18706 78
1077428 40114 2/27/2023 7:09:42 AM 2/27/2023 7:09:44 AM IVR call: balance Received call for balance for account 10384189 undefined 7 2 7573 78
1077421 40113 2/27/2023 7:08:23 AM 2/27/2023 7:08:24 AM IVR call: balance Received call for balance for account 10400361 undefined 7 2 18705 78
1077406 40112 2/27/2023 7:04:57 AM 2/27/2023 7:04:59 AM IVR call: balance Received call for balance for account 10427221 undefined 7 2 6031 78
1077403 40111 2/27/2023 7:04:35 AM 2/27/2023 7:04:36 AM IVR call: balance Received call for balance for account 10387143 undefined 7 2 6110 78
1077397 40110 2/27/2023 7:03:35 AM 2/27/2023 7:03:35 AM IVR call:? Received call for ? for account 10198270 34