Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 449832 | 5855 | 7/13/2021 1:21:49 PM | 7/13/2021 1:21:51 PM | IVR call: balance | Received call for balance for account 10006163 undefined | 7 | 2 | 752 | 78 | 78 | 7/13/2021 1:21:51 PM | ||||||||||||||||||||||||||||||
| 449817 | 7936 | 7/13/2021 12:54:15 PM | 7/13/2021 12:54:33 PM | IVR call: statement | Received call for statement for account 10424176 sent message: 1010 | 8 | 2 | 6973 | 79 | 79 | 7/13/2021 12:54:33 PM | 116739 | |||||||||||||||||||||||||||||
| 449813 | 7935 | 7/13/2021 12:51:13 PM | 7/13/2021 12:51:32 PM | IVR call: statement | Received call for statement for account 10392241 sent message: 1009 | 8 | 2 | 6972 | 79 | 79 | 7/13/2021 12:51:32 PM | 116738 | |||||||||||||||||||||||||||||
| 449807 | 6451 | 7/13/2021 12:49:50 PM | 7/13/2021 12:49:52 PM | IVR call: balance | Received call for balance for account 10362241 undefined | 7 | 2 | 5569 | 78 | 78 | 7/13/2021 12:49:52 PM | ||||||||||||||||||||||||||||||
| 449804 | 7934 | 7/13/2021 12:45:37 PM | 7/13/2021 12:45:39 PM | IVR call: balance | Received call for balance for account 10429748 undefined | 7 | 2 | 6971 | 78 | 78 | 7/13/2021 12:45:39 PM | ||||||||||||||||||||||||||||||
| 449748 | 7933 | 7/13/2021 12:09:28 PM | 7/13/2021 12:09:48 PM | IVR call: statement | Received call for statement for account 10013359 sent message: 1008 | 8 | 2 | 6970 | 79 | 79 | 7/13/2021 12:09:48 PM | 116737 | |||||||||||||||||||||||||||||
| 449740 | 6443 | 7/13/2021 12:04:32 PM | 7/13/2021 12:04:53 PM | IVR call: statement | Received call for statement for account 10391918 sent message: 1007 | 8 | 2 | 5561 | 79 | 79 | 7/13/2021 12:04:53 PM | 116736 | |||||||||||||||||||||||||||||
| 449723 | 7381 | 7/13/2021 11:49:26 AM | 7/13/2021 11:49:28 AM | IVR call: balance | Received call for balance for account 10028212 undefined | 7 | 2 | 6454 | 78 | 78 | 7/13/2021 11:49:28 AM | ||||||||||||||||||||||||||||||
| 449710 | 7932 | 7/13/2021 11:40:31 AM | 7/13/2021 11:41:00 AM | IVR call: statement | Received call for statement for account 10144728 sent message: 1006 | 8 | 2 | 6969 | 79 | 79 | 7/13/2021 11:41:00 AM | 116735 | |||||||||||||||||||||||||||||
| 449696 | 5988 | 7/13/2021 11:29:43 AM | 7/13/2021 11:29:45 AM | IVR call: balance | Received call for balance for account 10070070 undefined | 7 | 2 | 5124 | 78 | 78 | 7/13/2021 11:29:45 AM | ||||||||||||||||||||||||||||||
| 449692 | 5988 | 7/13/2021 11:28:49 AM | 7/13/2021 11:28:51 AM | IVR call: balance | Received call for balance for account 10070070 undefined | 7 | 2 | 5124 | 78 | 78 | 7/13/2021 11:28:51 AM | ||||||||||||||||||||||||||||||
| 449641 | 7929 | 7/13/2021 11:10:08 AM | 7/13/2021 11:10:10 AM | IVR call: balance | Received call for balance for account 10284332 undefined | 7 | 2 | 6966 | 78 | 78 | 7/13/2021 11:10:10 AM | ||||||||||||||||||||||||||||||
| 449637 | 7381 | 7/13/2021 11:09:12 AM | 7/13/2021 11:09:12 AM | IVR call: balance | Received call for balance for account 10028212 undefined | 7 | 2 | 6454 | 78 | 78 | 7/13/2021 11:09:12 AM | ||||||||||||||||||||||||||||||
| 449636 | 7931 | 7/13/2021 11:09:09 AM | 7/13/2021 11:09:10 AM | IVR call: balance | Received call for balance for account 10173042 undefined | 7 | 2 | 6968 | 78 | 78 | 7/13/2021 11:09:10 AM | ||||||||||||||||||||||||||||||
| 449633 | 7930 | 7/13/2021 11:08:09 AM | 7/13/2021 11:08:31 AM | IVR call: statement | Received call for statement for account 10399259 sent message: 1005 | 8 | 2 | 6967 | 79 | 79 | 7/13/2021 11:08:31 AM | 116734 | |||||||||||||||||||||||||||||
| 449612 | 7929 | 7/13/2021 11:04:48 AM | 7/13/2021 11:04:50 AM | IVR call: balance | Received call for balance for account 10284332 undefined | 7 | 2 | 6966 | 78 | 78 | 7/13/2021 11:04:50 AM | ||||||||||||||||||||||||||||||
| 449609 | 7381 | 7/13/2021 11:01:43 AM | 7/13/2021 11:01:44 AM | IVR call: balance | Received call for balance for account 10028212 undefined | 7 | 2 | 6454 | 78 | 78 | 7/13/2021 11:01:44 AM | ||||||||||||||||||||||||||||||
| 449583 | 7928 | 7/13/2021 10:49:52 AM | 7/13/2021 10:49:54 AM | IVR call: balance | Received call for balance for account 10388236 undefined | 7 | 2 | 6965 | 78 | 78 | 7/13/2021 10:49:54 AM | ||||||||||||||||||||||||||||||
| 449578 | 7927 | 7/13/2021 10:46:44 AM | 7/13/2021 10:46:46 AM | IVR call: balance | Received call for balance for account 10367340 undefined | 7 | 2 | 6964 | 78 | 78 | 7/13/2021 10:46:46 AM | ||||||||||||||||||||||||||||||
| 7926 | 7/13/2021 10:46:10 AM | 11/12/2021 8:48:13 AM | six months policy | journal processed 13/07/2021<br><b>Journal Number</b>: [507830]<div><br></div><div><b>RESPONSE QRC</b>: Six Month Policy ,Journal {507830}Authorized</div> | 27 | 3 | 6963 | 8 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-07-13T10:46:12.416Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-14T10:28:31.026Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-12T08:44:52.842Z"}] | 1 | 101 | 230 | 11/12/2021 8:48:13 AM | 8 | 230 |