Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 450376 | 7876 | 7/14/2021 7:42:35 AM | 7/14/2021 7:42:57 AM | IVR call: statement | Received call for statement for account 10285041 sent message: 1016 | 8 | 2 | 6916 | 79 | 79 | 7/14/2021 7:42:57 AM | 116745 | |||||||||||||||||||||||||||||
| 7943 | 7/14/2021 7:41:19 AM | 4/12/2022 9:39:10 AM | leak credit | Journal Done<br/><b>Journal Number</b>: [460220]<br/><b>Journal Amount</b>: [-R32,859.71] | 27 | 3 | 6980 | 4 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"17","un":"cwayitak","dt":"2021-07-14T07:40:14.075Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-14T14:48:40.560Z"}] | 1 | 96 | 4/12/2022 9:39:10 AM | 4 | 3 | |||||||||||||||||||||||
| 450354 | 7824 | 7/14/2021 7:32:03 AM | 7/14/2021 7:32:21 AM | IVR call: statement | Received call for statement for account 10432748 sent message: 1015 | 8 | 2 | 6866 | 79 | 79 | 7/14/2021 7:32:21 AM | 116744 | |||||||||||||||||||||||||||||
| 450351 | 6663 | 7/14/2021 7:30:47 AM | 7/14/2021 7:31:32 AM | IVR call: statement | Received call for statement for account 10049294 sent message: 1014 | 8 | 2 | 5783 | 79 | 79 | 7/14/2021 7:31:32 AM | 116743 | |||||||||||||||||||||||||||||
| 450310 | 7942 | 7/14/2021 7:13:57 AM | 7/14/2021 7:13:59 AM | IVR call: balance | Received call for balance for account 20133071 undefined | 7 | 2 | 6979 | 78 | 78 | 7/14/2021 7:13:59 AM | ||||||||||||||||||||||||||||||
| 450301 | 7941 | 7/14/2021 7:08:10 AM | 7/14/2021 7:09:12 AM | IVR call: statement | Received call for statement for account 10408091 undefined | 6978 | 7/14/2021 7:09:12 AM | ||||||||||||||||||||||||||||||||||
| 450282 | 7940 | 7/14/2021 6:59:47 AM | 7/14/2021 6:59:48 AM | IVR call: balance | Received call for balance for account 10312588 undefined | 7 | 2 | 6977 | 78 | 78 | 7/14/2021 6:59:48 AM | ||||||||||||||||||||||||||||||
| 450255 | 7939 | 7/14/2021 6:45:48 AM | 7/14/2021 6:45:50 AM | IVR call: balance | Received call for balance for account 10264622 undefined | 7 | 2 | 6976 | 78 | 78 | 7/14/2021 6:45:50 AM | ||||||||||||||||||||||||||||||
| 450233 | 5410 | 7/14/2021 6:37:13 AM | 7/14/2021 6:37:34 AM | IVR call: statement | Received call for statement for account 10351685 sent message: 1013 | 8 | 2 | 4576 | 79 | 79 | 7/14/2021 6:37:34 AM | 116742 | |||||||||||||||||||||||||||||
| 450228 | 5410 | 7/14/2021 6:36:04 AM | 7/14/2021 6:36:06 AM | IVR call: balance | Received call for balance for account 10351685 undefined | 7 | 2 | 4576 | 78 | 78 | 7/14/2021 6:36:06 AM | ||||||||||||||||||||||||||||||
| 450206 | 6065 | 7/14/2021 6:24:23 AM | 7/14/2021 6:25:02 AM | IVR call: statement | Received call for statement for account 10396273 sent message: 1012 | 8 | 2 | 5200 | 79 | 79 | 7/14/2021 6:25:02 AM | 116741 | |||||||||||||||||||||||||||||
| 450204 | 7938 | 7/14/2021 6:24:07 AM | 7/14/2021 6:24:07 AM | IVR call:$645 | Received call for $1339 for account 10380801 | 6975 | 7/14/2021 6:24:07 AM | ||||||||||||||||||||||||||||||||||
| 450200 | 5209 | 7/14/2021 6:21:58 AM | 7/14/2021 6:22:00 AM | IVR call: balance | Received call for balance for account 10052324 undefined | 7 | 2 | 4387 | 78 | 78 | 7/14/2021 6:22:00 AM | ||||||||||||||||||||||||||||||
| 450172 | 6330 | 7/13/2021 8:57:17 PM | 7/13/2021 8:57:39 PM | IVR call: statement | Received call for statement for account 10020031 sent message: 1011 | 8 | 2 | 5451 | 79 | 79 | 7/13/2021 8:57:39 PM | 116740 | |||||||||||||||||||||||||||||
| 450160 | 6575 | 7/13/2021 6:40:23 PM | 7/13/2021 6:40:25 PM | IVR call: balance | Received call for balance for account 10116142 undefined | 7 | 2 | 5698 | 78 | 78 | 7/13/2021 6:40:25 PM | ||||||||||||||||||||||||||||||
| 450090 | 7937 | 7/13/2021 4:48:34 PM | 7/13/2021 4:48:36 PM | IVR call: balance | Received call for balance for account 10431119 undefined | 7 | 2 | 6974 | 78 | 78 | 7/13/2021 4:48:36 PM | ||||||||||||||||||||||||||||||
| 450076 | 7937 | 7/13/2021 4:30:49 PM | 7/13/2021 4:30:51 PM | IVR call: balance | Received call for balance for account 10431119 undefined | 7 | 2 | 6974 | 78 | 78 | 7/13/2021 4:30:51 PM | ||||||||||||||||||||||||||||||
| 449926 | 6156 | 7/13/2021 2:41:45 PM | 7/13/2021 2:41:47 PM | IVR call: balance | Received call for balance for account 10256707 undefined | 7 | 2 | 5284 | 78 | 78 | 7/13/2021 2:41:47 PM | ||||||||||||||||||||||||||||||
| 449924 | 6156 | 7/13/2021 2:40:30 PM | 7/13/2021 2:40:31 PM | IVR call: balance | Received call for balance for account 10256707 undefined | 7 | 2 | 5284 | 78 | 78 | 7/13/2021 2:40:31 PM | ||||||||||||||||||||||||||||||
| 449834 | 7223 | 7/13/2021 1:28:20 PM | 7/13/2021 1:28:22 PM | IVR call: balance | Received call for balance for account 10424733 undefined | 7 | 2 | 6305 | 78 | 78 | 7/13/2021 1:28:22 PM |