Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 450612 | 4959 | 7/14/2021 9:35:17 AM | 7/14/2021 9:35:34 AM | IVR call: statement | Received call for statement for account 10010253 sent message: 1020 | 8 | 2 | 4150 | 79 | 79 | 7/14/2021 9:35:34 AM | 116749 | |||||||||||||||||||||||||||||
| 719 | 7/14/2021 9:33:42 AM | 3/28/2022 7:10:22 AM | Reverse reconnection fees | Reverse reconnection fees 2019/08-2020/03<br/><b>Journal Number</b>: [513379] | 24 | 3 | 991 | 2 | 23 | 9 | 70 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-07-14T09:32:37.496Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-12T11:54:21.805Z"}] | 9 | 70 | 230 | ||||||||||||||||||||||||||
| 450585 | 7952 | 7/14/2021 9:15:32 AM | 7/14/2021 9:16:25 AM | IVR call: statement | Received call for statement for account 10398643 sent message: 1019 | 8 | 2 | 6988 | 79 | 79 | 7/14/2021 9:16:25 AM | 116748 | |||||||||||||||||||||||||||||
| 450576 | 7951 | 7/14/2021 9:11:15 AM | 7/14/2021 9:11:17 AM | IVR call: balance | Received call for balance for account 10298215 undefined | 7 | 2 | 6987 | 78 | 78 | 7/14/2021 9:11:17 AM | ||||||||||||||||||||||||||||||
| 450564 | 6373 | 7/14/2021 9:06:01 AM | 7/14/2021 9:06:21 AM | IVR call: statement | Received call for statement for account 10244189 sent message: 1018 | 8 | 2 | 5490 | 79 | 79 | 7/14/2021 9:06:21 AM | 116747 | |||||||||||||||||||||||||||||
| 450540 | 7950 | 7/14/2021 8:56:49 AM | 7/14/2021 8:56:50 AM | IVR call: balance | Received call for balance for account 10355440 undefined | 7 | 2 | 6986 | 78 | 78 | 7/14/2021 8:56:50 AM | ||||||||||||||||||||||||||||||
| 7949 | 7/14/2021 8:39:29 AM | 4/29/2022 7:39:18 AM | Leak Credit | Journal Done<br/><b>Journal Number</b>: [460299]<br/><b>Journal Amount</b>: [-R10,253.73] | 27 | 3 | 6985 | 7 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"17","un":"cwayitak","dt":"2021-07-14T08:38:24.922Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-14T14:49:08.940Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-04-29T07:39:18.254Z"}] | 1 | 96 | 4/29/2022 7:39:18 AM | 7 | 201 | |||||||||||||||||||||||
| 450483 | 6185 | 7/14/2021 8:27:44 AM | 7/14/2021 8:27:46 AM | IVR call: balance | Received call for balance for account 10006947 undefined | 7 | 2 | 5314 | 78 | 78 | 7/14/2021 8:27:46 AM | ||||||||||||||||||||||||||||||
| 450476 | 7948 | 7/14/2021 8:24:03 AM | 7/14/2021 8:24:05 AM | IVR call: balance | Received call for balance for account 10214946 undefined | 7 | 2 | 6984 | 78 | 78 | 7/14/2021 8:24:05 AM | ||||||||||||||||||||||||||||||
| 450474 | 6521 | 7/14/2021 8:23:13 AM | 7/14/2021 8:23:39 AM | IVR call: statement | Received call for statement for account 10047790 sent message: 1017 | 8 | 2 | 247 | 79 | 79 | 7/14/2021 8:23:39 AM | 116746 | |||||||||||||||||||||||||||||
| 450473 | 7948 | 7/14/2021 8:23:01 AM | 7/14/2021 8:23:03 AM | IVR call: balance | Received call for balance for account 10214946 undefined | 7 | 2 | 6984 | 78 | 78 | 7/14/2021 8:23:03 AM | ||||||||||||||||||||||||||||||
| 450458 | 5944 | 7/14/2021 8:17:51 AM | 7/14/2021 8:17:52 AM | IVR call: balance | Received call for balance for account 10026262 undefined | 7 | 2 | 5082 | 78 | 78 | 7/14/2021 8:17:52 AM | ||||||||||||||||||||||||||||||
| 450457 | 5944 | 7/14/2021 8:16:53 AM | 7/14/2021 8:16:54 AM | IVR call: balance | Received call for balance for account 10026262 undefined | 7 | 2 | 5082 | 78 | 78 | 7/14/2021 8:16:54 AM | ||||||||||||||||||||||||||||||
| 7947 | 7/14/2021 8:11:47 AM | 3/28/2022 6:35:04 AM | Leak Credit | Journal Done<br/><b>Journal Number</b>: [511547] | 27 | 3 | 6983 | 5 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"17","un":"cwayitak","dt":"2021-07-14T08:10:41.990Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-14T10:24:33.529Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-14T14:47:18.482Z"}] | 1 | 96 | 3/28/2022 6:35:04 AM | 5 | 3 | |||||||||||||||||||||||
| 450419 | 6125 | 7/14/2021 8:09:44 AM | 7/14/2021 8:09:45 AM | IVR call: balance | Received call for balance for account 10176944 undefined | 7 | 2 | 5257 | 78 | 78 | 7/14/2021 8:09:45 AM | ||||||||||||||||||||||||||||||
| 450414 | 4515 | 7/14/2021 8:07:27 AM | 7/14/2021 8:07:28 AM | IVR call: balance | Received call for balance for account 10409736 undefined | 7 | 2 | 3845 | 78 | 78 | 7/14/2021 8:07:28 AM | ||||||||||||||||||||||||||||||
| 450405 | 5306 | 7/14/2021 8:01:37 AM | 7/14/2021 8:01:37 AM | IVR call: balance | Received call for balance for account 10173208 undefined | 7 | 2 | 4479 | 78 | 78 | 7/14/2021 8:01:37 AM | ||||||||||||||||||||||||||||||
| 450404 | 7945 | 7/14/2021 8:00:49 AM | 7/14/2021 8:00:50 AM | IVR call: balance | Received call for balance for account 10172208 undefined | 7 | 2 | 6982 | 78 | 78 | 7/14/2021 8:00:50 AM | ||||||||||||||||||||||||||||||
| 450403 | 7944 | 7/14/2021 8:00:47 AM | 7/14/2021 8:00:48 AM | IVR call: balance | Received call for balance for account 10427123 undefined | 7 | 2 | 6981 | 78 | 78 | 7/14/2021 8:00:48 AM | ||||||||||||||||||||||||||||||
| 450384 | 6230 | 7/14/2021 7:53:34 AM | 7/14/2021 7:53:35 AM | IVR call: balance | Received call for balance for account 10052942 undefined | 7 | 2 | 5354 | 78 | 78 | 7/14/2021 7:53:35 AM |