Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 7969 | 7/14/2021 12:37:50 PM | 3/28/2022 7:08:29 AM | Leak Credit | Journal Done<br/><b>Journal Number</b>: [462342]<br/><b>Journal Amount</b>: [-R11,311.89] | 27 | 3 | 7004 | 6 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"17","un":"cwayitak","dt":"2021-07-14T12:36:45.235Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-14T14:46:52.436Z"}] | 1 | 96 | 3/28/2022 7:08:29 AM | 6 | 3 | |||||||||||||||||||||||
| 450918 | 7968 | 7/14/2021 12:24:09 PM | 7/14/2021 12:25:02 PM | IVR call: statement | Received call for statement for account 10029414 sent message: 1025 | 8 | 2 | 7003 | 79 | 79 | 7/14/2021 12:25:02 PM | 116754 | |||||||||||||||||||||||||||||
| 450915 | 6193 | 7/14/2021 12:23:26 PM | 7/14/2021 12:23:27 PM | IVR call: balance | Received call for balance for account 10241377 undefined | 7 | 2 | 5321 | 78 | 78 | 7/14/2021 12:23:27 PM | ||||||||||||||||||||||||||||||
| 7967 | 7/14/2021 12:22:22 PM | 4/12/2022 9:43:30 AM | Late termination | Late termination<br/><b>Journal Number</b>: [513941] | 24 | 3 | 7002 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-07-14T12:21:17.216Z"}] | 6 | 107 | 173 | ||||||||||||||||||||||||||
| 7966 | 7/14/2021 12:19:59 PM | 3/28/2022 6:35:04 AM | Late termination | Late termination<br/><b>Journal Number</b>: [513669] | 24 | 3 | 7001 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-07-14T12:18:53.776Z"}] | 6 | 107 | 173 | ||||||||||||||||||||||||||
| 7964 | 7/14/2021 12:10:43 PM | 4/12/2022 9:39:10 AM | water query | high water consumption | 3 | 2066 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-07-14T12:09:39.364Z"}] | 1 | 67 | 26 | |||||||||||||||||||||||||||
| 450879 | 5687 | 7/14/2021 11:57:28 AM | 7/14/2021 11:57:46 AM | IVR call: meter-reading | Received call for meter-reading for account 10419028 Meter reading: [10419028] Meter type: [electric] | 10 | 2 | 4842 | 81 | 81 | |||||||||||||||||||||||||||||||
| 450875 | 6051 | 7/14/2021 11:50:40 AM | 7/14/2021 11:51:03 AM | IVR call: statement | Received call for statement for account 10015958 sent message: 1024 | 8 | 2 | 5185 | 79 | 79 | 7/14/2021 11:51:03 AM | 116753 | |||||||||||||||||||||||||||||
| 450860 | 7965 | 7/14/2021 11:45:04 AM | 7/14/2021 11:45:05 AM | IVR call: balance | Received call for balance for account 10063313 undefined | 7 | 2 | 7000 | 78 | 78 | 7/14/2021 11:45:05 AM | ||||||||||||||||||||||||||||||
| 450859 | 7963 | 7/14/2021 11:43:58 AM | 7/14/2021 11:43:58 AM | IVR call: balance | Received call for balance for account 10236137 undefined | 7 | 2 | 6999 | 78 | 78 | 7/14/2021 11:43:58 AM | ||||||||||||||||||||||||||||||
| 450858 | 5007 | 7/14/2021 11:43:54 AM | 7/14/2021 11:43:56 AM | IVR call: balance | Received call for balance for account 10198545 undefined | 7 | 2 | 4193 | 78 | 78 | 7/14/2021 11:43:56 AM | ||||||||||||||||||||||||||||||
| 450856 | 7964 | 7/14/2021 11:41:22 AM | 7/14/2021 11:41:23 AM | IVR call: balance | Received call for balance for account 10072986 undefined | 7 | 2 | 2066 | 78 | 78 | 7/14/2021 11:41:23 AM | ||||||||||||||||||||||||||||||
| 450855 | 6051 | 7/14/2021 11:40:39 AM | 7/14/2021 11:40:40 AM | IVR call: balance | Received call for balance for account 10015958 undefined | 7 | 2 | 5185 | 78 | 78 | 7/14/2021 11:40:40 AM | ||||||||||||||||||||||||||||||
| 450852 | 7963 | 7/14/2021 11:40:04 AM | 7/14/2021 11:40:27 AM | IVR call: statement | Received call for statement for account 10236137 sent message: 1023 | 8 | 2 | 6999 | 79 | 79 | 7/14/2021 11:40:27 AM | 116752 | |||||||||||||||||||||||||||||
| 450844 | 6051 | 7/14/2021 11:36:20 AM | 7/14/2021 11:36:22 AM | IVR call: balance | Received call for balance for account 10015958 undefined | 7 | 2 | 5185 | 78 | 78 | 7/14/2021 11:36:22 AM | ||||||||||||||||||||||||||||||
| 450837 | 7962 | 7/14/2021 11:33:09 AM | 7/14/2021 11:33:10 AM | IVR call: balance | Received call for balance for account 20008024 undefined | 7 | 2 | 6998 | 78 | 78 | 7/14/2021 11:33:10 AM | ||||||||||||||||||||||||||||||
| 450835 | 7962 | 7/14/2021 11:31:52 AM | 7/14/2021 11:31:54 AM | IVR call: balance | Received call for balance for account 20008024 undefined | 7 | 2 | 6998 | 78 | 78 | 7/14/2021 11:31:54 AM | ||||||||||||||||||||||||||||||
| 450823 | 6179 | 7/14/2021 11:22:52 AM | 7/14/2021 11:22:54 AM | IVR call: balance | Received call for balance for account 10052725 undefined | 7 | 2 | 5307 | 78 | 78 | 7/14/2021 11:22:54 AM | ||||||||||||||||||||||||||||||
| 450820 | 6179 | 7/14/2021 11:18:10 AM | 7/14/2021 11:18:12 AM | IVR call: balance | Received call for balance for account 10052725 undefined | 7 | 2 | 5307 | 78 | 78 | 7/14/2021 11:18:12 AM | ||||||||||||||||||||||||||||||
| 450804 | 7961 | 7/14/2021 11:07:40 AM | 7/14/2021 11:07:40 AM | IVR call: balance | Received call for balance for account 20153751 undefined | 7 | 2 | 6997 | 78 | 78 | 7/14/2021 11:07:40 AM |