Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 451445 | 7984 | 7/15/2021 6:25:50 AM | 7/15/2021 6:25:52 AM | IVR call: balance | Received call for balance for account 10420470 undefined | 7 | 2 | 162 | 78 | 78 | 7/15/2021 6:25:52 AM | ||||||||||||||||||||||||||||||
| 451433 | 6165 | 7/15/2021 6:19:02 AM | 7/15/2021 6:19:03 AM | IVR call: balance | Received call for balance for account 10067418 undefined | 7 | 2 | 5294 | 78 | 78 | 7/15/2021 6:19:03 AM | ||||||||||||||||||||||||||||||
| 451430 | 6165 | 7/15/2021 6:18:08 AM | 7/15/2021 6:18:09 AM | IVR call: balance | Received call for balance for account 10067418 undefined | 7 | 2 | 5294 | 78 | 78 | 7/15/2021 6:18:09 AM | ||||||||||||||||||||||||||||||
| 451425 | 7985 | 7/15/2021 6:09:18 AM | 7/15/2021 6:09:41 AM | IVR call: statement | Received call for statement for account 10211592 sent message: 1029 | 8 | 2 | 7018 | 79 | 79 | 7/15/2021 6:09:41 AM | 116758 | |||||||||||||||||||||||||||||
| 451424 | 7985 | 7/15/2021 6:07:43 AM | 7/15/2021 6:07:44 AM | IVR call: balance | Received call for balance for account 10211592 undefined | 7 | 2 | 7018 | 78 | 78 | 7/15/2021 6:07:44 AM | ||||||||||||||||||||||||||||||
| 451407 | 5990 | 7/15/2021 5:50:59 AM | 7/15/2021 5:51:01 AM | IVR call: balance | Received call for balance for account 10024808 undefined | 7 | 2 | 5125 | 78 | 78 | 7/15/2021 5:51:01 AM | ||||||||||||||||||||||||||||||
| 451406 | 5990 | 7/15/2021 5:48:52 AM | 7/15/2021 5:48:53 AM | IVR call: balance | Received call for balance for account 10024808 undefined | 7 | 2 | 5125 | 78 | 78 | 7/15/2021 5:48:53 AM | ||||||||||||||||||||||||||||||
| 451405 | 5990 | 7/15/2021 5:48:01 AM | 7/15/2021 5:48:03 AM | IVR call: balance | Received call for balance for account 10024808 undefined | 7 | 2 | 5125 | 78 | 78 | 7/15/2021 5:48:03 AM | ||||||||||||||||||||||||||||||
| 451397 | 6181 | 7/15/2021 5:27:42 AM | 7/15/2021 5:27:44 AM | IVR call: balance | Received call for balance for account 10291209 undefined | 7 | 2 | 5309 | 78 | 78 | 7/15/2021 5:27:44 AM | ||||||||||||||||||||||||||||||
| 451396 | 6181 | 7/15/2021 5:26:53 AM | 7/15/2021 5:26:55 AM | IVR call: balance | Received call for balance for account 10291209 undefined | 7 | 2 | 5309 | 78 | 78 | 7/15/2021 5:26:55 AM | ||||||||||||||||||||||||||||||
| 451373 | 6012 | 7/15/2021 3:56:48 AM | 7/15/2021 3:56:51 AM | IVR call: balance | Received call for balance for account 10105046 undefined | 7 | 2 | 5147 | 78 | 78 | 7/15/2021 3:56:51 AM | ||||||||||||||||||||||||||||||
| 451370 | 6474 | 7/15/2021 2:19:18 AM | 7/15/2021 2:19:19 AM | IVR call: balance | Received call for balance for account 10293604 undefined | 7 | 2 | 5592 | 78 | 78 | 7/15/2021 2:19:19 AM | ||||||||||||||||||||||||||||||
| 451366 | 7984 | 7/14/2021 7:36:51 PM | 3/2/2022 6:58:54 AM | IVR call: balance | Received call for balance for account 10420470 undefined | 7 | 2 | 162 | 78 | [{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-02T06:58:52.642Z"}] | 78 | 3/2/2022 6:58:54 AM | 201 | ||||||||||||||||||||||||||||
| 451365 | 7983 | 7/14/2021 7:35:55 PM | 7/14/2021 7:35:57 PM | IVR call: balance | Received call for balance for account 10422941 undefined | 7 | 2 | 7017 | 78 | 78 | 7/14/2021 7:35:57 PM | ||||||||||||||||||||||||||||||
| 451360 | 7/14/2021 7:30:23 PM | 7/14/2021 7:30:23 PM | IVR call:$646 | Received call for $1340 for account undefined | 7/14/2021 7:30:23 PM | ||||||||||||||||||||||||||||||||||||
| 451353 | 6146 | 7/14/2021 6:21:20 PM | 7/14/2021 6:21:22 PM | IVR call: balance | Received call for balance for account 10245390 undefined | 7 | 2 | 5275 | 78 | 78 | 7/14/2021 6:21:22 PM | ||||||||||||||||||||||||||||||
| 451341 | 7982 | 7/14/2021 5:48:24 PM | 7/14/2021 5:48:26 PM | IVR call: balance | Received call for balance for account 10049331 undefined | 7 | 2 | 7016 | 78 | 78 | 7/14/2021 5:48:26 PM | ||||||||||||||||||||||||||||||
| 451304 | 4816 | 7/14/2021 4:54:27 PM | 7/14/2021 4:54:29 PM | IVR call: balance | Received call for balance for account 10378684 undefined | 7 | 2 | 4060 | 78 | 78 | 7/14/2021 4:54:29 PM | ||||||||||||||||||||||||||||||
| 451273 | 7981 | 7/14/2021 4:29:29 PM | 7/14/2021 4:29:30 PM | IVR call: balance | Received call for balance for account 10372614 undefined | 7 | 2 | 1579 | 78 | 78 | 7/14/2021 4:29:30 PM | ||||||||||||||||||||||||||||||
| 451233 | 7980 | 7/14/2021 3:41:08 PM | 7/14/2021 3:41:26 PM | IVR call: statement | Received call for statement for account 10352239 sent message: 1028 | 8 | 2 | 7015 | 79 | 79 | 7/14/2021 3:41:26 PM | 116757 |