Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 452707 | 5247 | 7/16/2021 6:06:10 AM | 7/16/2021 6:06:25 AM | IVR call: statement | Received call for statement for account 10414429 undefined | 4420 | 7/16/2021 6:06:25 AM | ||||||||||||||||||||||||||||||||||
| 452664 | 6106 | 7/15/2021 8:22:49 PM | 7/15/2021 8:22:51 PM | IVR call: balance | Received call for balance for account 10249354 undefined | 7 | 2 | 5239 | 78 | 78 | 7/15/2021 8:22:51 PM | ||||||||||||||||||||||||||||||
| 452655 | 6981 | 7/15/2021 6:59:47 PM | 7/15/2021 6:59:49 PM | IVR call: balance | Received call for balance for account 10111489 undefined | 7 | 2 | 6079 | 78 | 78 | 7/15/2021 6:59:49 PM | ||||||||||||||||||||||||||||||
| 452654 | 6977 | 7/15/2021 6:58:59 PM | 7/15/2021 6:59:01 PM | IVR call: balance | Received call for balance for account 10389582 undefined | 7 | 2 | 6076 | 78 | 78 | 7/15/2021 6:59:01 PM | ||||||||||||||||||||||||||||||
| 452652 | 7000 | 7/15/2021 6:57:26 PM | 7/15/2021 6:57:28 PM | IVR call: balance | Received call for balance for account 10114393 undefined | 7 | 2 | 6097 | 78 | 78 | 7/15/2021 6:57:28 PM | ||||||||||||||||||||||||||||||
| 452650 | 6024 | 7/15/2021 6:56:16 PM | 7/15/2021 6:56:17 PM | IVR call: balance | Received call for balance for account 10419490 undefined | 7 | 2 | 5158 | 78 | 78 | 7/15/2021 6:56:17 PM | ||||||||||||||||||||||||||||||
| 452647 | 6978 | 7/15/2021 6:55:23 PM | 7/15/2021 6:55:25 PM | IVR call: balance | Received call for balance for account 10415201 undefined | 7 | 2 | 802 | 78 | 78 | 7/15/2021 6:55:25 PM | ||||||||||||||||||||||||||||||
| 452646 | 6980 | 7/15/2021 6:54:40 PM | 7/15/2021 6:54:42 PM | IVR call: balance | Received call for balance for account 10384893 undefined | 7 | 2 | 6078 | 78 | 78 | 7/15/2021 6:54:42 PM | ||||||||||||||||||||||||||||||
| 452645 | 6980 | 7/15/2021 6:53:51 PM | 7/15/2021 6:53:54 PM | IVR call: balance | Received call for balance for account 10384893 undefined | 7 | 2 | 6078 | 78 | 78 | 7/15/2021 6:53:54 PM | ||||||||||||||||||||||||||||||
| 452602 | 7016 | 7/15/2021 5:38:54 PM | 7/15/2021 5:38:56 PM | IVR call: balance | Received call for balance for account 10037829 undefined | 7 | 2 | 6114 | 78 | 78 | 7/15/2021 5:38:56 PM | ||||||||||||||||||||||||||||||
| 452506 | 6300 | 7/15/2021 4:22:16 PM | 7/15/2021 4:22:17 PM | IVR call: balance | Received call for balance for account 10375061 undefined | 7 | 2 | 5423 | 78 | 78 | 7/15/2021 4:22:17 PM | ||||||||||||||||||||||||||||||
| 452502 | 6300 | 7/15/2021 4:19:39 PM | 7/15/2021 4:19:58 PM | IVR call: statement | Received call for statement for account 10375061 sent message: 1056 | 8 | 2 | 5423 | 79 | 79 | 7/15/2021 4:19:58 PM | 116785 | |||||||||||||||||||||||||||||
| 452483 | 8032 | 7/15/2021 4:11:17 PM | 7/15/2021 4:11:40 PM | IVR call: statement | Received call for statement for account 10362569 sent message: 1055 | 8 | 2 | 7067 | 79 | 79 | 7/15/2021 4:11:40 PM | 116784 | |||||||||||||||||||||||||||||
| 452480 | 8032 | 7/15/2021 4:09:58 PM | 7/15/2021 4:09:59 PM | IVR call: balance | Received call for balance for account 10362569 undefined | 7 | 2 | 7067 | 78 | 78 | 7/15/2021 4:09:59 PM | ||||||||||||||||||||||||||||||
| 452476 | 8031 | 7/15/2021 4:06:58 PM | 7/15/2021 4:06:59 PM | IVR call: balance | Received call for balance for account 10402387 undefined | 7 | 2 | 7066 | 78 | 78 | 7/15/2021 4:06:59 PM | ||||||||||||||||||||||||||||||
| 452471 | 8031 | 7/15/2021 4:06:16 PM | 7/15/2021 4:06:18 PM | IVR call: balance | Received call for balance for account 10402387 undefined | 7 | 2 | 7066 | 78 | 78 | 7/15/2021 4:06:18 PM | ||||||||||||||||||||||||||||||
| 452468 | 6300 | 7/15/2021 4:05:21 PM | 7/15/2021 4:05:23 PM | IVR call: balance | Received call for balance for account 10375061 undefined | 7 | 2 | 5423 | 78 | 78 | 7/15/2021 4:05:23 PM | ||||||||||||||||||||||||||||||
| 452423 | 8030 | 7/15/2021 3:37:42 PM | 10/16/2021 11:50:43 AM | IVR call: balance | Received call for balance for account 10160350 undefined | 7 | 2 | 7065 | 78 | [{"op":"R","uid":"14","un":"asandag","dt":"2021-10-16T11:49:37.123Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-16T11:50:41.519Z"}] | 78 | 10/16/2021 11:50:43 AM | 14 | ||||||||||||||||||||||||||||
| 452414 | 8029 | 7/15/2021 3:24:48 PM | 7/15/2021 3:24:50 PM | IVR call: balance | Received call for balance for account 10070149 undefined | 7 | 2 | 7064 | 78 | 78 | 7/15/2021 3:24:50 PM | ||||||||||||||||||||||||||||||
| 452412 | 8029 | 7/15/2021 3:23:42 PM | 7/15/2021 3:23:44 PM | IVR call: balance | Received call for balance for account 10070149 undefined | 7 | 2 | 7064 | 78 | 78 | 7/15/2021 3:23:44 PM |