Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 452892 | 5051 | 7/16/2021 7:42:22 AM | 7/16/2021 7:42:48 AM | IVR call: statement | Received call for statement for account 10060354 sent message: 1062 | 8 | 2 | 4234 | 79 | 79 | 7/16/2021 7:42:48 AM | 116791 | |||||||||||||||||||||||||||||
| 452885 | 5051 | 7/16/2021 7:37:25 AM | 7/16/2021 7:37:49 AM | IVR call: statement | Received call for statement for account 10060354 sent message: 1061 | 8 | 2 | 4234 | 79 | 79 | 7/16/2021 7:37:49 AM | 116790 | |||||||||||||||||||||||||||||
| 452878 | 8039 | 7/16/2021 7:29:55 AM | 9/10/2021 1:23:37 PM | IVR call: statement | Received call for statement for account 10038666 sent message: 1060 | 8 | 2 | 1365 | 79 | [{"op":"R","uid":"23","un":"bevins","dt":"2021-09-10T13:23:37.251Z"}] | 79 | 9/10/2021 1:23:37 PM | 116789 | 23 | |||||||||||||||||||||||||||
| 452869 | 8038 | 7/16/2021 7:26:33 AM | 7/16/2021 7:26:34 AM | IVR call: balance | Received call for balance for account 10399329 undefined | 7 | 2 | 7073 | 78 | 78 | 7/16/2021 7:26:34 AM | ||||||||||||||||||||||||||||||
| 452863 | 6279 | 7/16/2021 7:21:15 AM | 7/16/2021 7:21:17 AM | IVR call: balance | Received call for balance for account 10186435 undefined | 7 | 2 | 5403 | 78 | 78 | 7/16/2021 7:21:17 AM | ||||||||||||||||||||||||||||||
| 452825 | 8037 | 7/16/2021 7:01:23 AM | 7/16/2021 7:01:40 AM | IVR call: statement | Received call for statement for account 10426633 sent message: 1059 | 8 | 2 | 7072 | 79 | 79 | 7/16/2021 7:01:40 AM | 116788 | |||||||||||||||||||||||||||||
| 452821 | 6227 | 7/16/2021 7:00:02 AM | 7/16/2021 7:00:03 AM | IVR call: balance | Received call for balance for account 10111311 undefined | 7 | 2 | 5352 | 78 | 78 | 7/16/2021 7:00:03 AM | ||||||||||||||||||||||||||||||
| 452819 | 8037 | 7/16/2021 6:59:37 AM | 7/16/2021 7:00:16 AM | IVR call: statement | Received call for statement for account 10426633 sent message: 1058 | 8 | 2 | 7072 | 79 | 79 | 7/16/2021 7:00:16 AM | 116787 | |||||||||||||||||||||||||||||
| 452818 | 6228 | 7/16/2021 6:59:02 AM | 7/16/2021 6:59:04 AM | IVR call: balance | Received call for balance for account 10093312 undefined | 7 | 2 | 5353 | 78 | 78 | 7/16/2021 6:59:04 AM | ||||||||||||||||||||||||||||||
| 452814 | 6227 | 7/16/2021 6:57:23 AM | 7/16/2021 6:57:24 AM | IVR call: balance | Received call for balance for account 10111311 undefined | 7 | 2 | 5352 | 78 | 78 | 7/16/2021 6:57:24 AM | ||||||||||||||||||||||||||||||
| 452809 | 6227 | 7/16/2021 6:55:57 AM | 7/16/2021 6:55:58 AM | IVR call: balance | Received call for balance for account 10111311 undefined | 7 | 2 | 5352 | 78 | 78 | 7/16/2021 6:55:58 AM | ||||||||||||||||||||||||||||||
| 452793 | 6177 | 7/16/2021 6:49:18 AM | 7/16/2021 6:49:19 AM | IVR call: balance | Received call for balance for account 20458961 undefined | 7 | 2 | 5305 | 78 | 78 | 7/16/2021 6:49:19 AM | ||||||||||||||||||||||||||||||
| 452785 | 4612 | 7/16/2021 6:46:25 AM | 7/16/2021 6:46:26 AM | IVR call: balance | Received call for balance for account 10379191 undefined | 7 | 2 | 3920 | 78 | 78 | 7/16/2021 6:46:26 AM | ||||||||||||||||||||||||||||||
| 452782 | 6177 | 7/16/2021 6:45:49 AM | 7/16/2021 6:45:50 AM | IVR call: balance | Received call for balance for account 20458961 undefined | 7 | 2 | 5305 | 78 | 78 | 7/16/2021 6:45:50 AM | ||||||||||||||||||||||||||||||
| 452781 | 4612 | 7/16/2021 6:44:52 AM | 7/16/2021 6:45:36 AM | IVR call: statement | Received call for statement for account 10379191 sent message: 1057 | 8 | 2 | 3920 | 79 | 79 | 7/16/2021 6:45:36 AM | 116786 | |||||||||||||||||||||||||||||
| 452756 | 8036 | 7/16/2021 6:33:20 AM | 7/16/2021 6:33:22 AM | IVR call: balance | Received call for balance for account 10369145 undefined | 7 | 2 | 7071 | 78 | 78 | 7/16/2021 6:33:22 AM | ||||||||||||||||||||||||||||||
| 452751 | 8035 | 7/16/2021 6:30:32 AM | 7/16/2021 6:30:35 AM | IVR call: balance | Received call for balance for account 10269698 undefined | 7 | 2 | 7070 | 78 | 78 | 7/16/2021 6:30:35 AM | ||||||||||||||||||||||||||||||
| 452746 | 8035 | 7/16/2021 6:29:18 AM | 7/16/2021 6:29:20 AM | IVR call: balance | Received call for balance for account 10269698 undefined | 7 | 2 | 7070 | 78 | 78 | 7/16/2021 6:29:20 AM | ||||||||||||||||||||||||||||||
| 452716 | 8034 | 7/16/2021 6:16:34 AM | 7/16/2021 6:16:36 AM | IVR call: balance | Received call for balance for account 10253442 undefined | 7 | 2 | 7069 | 78 | 78 | 7/16/2021 6:16:36 AM | ||||||||||||||||||||||||||||||
| 452715 | 8033 | 7/16/2021 6:15:25 AM | 7/16/2021 6:15:27 AM | IVR call: balance | Received call for balance for account 10275351 undefined | 7 | 2 | 7068 | 78 | 78 | 7/16/2021 6:15:27 AM |