Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 453710 | 4954 | 7/16/2021 1:58:51 PM | 7/16/2021 1:59:20 PM | IVR call: statement | Received call for statement for account 10044934 sent message: 1079 | 8 | 2 | 4145 | 79 | 79 | 7/16/2021 1:59:20 PM | 116808 | |||||||||||||||||||||||||||||
| 8076 | 7/16/2021 1:58:18 PM | 7/16/2021 1:59:20 PM | water | 03/2020 high consumption | 3 | 7107 | 3 | 23 | 1 | 67 | [{"op":"R","uid":"25","un":"ernelizef","dt":"2021-07-16T13:57:11.894Z"}] | 1 | 67 | 25 | |||||||||||||||||||||||||||
| 453666 | 5000 | 7/16/2021 1:31:45 PM | 7/16/2021 1:31:46 PM | IVR call: balance | Received call for balance for account 10405017 undefined | 7 | 2 | 4188 | 78 | 78 | 7/16/2021 1:31:46 PM | ||||||||||||||||||||||||||||||
| 453653 | 7895 | 7/16/2021 1:21:28 PM | 7/16/2021 1:21:45 PM | IVR call: statement | Received call for statement for account 10424680 sent message: 1078 | 8 | 2 | 6934 | 79 | 79 | 7/16/2021 1:21:45 PM | 116807 | |||||||||||||||||||||||||||||
| 453578 | 6327 | 7/16/2021 12:45:49 PM | 7/16/2021 12:45:53 PM | IVR call: balance | Received call for balance for account 10297144 undefined | 7 | 2 | 5448 | 78 | 78 | 7/16/2021 12:45:53 PM | ||||||||||||||||||||||||||||||
| 8075 | 7/16/2021 12:30:49 PM | 7/16/2021 12:31:15 PM | 2 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-07-16T12:38:10.399Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-07-16T12:38:31.801Z"}] | 26 | ||||||||||||||||||||||||||||||||||||
| 8045 | 7/16/2021 12:27:58 PM | 7/16/2021 12:28:00 PM | 2 | 7079 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-07-16T12:35:19.371Z"}] | 26 | |||||||||||||||||||||||||||||||||||
| 453535 | 8073 | 7/16/2021 12:22:34 PM | 2/20/2022 8:23:59 AM | IVR call: balance | Received call for balance for account 10283934 undefined | 7 | 2 | 7105 | 78 | [{"op":"R","uid":"18","un":"lindan","dt":"2022-02-20T08:23:59.631Z"}] | 78 | 2/20/2022 8:23:59 AM | 18 | ||||||||||||||||||||||||||||
| 453532 | 8074 | 7/16/2021 12:20:30 PM | 7/16/2021 12:20:32 PM | IVR call: balance | Received call for balance for account 10392019 undefined | 7 | 2 | 7106 | 78 | 78 | 7/16/2021 12:20:32 PM | ||||||||||||||||||||||||||||||
| 453524 | 5374 | 7/16/2021 12:18:27 PM | 7/16/2021 12:18:29 PM | IVR call: balance | Received call for balance for account 10424710 undefined | 7 | 2 | 4541 | 78 | 78 | 7/16/2021 12:18:29 PM | ||||||||||||||||||||||||||||||
| 453522 | 5374 | 7/16/2021 12:17:00 PM | 7/16/2021 12:17:01 PM | IVR call: balance | Received call for balance for account 10424710 undefined | 7 | 2 | 4541 | 78 | 78 | 7/16/2021 12:17:01 PM | ||||||||||||||||||||||||||||||
| 453519 | 8073 | 7/16/2021 12:16:03 PM | 7/16/2021 12:16:21 PM | IVR call: statement | Received call for statement for account 10283934 sent message: 1077 | 8 | 2 | 7105 | 79 | 79 | 7/16/2021 12:16:21 PM | 116806 | |||||||||||||||||||||||||||||
| 453517 | 5374 | 7/16/2021 12:15:43 PM | 7/16/2021 12:15:44 PM | IVR call: balance | Received call for balance for account 10424710 undefined | 7 | 2 | 4541 | 78 | 78 | 7/16/2021 12:15:44 PM | ||||||||||||||||||||||||||||||
| 453514 | 8073 | 7/16/2021 12:15:07 PM | 7/16/2021 12:15:07 PM | IVR call:$658 | Received call for $1352 for account 10283934 | 7105 | 7/16/2021 12:15:07 PM | ||||||||||||||||||||||||||||||||||
| 453509 | 5757 | 7/16/2021 12:10:17 PM | 7/16/2021 12:10:18 PM | IVR call: balance | Received call for balance for account 20087869 undefined | 7 | 2 | 393 | 78 | 78 | 7/16/2021 12:10:18 PM | ||||||||||||||||||||||||||||||
| 453501 | 8072 | 7/16/2021 12:07:57 PM | 7/16/2021 12:08:17 PM | IVR call: statement | Received call for statement for account 10291998 sent message: 1076 | 8 | 2 | 7104 | 79 | 79 | 7/16/2021 12:08:17 PM | 116805 | |||||||||||||||||||||||||||||
| 453476 | 7/16/2021 11:50:58 AM | 7/16/2021 11:50:58 AM | IVR call:$657 | Received call for $1351 for account undefined | 7/16/2021 11:50:58 AM | ||||||||||||||||||||||||||||||||||||
| 453471 | 8070 | 7/16/2021 11:46:50 AM | 7/16/2021 11:46:50 AM | IVR call:$656 | Received call for $1350 for account 10372156 | 7103 | 7/16/2021 11:46:50 AM | ||||||||||||||||||||||||||||||||||
| 453468 | 7/16/2021 11:43:31 AM | 7/16/2021 11:43:31 AM | IVR call:$655 | Received call for $1349 for account undefined | 7/16/2021 11:43:31 AM | ||||||||||||||||||||||||||||||||||||
| 8069 | 7/16/2021 11:40:38 AM | 7/16/2021 11:40:40 AM | 2 | [{"op":"R","uid":"34","un":"mcdonaldm","dt":"2021-07-16T11:40:40.491Z"}] | 34 |