Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 455210 | 8096 | 7/18/2021 12:34:23 PM | 7/18/2021 12:34:25 PM | IVR call: balance | Received call for balance for account 10106568 undefined | 7 | 2 | 7126 | 78 | 78 | 7/18/2021 12:34:25 PM | ||||||||||||||||||||||||||||||
| 455183 | 8095 | 7/18/2021 11:54:09 AM | 7/18/2021 11:54:11 AM | IVR call: balance | Received call for balance for account 10406568 undefined | 7 | 2 | 7125 | 78 | 78 | 7/18/2021 11:54:11 AM | ||||||||||||||||||||||||||||||
| 455085 | 6466 | 7/18/2021 10:20:51 AM | 7/18/2021 10:20:53 AM | IVR call: balance | Received call for balance for account 10387836 undefined | 7 | 2 | 5584 | 78 | 78 | 7/18/2021 10:20:53 AM | ||||||||||||||||||||||||||||||
| 455046 | 7861 | 7/18/2021 9:16:36 AM | 7/18/2021 9:16:39 AM | IVR call: balance | Received call for balance for account 10039944 undefined | 7 | 2 | 6902 | 78 | 78 | 7/18/2021 9:16:39 AM | ||||||||||||||||||||||||||||||
| 455036 | 8094 | 7/18/2021 9:04:20 AM | 7/18/2021 9:04:22 AM | IVR call: balance | Received call for balance for account 20342702 undefined | 7 | 2 | 7124 | 78 | 78 | 7/18/2021 9:04:22 AM | ||||||||||||||||||||||||||||||
| 455016 | 8094 | 7/18/2021 8:57:07 AM | 7/18/2021 8:57:09 AM | IVR call: balance | Received call for balance for account 20342702 undefined | 7 | 2 | 7124 | 78 | 78 | 7/18/2021 8:57:09 AM | ||||||||||||||||||||||||||||||
| 455001 | 8093 | 7/18/2021 8:44:11 AM | 7/18/2021 8:44:13 AM | IVR call: balance | Received call for balance for account 10064261 undefined | 7 | 2 | 7123 | 78 | 78 | 7/18/2021 8:44:13 AM | ||||||||||||||||||||||||||||||
| 454901 | 8090 | 7/18/2021 6:40:25 AM | 7/18/2021 6:40:50 AM | IVR call: statement | Received call for statement for account 10267824 sent message: 1084 | 8 | 2 | 7120 | 79 | 79 | 7/18/2021 6:40:50 AM | 116813 | |||||||||||||||||||||||||||||
| 454859 | 6389 | 7/18/2021 5:59:22 AM | 7/18/2021 5:59:23 AM | IVR call: balance | Received call for balance for account 20010785 undefined | 7 | 2 | 5506 | 78 | 78 | 7/18/2021 5:59:23 AM | ||||||||||||||||||||||||||||||
| 454857 | 6389 | 7/18/2021 5:58:30 AM | 7/18/2021 5:58:32 AM | IVR call: balance | Received call for balance for account 20010785 undefined | 7 | 2 | 5506 | 78 | 78 | 7/18/2021 5:58:32 AM | ||||||||||||||||||||||||||||||
| 454812 | 6325 | 7/18/2021 3:43:55 AM | 7/18/2021 3:43:57 AM | IVR call: balance | Received call for balance for account 10246268 undefined | 7 | 2 | 5446 | 78 | 78 | 7/18/2021 3:43:57 AM | ||||||||||||||||||||||||||||||
| 454807 | 8092 | 7/17/2021 7:31:17 PM | 7/17/2021 7:31:19 PM | IVR call: balance | Received call for balance for account 10215959 undefined | 7 | 2 | 7122 | 78 | 78 | 7/17/2021 7:31:19 PM | ||||||||||||||||||||||||||||||
| 454806 | 8092 | 7/17/2021 7:28:40 PM | 7/17/2021 7:28:42 PM | IVR call: balance | Received call for balance for account 10215959 undefined | 7 | 2 | 7122 | 78 | 78 | 7/17/2021 7:28:42 PM | ||||||||||||||||||||||||||||||
| 454772 | 8091 | 7/17/2021 6:01:29 PM | 7/17/2021 6:01:30 PM | IVR call:$662 | Received call for $1356 for account 10418849 | 7121 | 7/17/2021 6:01:30 PM | ||||||||||||||||||||||||||||||||||
| 454698 | 8090 | 7/17/2021 3:22:51 PM | 7/17/2021 3:23:15 PM | IVR call: statement | Received call for statement for account 10267824 sent message: 1083 | 8 | 2 | 7120 | 79 | 79 | 7/17/2021 3:23:15 PM | 116812 | |||||||||||||||||||||||||||||
| 454691 | 8090 | 7/17/2021 3:20:45 PM | 7/17/2021 3:20:46 PM | IVR call: balance | Received call for balance for account 10267824 undefined | 7 | 2 | 7120 | 78 | 78 | 7/17/2021 3:20:46 PM | ||||||||||||||||||||||||||||||
| 454684 | 8090 | 7/17/2021 3:18:27 PM | 7/17/2021 3:18:27 PM | IVR call:$661 | Received call for $1355 for account 10267824 | 7120 | 7/17/2021 3:18:27 PM | ||||||||||||||||||||||||||||||||||
| 454658 | 8090 | 7/17/2021 2:40:09 PM | 7/17/2021 2:40:11 PM | IVR call: balance | Received call for balance for account 10267824 undefined | 7 | 2 | 7120 | 78 | 78 | 7/17/2021 2:40:11 PM | ||||||||||||||||||||||||||||||
| 454559 | 8089 | 7/17/2021 1:06:33 PM | 7/17/2021 1:06:35 PM | IVR call: balance | Received call for balance for account 10406709 undefined | 7 | 2 | 7119 | 78 | 78 | 7/17/2021 1:06:35 PM | ||||||||||||||||||||||||||||||
| 454550 | 8088 | 7/17/2021 12:57:11 PM | 7/17/2021 12:57:13 PM | IVR call: balance | Received call for balance for account 10249107 undefined | 7 | 2 | 7118 | 78 | 78 | 7/17/2021 12:57:13 PM |